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The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.
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Roberts continues to supply me with top quality products and super fast shipping.
Return customer because of previous GOOD experiences with your good prices, received as advertised items and great delivery times. Keep up the GOOD work.
No matter if it's Robert's or Used Photo Pro the service is always professional and reliable. Fast service and shipping for online orders. Great place to buy and sell equipment!
I have used Robert's for buying and selling. Always a positive experience, very fast shipping
Great fast shipping, was at my door on the West Coast in as little as two days! Also one of the few online shops to have the color way I was looking for
Great service, excellent, highly conservative grading, phone help (not often needed) superb. Sometimes they don't have what I want, but I'll wait for it, rather than get it someplace else.
The article was as described and for a fraction of the cost of a new one. Fast and efficient delivery. Will purchase again from Roberts.
I found Roberts Camera when looking for some hard to find items for a Canon EOS 3 - a camera last shipped by cannon in 2008
Robert's cam through
Lee was very helpful in the process of buying my Nikon D5 and pleasure to deal with. Answered all the question I had.
Item was correctly advertised and may be a little better than GOOD! Cosmetics are very good and it works just fine on my older Nikon DSLRs. Lens is just a little lighter than I thought it world be. But that is good also. Shipping was quick!
Roberts Camera is always very professional and has great service. The best place that I have found to buy cameras and equipment!
Shipped and arrived extremely quickly at no additional charge. Camera condition and appearance was exactly as described and at a fair price. 180 day warranty offers much more peace of mind than buying through an unknown bay seller. Now gotta get out and shoot a bunch to test it out further.
The M Zuiko 300 mm pro is a magnificent machine and knocks off the competition, to wit: I have tried the Panasonic Leica 100-400, the M Zuiko 100-400, and the day I purchased this lens became aware of the $7,500 price for the M Zuiko 150-400 pro. What a motivation!. My purchase price used in perfect condition was < 25% of the 150-400. I added a used and flawless MC-14 teleconverter, another bargain, for a max 35 mm equivalent of 1,680 mm, including in-camera digital reach of 2X [no stop down].
My camera is the Olympus OMD E M1X, which does not IS with the Leica, and partially, but impressively in comparison, does with the Olympus 100-400; the difference is in a keeper rate of near 100% cf. 10%. The 300 pro is amazing in combination with my camera. Stabilized in finding my subject and when I press half way on the shutter for focus the stabilization literally locks at 7.5 stops. The glass is superior to anything in the M Zuiko line, as I own other pro lenses, the 7-14, the 12-100. The all metal casing and operating feel are stunning, another distinction from the 100-400 M Zuiko.
Slightly less than 9" in length it fits with camera attached my backpack and Cotton chest carrier, and at half the weight of the 150-400 I surmise is easier to carry on hikes. The service at Roberts is what you can count on with Scott, Corey and Meredith.
I have overcome my sole misgiving that I passed on a zoom feature. Although telephoto shots are typically at max focal length, the zoom permits you to capture the subject, more so than to frame it. But, with the more than $5,600 saved, including teleconverter, based on the 150-400 pro and the astounding 146X magnification I am enabled to capture bison on a winter trip to Yellowstone or find wildlife on the moon.
Quick an easy way to purchase an got my lens in a timely time frame thank you very much, an sent me a nice catalog for other purchases... Am very satisfied an look forward to ordering more items in the future.
My order was shipped and received very quickly, It was also well packaged. Product was as described.
Love dealing with Roberts Camera! Their service is second to none that I've dealt with, both buying and selling!
Ordered an item that is back ordered on a lot of other sites, so I was very pleased to find it in stock at Roberts Camera. The item shipped quickly and I received it in just a couple of days. It was packaged well and works great. I will definitely order from this company again.
I received my order of a Nikon D300 and was very happy with my order. Orders ship quick and packaged well.
The customer service provided by Scott was stellar. Responsive, knowledgable, courteous and honest. Everything you could hope for in an online transaction. Can't emphasize enough the honesty and integrity shown by this individual, and by extension, this company.
Answer: Similar to above... got used strobe didn't work... they had another listed same unit I purchased it and complained about the first one... they refunded the price on the one that didn't work, and I got the 'next' one a few days later... and it works fine... and has their used warranty which as I recall is 180 days... better than anyone on eBay and at similar prices... with usually free shipping always in my experiences.
Answer: Yes legit and good people to boot. When I got a unit that didn't work... they refunded... I actually ordered another identical unit from them before I got that refund... both used units... and the second one worked fine and they gave a total refund on the first one that did not.
Answer: Price and inventory. I have a tendency to buy used when I can for $$ savings. They have a rotating stock, and often their prices are as good as eBay... and Roberts has a warranty which from private party on eBay you will not receive... and they stand behind that warranty. No brainer. You do have to visit their site to check inventory often as it changes with used gear.
Family owned and operated since 1957, Robert? Ûªs has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.