PortForwardReviews 92

My ASUS router isn't supported by Network Utilities and they won't refund my $60 after guaranteeing that they support all ASUS routers,
They say they need proof and want me jump through hoops when it's clearly not in the list of routers they support! DON"T buy from PortForward.com they are a SCAM

My router is Mexican made and I tried for months to use the Port Forward Utilities. One they never added my router with all the info supplied such as model, pictures to their list of so called "updated" routers. Two of the programs kept going to trial mode no matter how many times I rebooted my computer and put in the registration info so features were unusable. After communicating with them where they kept saying I was progressing to no avail, they stopped their 12/24 hour support as soon as I asked for a refund. I asked multiply times. I used a You Tube video to port forward a port and was successful but they will not refund my money or even communicate about this.

I have tried to purchase this software twice and have received no communications from them although they have charged my pay pal for the software TWICE.
I know I was dumb for trying again.
They were supposed to end me a registration number TWICE but no communication from them at all to my email address.

Nothing at all from them

I want a refund. This program won't open on any of my computers. Not the macs and not the windows. I tried their support system and its harder than Ft. Knox to get into.

Purchased online, received no code after purchase

Have emailed support numerous time with zero replies, these people are crooks DO NOT PURCHASE

I feel like I need to write a review for Port Forward. It took me a while to decide to buy their software because I wasn't sure if it would work for me. Now that I've got it, I'm super happy with it. I use it often on my TP-Link and it works great for my needs. I did have to get Allen to add support, but after a couple of message back and forth he got it working.

This is the first time i have written a review. This product does not live up to what it says its suppose to do,. On top of that i have to wait it seems 24 hours just to get a response. I have been trying to get this product to open a port for the last week and a half and i am no closer to getting this to work. I see it as a gimmick to hold on to your money as i have asked multiple times for a refund. I am very disappointed in the service as well as this product and would not suggest it to anyone.

"100% GUARANTEED!
We will get your ports forwarded,
Or your money back!"

I look forward to my refund
Thank You

I purchased the portforward utility software based on the information on their website. I was under the impression their software utility could make changes that either I could not make manually or was overlooking. They stated they would remote access and resolve the issue if their software failed. After paying they were initially responsive. My router was not supported therefore I had to run the utility with remote access to prepare the error log file. Basically they do not remote to your computer to manually resolve issues. After my router was added the utility merely overwrote the changes I had previously made manually on the router. My ports are still closed. The support person (Allen) responded that the software merely automated what anyone could manually perform on their own.
Their website stated they offer a 100% guarantee. I requested a refund and was informed by Allen that "Tedie" would respond when he he had a chance. It has been two weeks and two follow-up inquiries and no word from Tedie. I have filed a complaint with the BBB and will follow-up with my credit card company.

Hello, Allen ( support team) spent several days trying to get my router to except and pass through my ham radio weather cam to the internet. He finally got things to run PERFECT for me! I want to THANK PortForward for your software and EXCELLENT follow up support! This is the go to software and support team for ANY of your port forwarding problems!

THANKS again Allen for all of your time and efforts in dealing with my router problem/s!

Steve / N7DPX / Lakeside, AZ.

Had to run the software twice, making sure I had all the correct variables plugged into the correct places and my passwords set correctly, but it works! I've been try for week's to get this done correctly to no avail, and finally took the plunge and paid the $40 for the software. Seeing that I have nearly $1,000 invested into my current setup AND pay $100 monthly for fiber optic connection, I wanted it setup proper... and they certainly have delivered.

Jason (I assume the same Jason that comments on here) really worked hard to get my ps4 working. I've been trying to get the mythical "nat type 2" for months and these guys finally figured it out. It seems some of the reviews here are from people who just don't understand. All I know is that for me I got the help I needed. Highly recommended.

I received a new router from my ISP, only to find that it wasn't on their list. Though the downside was, that it took a few days for support to nut out the support for my router, but once it was done; the rest was easy. I do felt support did everything they could to get support for my router and they didn't give up. I felt the price tag was hefty from my end (I live in Australia and the conversion sucked), the product did what was needed to do.