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From the business
RecordGone.com is a division of The Law Firm of Higbee & Associates, a national law firm. Because of our attention to customer service and the quality of our services we have an "A+" rating with the Better Business Bureau. ShopperApproved.com has awarded RecordGone.com 4.9/5 stars with 1169 positive reviews and counting. We have recently received a Client’s Choice Award from Avvo due to our superb feedback. All of our attorneys are licensed by the state, graduated from top law schools, and have great reputations.
Our law firm is about people. It is about knowing that there are few things more rewarding than helping people get the most out of their life. The members of this law firm are blessed to be able to make a difference for scores of people each month.
To put our service within the financial reach of the most people possible, we had to do things differently. We started by hiring people who shared our passion for giving people a fresh start. Then we empowered them with ...
RecordGone Reviews Summary
The company has cultivated a strong reputation for professionalism and effective communication, with many customers expressing satisfaction with the expungement process and the support received from staff. Clients frequently commend the friendly and responsive nature of the team, which instills confidence and eases concerns during what can be a stressful experience. However, some reviews highlight service delays and a desire for more comprehensive guidance on federal records, indicating room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, showcasing the firm's commitment to helping clients regain control over their lives.
This summary is generated by AI, based on text from customer reviews
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I liked that it was quick and easy and no problems to get started
Answered all my questions and gave me all the information
All my questions were answered and you helped me be messed confused by taking the time to explain the process.
Everything went really well. Stephanie answered all of my questions and got me going with everything I needed. I wasn't expecting it to go as smoothly as it did. I'm really happy and excited.
It went really smooth to get the process started and it was very enjoyable to talk with Stephanie.
Great process and really simple and easy to get the process started.
Process has been really quick and easy. Stephanie was very informative, as well.
Pretty easy and straightforward to begin the process.
Process seems very easy and what I was looking for. Not having to go back and forth with a lawyer and go into an office makes it very easy for me.
Service was good service, especially after dealing with the courts. Stephanie was very calm and a breath of fresh air.
So far Stephanie has made it very simple and easy.
Everything was simple so far and Stephanie was very helpful.
Stephanie answered all of my questions and it was a pretty easy process. No complaints!
Very patient and helpful and calm. Walked me through this stressful process.
Excellent experience, you guys are really good at what you do.
Suzanne was very informative and made the process easy. She explained the impact on my future and how important to me. Helpful
The response is quick and the information has been very helpful. Stephanie seems like such a pleasant person; so easy to talk to and answered all if my questions.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members