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Precision Camera has a rating of 1.9 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Precision Camera most frequently mention and customer service. Precision Camera ranks 8th among Camera Repair sites.
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PrecisionCamera.com is a ripoff. They give you the price first and then once they "evaluate" it and find out what it really needs, the price skyrockets. You can read about this on the web, they give you a price for the problem and what they think it usually is and what part it needs. Then it gets there and it's a different part then they quoted you to fix the problem. I DON'T CARECWHAT PART IT NEEDS, YOU QUOTEDME FIR THE PROBLEM I TOLD YOU IT HAD! I couldn't even decline it without paying them for looking at it. PRECISION CAMERA IS A RIPOFF SCAM FOR REPAIRING DIGITAL CAMERAS. Sony can repair these too, not just Precision Camera, the ripoff place!
Precision Camera is the worst!
They jerked me around and left my camera worse off than when they started. Don't deal with there place in El Paso Texas. There website is at www.precisioncamera.com Jokers and bad service. I read that they are fixing the cameras cheaply in Mexico which explains their location. I wasted my money and my camera is still broke. Go elsewhere for service, precision is poor.
Precision Camera (aka: www.precisioncamera.com) is a big waste of money for repairing a camera. They screwed me around, billed my credit card for nothing, and then sent my camera back to me broken in and even worse condition than I had sent it to them in. They are not friendly in the area of customer service and I wouldn't wish theme on my worst enemy. Their service seriously needs improvement. How can they get away with billing me and not fixing the camera. The location I had sent it into was in Conneticut but I'm sure the one in El Paso can't be better since its the same company. I will be contesting this. Precision Camera, you are a ripoff and I will be reporting you to the attorney general if I am not refunded. You fixed nothing on my camera so why should I be paying you? Why don't you return calls? I sent it in for a lens error problem. I got it back and it does the same thing precision people. I want my money back already since you didn't fix a thing on my camera.
Don't use www.precisioncamera.com!
They are the worst bunch for a camera repair. They are in El Paso Texas which is the place that I had a bad time with. They are the same people from Enfield CT.
They promised my repair and then kept delaying with all sorts of excuses. I went into their place and they were surprised that I showed up. Hey, if you're not going to help someone by phone, well what do you expect. Still just excuses so I demanded my camera back. They kept lying and saying it was in the back but all apart so they couldn't give it back to me like that. I didn't care, I wanted my camera but it never surfaced. Come to find out from an honest employee who told me my camera was in Mexico, yes they send them there he said sometimes because the labor is cheaper. I went back the next day and still no camera. They finally shipped it back to me broken and then would not give me back my money.
Precision Camera in El Paso Texas really bites. I don't recommend them in the least, they were not upfront nor honest and after all was said and done they billed my card anyway and I got stuck with a broken camera.
This happened to me last year but I'm writing about it now because my friend is having a problem on her repair. Guess what place? Precision Camera but at there Enfield CT location.
It seems both locations are a failure. They have shown that to my friend and I anyway.