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Roberts Camera Reviews Summary
The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.
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I ordered a Canon A-1 and a few lenses from Used Photo Pro and was very pleased with the experience and products they sent. Everything was exactly as advertised and in amazing shape. Careful thought went into the packaging as well. My only complaint is that the camera I bought was only advertised as having bad internal foam, upon receiving the camera I found that it had a pretty nasty shutter squeal. But that's nothing too major, and easily fixed. Other than that I'm content!
I purchased an Olympus EM1Mk2 listed as 'Mint' condition, and it was all of that. In my past experience their products have always been better than described and have functioned as if they were factory new. I love this company and what they sell.
Thank you for this wonderful review John - we appreciate you! Thanks for your business!
I am a returning customer, and very happy with my purchased. The customer service was excellent. The lens and the camera were exactly as described. Will buy again.
Thank you for your feedback and purchase with us!
This store was recommended highly and I thought I'd try them out for two used camera purchases. I found their ratings of gear to be conservatively accurate and their prices very fair. An overall excellent experience, Thank you!
Hi Lou - we thank you for this wonderful review and your business. We look forward to working with you again soon!
Items were very well packed and were delivered very quickly. The product was as described. Excellent job overall.
Time and time again Roberts Camera has been outstanding. I have bought a couple of high ends lens and both of the products did not disappoint. If you want to save money with a lot of safeguards to protect your investment this is the place to go. The only negative is I wish they used FEDEX because UPS did a terrible job at getting me my purchase. It was so bad that I had to take a star off of what should have been 5 stars.
Item packed well, fast shipping at the very good level product looked like new.
The company is above the rest for used camera gear. Recommend them 100%.
The Nikon TC-20 E III was like new, just as described and what I expected. Having purchased several other used items (Two Nikon SB-800 flashes and a Nikon 400mm f/2.8 lens) from Robert's Camera, I was confident in the quality of the items they sell. Couldn't be happier!
Great company super service definitely 100% recommend fast shipping the only place to buy Camera gear
A student broke our Canon A-1 camera and purchased one from this company. It had a layer of dirt on the body, and squeaked when I advanced the lever. I took it to a camera repair place in Portland, and it will cost $143 to fix the squeaky mirror and the light seals have to be replaced. Never again!
I have been buying lenses from Robertscamera for more than a year now, they always have accurate description for the items, I know what I am buying, no surprises, and very good price too!
I have very good experience with them, and very satisfied with all my purchases.
Thanks.
Great experience--found what I was looking for quickly, ordering was a breeze, and I received my lens quickly. Thanks!
I have received the used lens shade in very good condition. I am very satisfied with the service provided by Robertscamera and surly I will looking to buy from them again.
I finally broke down and bought a Fuji 16mm f/1.4. It's not as if I needed another lens to cover the 16mm range - the 16-55mm f/2.8 does that in spades. Truth be told, the 18-55 kit lens does a fine job of being fairly wide and delivers great images. But I wanted to see for myself why so many people sing the praises of the 16mm f/1.4. Now that I've had it a short while and shot with it, I can understand. This lens has its own flavor, its own presence. It is crisper and seems to give my images more separation. This may sound a little silly but even closed down to f/2.8 and f/4, it produces images that pop more than my wonderful 16-55... I don't know how they did it but somehow, this 16 is almost magical. It is great fun to shoot with!
Solid build
Would like a better knob on the tripod attachment
Pity it also rejects the third party EN-EL15 batteries.
They had the camera I wanted at a reasonable price, and the transaction was smooth and efficient. I will continue to check Roberts Camera when I have something I am looking to purchase.
Great customer service, great prices and selection of used photo equipment. Fast shipping and a great buy back program.
I was told by Indianapolis locals that Robert's Camera is well-respected. I ordered a camera and lens from them. The site is excellent, the price was good, and the order came as promised. I would definitely do business with them again, and probably will.
Think Tank order and delivery executed as promised. Highly recommend Roberts. Much more personal service than B&H.
I always get exactly what I am anticipating; products are always accurately described and I feel a fair and good value.
From the business
Family owned and operated since 1957, Robert? Ûªs has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your business Jackson!