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Roberts Camera Reviews Summary
The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.
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I received quick and efficient service. No communication gaps and very quick replies to my questions. The used dept. reacted to my change of mind on equipment with no problems involved.
Excellent lens. Extra care in packing, and an acceptable amount of time until I received the order. I'll do business again, and I'd recommend them to my best friends.
I have dealt with Roberts both buying new and used, and had no problems at all with their service or communication. In addition I have attended via Zoom a few of their seminars... for free, and really appreciated that opportunity. Also worked with the people putting on the seminars and they were always responsive and helped me if I had issues logging in. Good folks.
Beautiful camera at a significant discount under new. Great customer service, warranty and return policy. Their "excellent" rated items are a great bang for the buck. My only request is that they return the configuration of bodies to the factory new setup. I thought there was something wrong until I called Canon Customer Service and found out how to reset the camera.
I have been doing business with Roberts for over 25 years. Everyone is professional, friendly, and knowledgable. They are not in the business to "up sell" you, but to make sure that you will be satisfied with your choice. You cannot go wrong buying from them.
As a first time buyer I am impressed. I bought two used cameras that were exactly as described and presented on the website. The international order was promptly shipped, carefully packaged, and arrived earlier than I had expected. I will definitely be a return customer.
I have a couple of places I shop when it comes to camera equipment, but I think I found my new spot at Robert's. It's simple, easy to use, no fluff, and straight to the point. The product was in better condition than I anticipated; Overall, it was a pleasant experience.
Bought a DigiCam, on line. No problems, whatsoever. Camera was delivered in New condition, ready to use. Roberts handled the sale professionally and skillfully. Recommended.
Great store and camera came in perfect! Would definitely purchase from them again and recommend other to buy from them also!
Excellent sony video cam with 40 zoom, always very helpful customer service and super fast shipping.
Fast service and delivery! Process very easy. The item was packaged very nice and nothing was damaged. Item as described. Happy with product, thanks!
Received my new Canon EF 70-200/2.8 L IS II USM lens today. Everything looks great, fast delivery. I can always find something I need at Roberts.
The Nikkor105mm f2 DC was described as "excellent" condition and true as advertised it was received and my evaluation agreed with Roberts Camera, but upon looking closely at the serial number it had the distinct marking as a REFURBISHED item center punched indent. I may not have paid this premium price is I have known of this ahead of time.
I ordered a used Canon GP-E2 GPS receiver. They were quick to ship after I placed my order and the item was in great condition. Would definitely do business with them again.
The lenses I received are in great condition and better than I expected. Very pleased. Will definitely be shopping here again and will recommend them..
The used tripod head was exactly as described, it was well packed and delivered quickly. I'm very pleased.
Fast shipping and everything arrived safe and packed perfectly. I think everyone should shop here for their photography needs. Thank you!
Camera looks like new and so far seems to work as such. Olympus four thirds system with it's built in image stabilization is just a bonus. The M5 Mark ll is a addition my M10 Mark ll and will be used for shooting tethered. Easy transaction.
Service people are friendly and order was well packed and receive very fast Great company to dea with. I have been a customer for over 15 years!
RAG
I have no idea which item this review is for. Hey Roberts! Please put a little hint into the email as to what the item under review might be. At this time it is only a guess as to which item I am reviewing.
The common thread between the two items is that they both arrived undamaged. Both items fit the camera and work as expected.
From the business
Family owned and operated since 1957, Robert? Ûªs has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members