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Roberts Camera Reviews Summary
The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.
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After several weeks of searching for used Nikon film cameras, I chose Robert's Camera to purchase from. First, the description of available equipment included details about an item's condition that I did not find at other sources. Second, Robert's Camera prices are extremely competitive. Third, my purchase arrived quickly in a carefully packaged box. My purchase of a Nikon Nikkormat Ftn camera and Nikkor lens were the first from Robert's Camera. This purchase will not be my last.
You can rest assured that you are getting what you see on the Used photo stuff ad. I have always been surprised and pleased that the grading of the used goods (and I've bought both digital SLR cameras and lenses) on the UPP site are very accurate. Prices are always the best around, shipping is within 2-3 days and free! Goods always are packed well in bubble wrap around the item and then packaged in a box with more wrap. Nothing ever is loose in the box when I receive it. Good job again UPP!
The web site was easy to order from, the transaction was completed without at hitch, the lens I ordered showed up exactly when it was supposed to, and the lens is fabulous.
I've already recommended UsedPhotoPro.com to friends.
I've been Robert's Camera customer for several years now. I've bought, sold, returned and all kinds of camera equipment, and all my experiences have been positive. I recommend them to everyone, I am always satisfied.
I needed a new flash for a camera and found Robert's had what I needed at a very good price. Thanks Robert's!
Item exactly as described. I have only purchased a few items from Roberts Camera and all have met my expectations, together with good pricing and quick shipping means I will be back again.
Was looking for the fairly new Tamron 45, f/1.8 in a Nikon mount. They had it rated Ex, for a decent price. Then they had an extra 10% off for their birthday. What a deal. I would rate the lens a Ex+ maybe even mint. Works great on my Nikon D810 - steady handheld shots at 1/4 second. Can you believe it?
Thank you for this wonderful review review and for your business with us! Enjoy your lens!
Returning item for refund. I have been completely satisfied with anything I have purchased from Robertscamera/Usedphotopro until now. Everyone makes mistakes and the return process was easy.
Always a good transaction... excellent company to deal with. I will recommend them whenever possible.
Thank you for the wonderful review! We appreciate your business!
The lens was in excellent condition and the price was very reasonable. Shipping was very quick. I have made several purchases from Roberts Camera used lens department in the past year.
Hi Don - thank you for your great feedback. We are so glad to hear that you are happy with your equipment. Thanks for your business!
First order with Roberts. Communications were great and order received as it should be. I plan to be back soon.
Thank you Bill! We are so appreciative of your business. We look forward to working with you again!
Excellent and prompt service. Will recomend to other people. Great variety of products. Competitive prices
Thank you for your business and your recommendation! That means the world to us!
The camera doesn't work. Can someone call me about this? I've waited a week only to be let down. It was quite a bit of money to spend on this.
Hi Revell - I believe that per your email this morning, this issue has been resolved. We are very sorry for any confusion and we are glad that we were able to help you get your camera working correctly. Thank you for your business!
Like always you give great items at a great price. Very fast shipping at great rates. I've never had any issues or complaints. Keep up the great work.
Thank you for the great review and for your business Phillip!
Excellent experience with Roberts. Used to deal with other NYC stores but Roberts service is more personable and faster--with the same excellent pricing. So I am a new happy Roberts client!
The lens was packed solidly and there was no way it could have been damaged in shipping. Lens is as advertised-clean and no issues!
This review made our day Max! Thank you for your business and for taking to time to send us this great feedback.
Great deal on the lens i purchased and it arrived two days early. The lens was in better shape than stated on site. The lens is sharp and clean! I will be back to purchase from again soon.
Thank you for this great feedback Mark! We are so glad you are happy with your purchase!
My used camera came quicker than first scheduled. Was packed well and the camera was better than what it was described. Looks and operates as new. Excellent experience but I have bought from Roberts before and have never been disappointed.
Thank you Mel! This feedback means so much to us. We appreciate you!
I wanted an updated body for my waterproof Pentax lens. The camera came as rated in mint condition. Delivery was on time and it was packed well.
This is great to hear Jerry! We thank you for your business and look forward to working with you again!
The order was shipped and delivered very fast. But I faced issues with my item. The camera body has issues with the shutter, and is not working properly.
Hello - we are so sorry to hear that you were not happy with your purchase. Our customer service team will reach out to you to resolve this issue. Thank you.
From the business
Family owned and operated since 1957, Robert? Ûªs has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your business Peter, and for taking your time to leave this great review about our store!