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Seeking Alpha Reviews Summary
The company has garnered a mixed reputation, with some customers praising its extensive financial information and valuable insights, particularly for small-cap investments. However, significant concerns persist regarding customer service, particularly in handling subscription cancellations and refunds. Many users report dissatisfaction with auto-renewal practices and a lack of responsive support, leading to feelings of frustration and distrust. Additionally, the perceived quality of content has been criticized, with claims of biased analysis and unreliable contributors. Overall, while the service offers useful resources, its customer service approach requires substantial improvement to enhance user satisfaction.
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" It is an excellent service. Advise is timely and generates good returns. Response time is swift.
It's worth the money "
I noticed auto-renewal payment made today without any pre-alret either for continuation or cancellation of subscription. I sent a message for cancellation request on setting page of Seeking Alpha and got their quick assistance. I was impressed by their customer support for problem solving as this sort of issues are on hold by service provider in general. Thanks SA you mde my day!
Thanks for your wonderful feedback, Katharina!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
Rip off. Auto-renewals are a scam into themselves. But rarely have a seen an auto renewal without the ability to cancel and get a pro-rated refunds. This is a sign of desperation and shady business practice.
Great work by Saroj Kumar Das at Seekingalpha.com customer support to get my issue resolved.
I really appreciate the response time and promptness of the action. Wishing seekingalpha.com and Saroj Kumar Das all the best!
Take care
Sundeep Chadha
Thanks for your wonderful feedback, Sundeep!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
I appreciate the well-organized, timely information about the dividend-producing stocks in my portfolio.
Thanks for your wonderful feedback, Mark!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
I will tell my friends to subscribe the SeekingAlpha in order to save their times to search good or best stocks to invest.
Thanks for your wonderful feedback, Kom!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
Seeking Alpha has changed my complete portfolio from RED to GREEN. SA is giving great research on every stocks
Thanks for your wonderful feedback, Saurabh!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
I get all the infos I need to make my investment decisions. Tons of infos on stocks and etfs. Also a but on crypto
Thanks for your wonderful feedback, Stefan!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
I am new to these sites with info on stock and ETF. I have always used Yahoo for seeking companies. But then I ran into SA and way more better than Yahoo, but i still use yahoo for quick analysis.
Thanks for your wonderful feedback, Nelson!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
Recieved a quick answer to my question and my problem was taken care off, to my satisfaction and without digging into the "fine print"
Thanks for your wonderful feedback, Boaz!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
I was very pleased with Seeking Alpha customer service taking the time to listen to my issue and promptly resolve it.
Thanks for your wonderful feedback, Robert!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
I have been using seeking alpha for the past couple years or so and using it properly it has become a functional tool for stock picks and macro perspectives. I would recommend this for beginners and professionals alike.
Thanks for your wonderful feedback, Chris!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
Great information, insight and facts regarding stocks and the market in general...solid "go to" prior to and following stock investments.".
Thanks for your wonderful feedback, Mike!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
Excellent web application for trading analysis, up-to-date news and no filler, extensive information for analysis, I have tried many and this is the best, I recommend it 100%
Thanks for your wonderful feedback, Rafa!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
Everything an investor/trader needs from analysis, news, analytics, sec filings to anything else stocks-related.
Thanks for your wonderful feedback!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
The free portfolio page provides all you need to quickly and easily monitor the status of your individual investments. Finding additional unbiased information and insights from investors like me helps me to have confidence in my investment decisions.
Thanks for your wonderful feedback, Dan!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
All subscriptions renew automatically. They do not notify you at renewal, they just charge your credit card.
When you complain, they say "We never issue refunds."
They Better Business Bureau has hundreds of complaints about this, almost all unresolved. Management is in Israel.
https://www.bbb.org/us/ny/new-york/profile/market-research/seeking-alpha-inc-0121-*******/complaints
Thank you so much for taking the time to leave us a review, Fred.
Yes, All our subscriptions are set on auto-renewal (unless canceled) by default and it is stated in the landing pages of the services as well.
To stop the auto-renewal, all you need to do is cancel the subscription before the renewal due date. You can easily manage your subscription (including canceling) from the “Subscription settings” page.
Canceling your subscription will not take away your access to the service. You will still be able to use the service until the expiry date.
I hope this helps clarify. If you have any further questions, feel free to write to subscriptions@seekingalpha.com
-The Seeking Alpha Team
For USA equities and financial trends and news this site is excellent. The people who wrote analysis are experts and I find it very useful to understand what's behind things like the current bank crises, interest rates and trends. They need to add more international companies like Hong Kong, India, and Canada so that we can get in on these great grow8ng markets.
Thanks for your wonderful feedback, Steve!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
As an investor and someone looking for investment insight I have used many of the same sites everyone else uses. A friend told me amazing insight about a common company we both are invested in and I asked him how he found his information. He told me about SeekingAlpha.com. I signed up and was hooked from day one, I entered my portfolio (2/2023) and it's the primary tool I use now for investment insight and market information. Great research and consolidation of industry info is done in an intuitive fashion, I use the iPad version of the tool primarily.
Thanks for your wonderful feedback, Alan!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
Allows you to look at fundamentals, technicals and sentiments of any company in a matter of minutes!
Thanks for your wonderful feedback, Vivek!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
From the business
Stock market Insights & financial analysis, including free earnings call transcripts, investment ideas and ETF & stock research written by finance experts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your wonderful feedback, Shabbir!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team