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KEHReviews 21,976

4.7

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KEH Reviews Summary

KEH has a rating of 4.7 stars from 21,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
248
value
267
shipping
260
returns
68
quality
259
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Virginia
2 reviews
0 helpful votes
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Great used equipment and availability
December 11, 2025

Chose an olde 35mm Minolta camera I used in my youth to get back to try film again. Was classified as Excellent + and it seems like new!

Date of experience: December 11, 2025
California
1 review
1 helpful vote
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As expected on Nikkor Z 400mm f4.5
December 11, 2025

The website was a bit wonky across different browsers but finally processed. Lens came in an out a week and appears as listed. Test shots in different light and apertures are tack sharp with expected bokeh

Date of experience: December 11, 2025
Utah
1 review
0 helpful votes
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Better than expected
December 11, 2025

Called with questions about Olympus camera, person was very polite and helpful. Camera arrived and was in way better condition than anticipated for a 35 year old camera. This will be my son's first real camera, thank you

Date of experience: December 11, 2025
Massachusetts
1 review
0 helpful votes
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Good experience!
December 11, 2025

I ordered a couple of older collector's items, and as usual from KEH, I found the quality to be excellent, better than the wording seems to imply, so a very good value.
The items were very well packed, and arrived quickly.

Date of experience: December 11, 2025
Texas
1 review
0 helpful votes
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Nikon Camera Body & Lens Malfunctioned
December 10, 2025

Received a Nikon D80 camera body and 18-200 Nikon lens that gave an Err code and wouldn't take a picture. Retuned for credit, which was an easy process.

Date of experience: December 8, 2025
North Carolina
1 review
0 helpful votes
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Received timely
December 10, 2025

Ordering was easy. Appreciate the info provided online and grading system of products.
In progress of checking it all out.
Battery is not the greatest at keeping charge but I will purchase a new one.

Date of experience: December 10, 2025
Georgia
1 review
0 helpful votes
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Quick and Correct
December 10, 2025

I received my package quite quick after ordering. Everything was packed well, nice and safe, and all products were exactly as good as the condition was described on site.

Date of experience: December 10, 2025
Nebraska
1 review
0 helpful votes
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Incredible experience and product.
December 10, 2025

We ordered a used dslr camera and two lenses from KEH, which arrived promptly within just a few days. We were given tracking information and updates, as well as a delivery notification upon arrival. We have already taken the camera out on multiple nature hikes and could not be happier with the results captured with our "new" equipment, which appear and function like they have never been used before.

Date of experience: December 10, 2025
California
1 review
0 helpful votes
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Smooth transaction!
December 9, 2025

I ordered a Canon EF 100-400mm f/4.5-7L IS USM II lens and shipped by FedEx. I was able to reroute the shipment to my usual FedEx pickup location, and got it. For some reason, many sellers won't let you do this, and I have to wait a few days before I can pick it up at the carrier's pickup location.

The lens I got was exactly what it was listed, and I'm very happy with. 🏻

Date of experience: December 9, 2025
Illinois
1 review
0 helpful votes
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Quality item, Prompt delivery
December 9, 2025

My first time ordering a used Sony lens from KEH was successful. The lens was in the quality described and I've had no problems with it. The delivery from KEH and follow-up communication was excellent. I would definitely use KEH again when I'm looking for high quality used photography gear.

Date of experience: December 9, 2025
Minnesota
1 review
0 helpful votes
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Great purchase!
December 9, 2025

Customer service was super helpful and responsive. The used Sony lens I purchased was as close to brand new as I've seen. Great value. And packaged well.

Date of experience: December 9, 2025
Texas
1 review
0 helpful votes
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Great Christmas Present
December 8, 2025

Looked thru multiple sites but found the lens my daughter wanted for Christmas at KEH. Good price for a high quality lens. Well packed for the delivery and arrived quickly. Website was easy to use and understand what I was looking at.

Date of experience: November 30, 2025
South Carolina
1 review
0 helpful votes
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Very Easy! Picked out my lens without worrying about if I was going to be ripped off. Nice feeling. I've done business with KEH before.

Date of experience: December 8, 2025
New Jersey
1 review
0 helpful votes
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Mostly Happy
December 8, 2025

You advertised a coupon discount for the product and after I ordered it you denied the discount saying it was not part of the deal.

Date of experience: December 8, 2025
California
1 review
0 helpful votes
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I've ordered a number of lenses and a camera body from KEH. All of them have been in great condition and have given me no problems. The website is easy to use, and ordering is a breeze. Their prices tend to be better than the competition as well.

Date of experience: December 8, 2025
Virginia
2 reviews
0 helpful votes
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I didn't know "Ugly" meant "Broken"
December 7, 2025

I bought an "Ugly" lens and expected some dings, scratches in the casing, and maybe a gouge somewhere. I did not expect that the whole front hood mount and filter threads would be broken and partially missing.

Date of experience: December 7, 2025
Maine
1 review
0 helpful votes
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Nikon Z 105 MC lens
December 6, 2025

Lens looks and works great. Shipping was fast. I wish they would put the lens inside a padded box and again inside the main shipping box with all the bubble wrap.

Date of experience: December 6, 2025
New Jersey
1 review
0 helpful votes
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Order received
December 6, 2025

I have received my order! Thank you for sending the emails of package tracking and the option to put on hold at a FedEx location. Because on the day the camera was delivered, the tracking number stopped working (FedEx is a pain to deal with, as always), so I went to the location after seeing your email to find the package!
I do want to note that the battery that came with my R5 was not original, which is acceptable, but not expected from an excellent plus purchase! The camera shows a bit of wear around the shutter button, but it works perfectly otherwise.

Date of experience: December 1, 2025
California
1 review
0 helpful votes
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Great first experience
December 6, 2025

I ordered a used lens (LN-) and it's perfect. It even arrived before the expected delivery date. I'll definitely use KEH again!

Date of experience: December 6, 2025
Michigan
1 review
0 helpful votes
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Happy Buyer
December 6, 2025

I would agree with the grading from KEH. I was pleasantly surprised on the excellent shape all items were in. Good and fair pricing. I really like the 180 day warranty. Gives me confidence of the the items. I made several more purchases from KEH. A keeper! I am a happy Buyer!

Date of experience: December 6, 2025

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137