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Rotadent Pro CareReviews 2

2.5

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Rotadent Pro Care Reviews Summary

The company has established a reputation for producing effective dental care products, with many customers noting significant improvements in their oral health. The warranty department receives consistent praise for its responsiveness and friendly service, contributing positively to customer satisfaction. However, recurring issues with product durability, particularly concerning replacement brush heads and the longevity of devices, raise concerns about reliability. While customers appreciate the effectiveness of the products when functioning, the frequent need for replacements may deter potential buyers. Overall, the company excels in customer service but must address product quality to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

Pennsylvania
1 review
1 helpful vote
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Replacement brushes
June 17, 2022

Replacement brushes I have used rotadent For over 30 years at this point I cannot recommend this due to the fact you cannot get replacement brushes that work past one day or one week. I have ordered and received six brush heads over a one month period two hollow tips two short tips and two long tips. At the present I have one short tip brush that works and it sounds like it is about to fall apart at any time now. I have used rotadent for over 30 year you have replaced the handle twice. I attribute my gum issues being resolved to the rotadent, it is shame how such a great product can fall apart in Such a short period of time. My recommendation on Amazon and to anyone would be throw your handle out and get a system that works

Date of experience: June 17, 2022
Hawaii
17 reviews
104 helpful votes
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I started out with a purchase of the Rotadent Contour from my dentist about 5 years ago. It lasted about a month before completely dying. I contacted their warranty department and they sent me a replacement - no problem.

The replacement lasted for 2 years and died. So, I called warranty and they sent me their newest model, the Rotadent ProCare. Within a month it developed cracks in the control switch with regular use. Again the warranty department was contacted and a replacement sent out - no problem.

When it's working, I really love the product. I really appreciate their friendly warranty department as I've talked to them plenty over the years.

Replacement brush heads are a bit pricey, but I continue to have glowing check-ups at my dentist... so it's worth it for me.

Date of experience: August 16, 2018