PlayerUpReviews 291

I've used PlayerUp in the past. It /seems/ good in theory, with Middleman "balancing" the scales by ensuring trust on both sides. The actuality is much farther from that.

PlayerUp is atrocious. Any type of non-bot support is essentially nonexistent. I've only heard horror stories from the seller side. From the buyer side, it's a toss-up whether you actually keep your product or whether it's swept out from under you. Of the three accounts I've purchased, I only retain one to this day. The other two were claimed back, a RuneScape account and a Red Dead Redemption 2 account. PlayerUp support did nothing to assist, or levy any consequences on the sellers, who are still selling to this day.

I have been attempting to get PlayerUp to let me cash out my accumulated credits for four actual years, spread over five separate tickets. The only one with "replies", the one with 6, was me repeatedly cursing and ranting at nothing because no one answered. Of course they wouldn't want to lose more money, even if it was through a system they designed to incentivize further purchases through their website.

PlayerUp is completely untrustworthy. They don't offer support in any form that doesn't further profits for them. Quality of life, returns, claims, disputes; if it doesn't make them money, there's no reason for them to try.

I registered a PlayerUp account yesterday and decided to make a purchase on an account. I contacted the seller and he wanted to deal through MiddleMan. So I proceeded to make payment and received a pre-middleman setup. It has been over 24 hours and I have yet to receive a reply or a response. I even messaged the MiddleMan through a seperate conversation, email their support_playerup.com and even created a thread in PlayerUp Middle Man Thread Topic. I will change the review if I received a satisfactory service

Edit: I have received a reply from PlayerUp and they have already opened a 3-way ticket with the seller. Thanks

Transaction ID: ******* in my experience on playerup the site is very good I recommend the service middleman the first transaction was a long one because it was the first transaction for me and for the seller I paid $ 300 for an account after I sent an urgent ticket to the middleman after a few hours the transaction was successfully approved this is the best place to buy game account the service middleman protects the seller from being scammed and securing the seller money thank you for the playerup team

Great platform for both buying and seller. Some of the pros:

- Flexibility / No Restrictions

- Can sell directly or through middleman

- Fantastic support when they directly communicate with you

- Safeguards both buyers and sellers through middleman

- Some of the moderators are really good at what they do

- They keep improving and upgrading their site

- Buyer protection really works

- Never had any issues ever receiving money here

- Easy to find new buyers / good tools Some of the cons:

- Need more automation

- Improve speed

Overall fantastic site. Just be patient. This is based on experience using them as both a buyer and seller.

I paid for the account SWGOH and within 48 hours i have not received any follow-up steps. I have written to Middleman support and no reply has been provided. The problem is not solved. I'm still expecting fast reaction from the platform stating [USER=*******]@World[/USER] most secure P2P account market place@

Edit: I have received a reply from PlayerUp and they have already opened a 3-way ticket with the seller. Thanks

THIS SITE IS COMPLETE GARBAGE. If you have a nerdy hobby that wastes money and time, this is the place to go :) I used their middleman service and sent money to a seller in June, but the seller didn't get paid until December. The seller and I kept messaging them, but were ignored every day. I hope there are fewer victims. Don't use this crappy site! No matter how many excuses these $#*!s come up with, it doesn't change the fact that I paid in June and the seller got paid in December. :))

Been waiting almost 3 months for my payment of 435USD. This is a joke. They're blatantly ignoring me and refusing to just pay me... I dont know if someone ran off with the 435USD im owed but im not going to let them walk over me and ignore me. If i have to ill be filing a lawsuit against this company and get paid more money than im due.
04/Feb/2024 - They replied saying they'll "Expedite" this ticket. I gave them all the information I had available and yet again I'm being ignored, no read or anything just straighg radio silence from this 'company'.

"Your transaction is now officially complete. Your payment has been successfully scheduled to be sent and it will appear in your Account within an estimated 1-96 hours.

If you have any questions regarding your cashout or payment status, post them in this ticket. Please don't open new tickets regarding your cashout. Positive Feedback will be submitted to your account shortly if it hasn't already been submitted. Thank you again for remaining patient with us during this account transfer process.

Middleman, 31/Oct/23 "
After this message nothing not a single response on their telegram, facebook or their own website.

Funny how I put a bad review up, send it to them and they want to try to spin the situation to make it seem like I'm causing the issues here when all thats happened is they've been uncommunicative, distant and dont stick to deadlines.

Asked me to re-cashout, did it and they're back to ignoring me.

My Transaction ID: *******-500
https://www.playerup.com/conversations/middleman-wallet-balance-cashout-pending.*******/unread

First of all, there is no thirdparty service (middleman) supposed to act as an intermediary between buyer and seller. It doesn't exist.
PlayerUp didn't respond to any of my messages or tickets.
At each stage, everything is done so that the operations are NOT intuitive for vendors, one feels lost in front of all the buttons and deadlines are pushed to the maximum each time (and always exceeded)
More than a month now since I delivered my account and not a single dollar credited in my account.
Several lawsuit are started in the US for this site that has already been comdamned in the past.

LAST UPDATE: I was refunded. Thanks to the support for clarifiy the issue.

LAST UPDATE: Being patient...

LAST UPDATE: I tried to buy something with the credits PlayerUp gave me. Unfortunately the buyer did not have the expansion "Forza Horizon - Storm Island", which he assured me he had and which is the only reason I want to buy the account. I will ask for a refund, this is definitively too frustrating for me. It is also very unclear how the buyer can change information regarding the seller an viceversa. I just hope I get my money back. ASAP I will ask PayPal for help.

UPDATE: The support contacted me and is working on the case... For now I give it 4 stars for the reassuring call! I will give more stars and close the PayPal case, if this issue is completely clarified (either with a refund or if another item will be provided to me).

ORIGINAL ISSUE: I did a transaction. Well I tryed that. It did not work out, because the buyer did not send the account. I changed the status to Buyer - Cancel order. The buyer wanted to set to Seller Cancel order, but the option was obscured. PlayerUp support did not answer, but after a while took my cancelation request away. I will have now to open a case via PayPal. I hope I get the money back.

After I put a urgent request in, customer service was very helpful and quick to respond to my inquires and help me get a refund after I was scammed. Great service, and definitely recommend, especially for those buying online accounts and services.

Following up on my last review, as usual, after I left the negative review I immediately got a reply after months of silence claimed that they actually had already paid me and I just didn't withdraw the money. Like most of what they say this is a lie.

And to keep the party going, they claim they will only pay if I delete my negative review. Something I've actually done twice so far and still haven't been paid.

Here is my last review and a few other links stating the great business practices this website uses. Stay clear of this website.

https://www.reddit.com/r/Scams/s/jKoaA0GR5

https://www.reddit.com/r/Scams/s/YN6Tr92UnB

https://sale-promo.online/reviews/playerup.com#2730%3C/p%3E%3Cbutton class="whitespace-nowrap transition duration-100 ease-in motion-reduce:transition-none flex cursor-pointer items-center overflow-hidden justify-center gap-2 rounded-xl border-0 text-center font-medium relative text-base-light h-[30px] px-0 text-accent" aria-disabled="false">Show More

Hi, I have been using playerup for a while now and it's safe to say that it's smooth platform to trade online. Especially for those who face lots of scam issues while trading online. Or don't have lots of experience how to secure their transactions. Not to mention that it provides you lots of payment method either to pay to if you were buyer, or to to get paid if you were seller. Best,

This is my first experience of using PlayerUp website. I sold my account on 11/7/23. Everething was fine: fast creation of 3 way ticket, fast response to my question about previous scam attempt from the bad person, secure. Account was sold for 185$ and on 11/19/23 i got message that 160,95$ arrived to my Middleman Wallet Balance. Then i made attempt to Middleman Wallet Balance Cashout and got this message: "Your payment has been successfully scheduled to be sent and it will appear in your Account within an estimated 1-96 hours." After 1 week i started worrying and ask about current status of my payment but got only automated bot response. In my country PayPal not fully working so i choose BankTransfer (Global) method. I'm still waiting for my payment and don't know when i get it. Transaction ID: *******

Edit: This is all sorted and resolved

Although the sellers can be bad the playerup mods have helped me out settle my order. I had a problem with an order as a buyer and playerup mods helped me settle it which I'm grateful for. I got the refund and they punished the seller as well so I appreciate what they did for me.

Business with playerup is as smooth as honey. Gets out payment on time 24 hours live support i have personally used it and even got my cashout and one is pending I'll hopefully receive in this week I've provided pictures of got cashouts
My username name on playerup is:
Husszn123

my pendin cashout link is:
https://www.playerup.com/conversations/middleman-order-transaction-id*******881-3-way-conversation.*******/

My 2 completed transactions are:
*******743
*******579

💯 Recommended to deal with it

Telling me they were verifying the payment until today, but they still haven't told me if they have paid me, and they only would suspend without random excuses to evade paying. They would remove the post when you confronted them for payment.

PlayerUp refunded me the money I lost when I got scammed from a seller. Middleman protection works and is worth it. I just might add they need to work on keeping repeating offenders off the site, as they just make new accounts and resell same channel multiple times without any red flags going off.

I'm business man I support Playerup but if I'm to do another trade with them they better improve Thier payment system or you lost me already. Thank you for making the trade smooth send my money soon now asap A little update they made it worse, I waited 120 hours now and got a reply to send the payment details of bank again which is available right in first text inside that cash out ticket, Since this is only place you even look into I have no choice but to keep posting stuff here Playerup, Read what I send you in that chat that's for real TBH. Thank you! From a gentleman who you made a fool out of his patience.

Lets be clear on this one: Playerup is clearly the most secure place to buy game accounts. They clearly try to advance the buyers interests vs. the sellers interests. The Middleman process allows you to securely purchase an account through a 3rd party (with verification required), and they offer some insurance options to protect yourself even further after buying an account. Now on to the one bad part: The first transaction is going to take a while. I'm not going to sugarcoat that, expect the first Middleman transaction (when you're an unverified account) to take a long time. They're clearly backed up on initial verifications and make that pretty clear if you start a support ticket. I'm still in the process of my first transaction, and though it has been extremely slow. It's clear that it's a secure process, and let's be honest with each other, would you rather have a fast process that's insecure or a slow process that's secure? In the less than safe world of buying gaming accounts, you want the latter. I'll make future transactions on Playerup and hope that my current transaction is wrapped up quickly so I can buy more :) As an update. My transaction was completed, it went by very smoothly. I recommend that you buy from sellers on the site who have "High" feedback, as they will give you the easiest buying process.

Hello, I made a deposit of $ 100 with the help of the buy button on the seller's offer. I made the payment (using Skrill) while I am waiting for any answer from you at this time. I do not know if the payment has been posted to you and at what stage is the purchase of an account from a given person. I have confirmation of payment.

I made a mistake. Middleman answear really fast. Im happy right now :)