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Roberts CameraReviews 276

4.9

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Roberts Camera Reviews Summary

The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
11
shipping
11
returns
6
quality
11

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Georgia
1 review
1 helpful vote
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Ordered 17-50 sigma for my Nikon d7200. Really sharp and very happy with product and Roberts camera. Lens took the place of nikon kit lens, 17-55. Couldn't be happier

Date of experience: January 7, 2018
New York
1 review
1 helpful vote
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Nice well working prewar leica needing minimal cosmetic fixup (I'm a do it yourselfer). Free postage i-on all used items is a plus.

Date of experience: January 1, 2018
Idaho
1 review
1 helpful vote
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The flash is great. It was 2 days late due to FedEx no customer, 2 day delivery was 4 days I drove 45 min to get it from fed ex shipping center. Not your fault though. Look fiorward to buying lenses from you.

Date of experience: December 29, 2017
Canada
1 review
1 helpful vote
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Great customer service
December 30, 2017

My lens arrived quickly and was as described. Unfortunately, it did not fit my camera (my fault for not doing enough research) and the lens is on it's way back for a refund. I called customer service 2x and both times I was connected directly to a real person with no waiting. The lady was very friendly and helpful. I am looking for another used lens and will definitely order from Robertscamera if they have a suitable lens.

Date of experience: December 29, 2017
Kansas
1 review
2 helpful votes
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Excellent
December 29, 2017

I made my online purchase via the website and it was easy to use and communication was excellent... very happy.

Date of experience: December 28, 2017
Indiana
1 review
1 helpful vote
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Picked up my Olympus 14-150mm f/4-5.6 in store. Staff were prompt and friendly. Always a pleasure to visit the downtown store.

Date of experience: December 27, 2017
Norway
1 review
1 helpful vote
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R. C. Used quite a few days to get the item shipped, butnit traveoed fast with fedex, and the item(kelly moore bag) came in time, well packed in mint condition, very good customer service

Date of experience: December 25, 2017
New York
1 review
0 helpful votes
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Nikon F2
December 26, 2017

Excellent customer service. I received my bubble-wrapped Nikon F2 a couple of days before I was scheduled to get it. Thanks for the prompt service.

Date of experience: December 24, 2017
Colorado
1 review
0 helpful votes
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Superior Customer Service
December 24, 2017

Roberts provides superior customer service. My Zuiko 7-14mm f/2.8 Pro lens was well packed and I received it a day before I expected it. Their descriptions of this used lens was accurate. I have bought multiple new and used items form Roberts and I am always happy with my purchases.

Date of experience: December 23, 2017
Alaska
1 review
0 helpful votes
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Used Zuiko 50 mm F2
December 20, 2017

I received my lens even faster than promised. I have had a chance to take it out and shoot with it, and it is everything I hoped it would be. If anything, it was in better shape than they claimed

Date of experience: December 19, 2017
New York
1 review
0 helpful votes
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Items as described and a pretty good deal. Also, they are very helpful and gave me no trouble cancelling a different order I placed incorrectly.

Date of experience: December 15, 2017
California
1 review
0 helpful votes
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Olympus 14-150mm
December 16, 2017

I received my lens and it worked as James C had stated. Looking forward to buy more camera equipment for Robertscamera. Thanks.

Date of experience: December 15, 2017
Nevada
1 review
0 helpful votes
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Excellent
December 14, 2017

My order was shipped quickly and arrived within a week. Everything i ordered except a 70-300mm lens was there. I contacted them and got a quick response, they shipoed the lens and the problem was solved without any issue.

Date of experience: December 13, 2017

From the business

Family owned and operated since 1957, Robert? Ûªs has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.


robertscamera.com
Carmel, IN, United States
+33