On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Set In Stone Reviews Summary
Set In Stone has garnered a strong reputation for its exceptional product quality and professional installation services, with customers frequently praising the knowledgeable and responsive staff. The installation teams are noted for their efficiency and attention to detail, contributing to high levels of customer satisfaction. However, some reviews highlight concerns regarding delays in communication and the occasional lack of follow-up on design inquiries, which may detract from the overall experience. Despite these issues, the company is generally recommended for its diverse selection and commitment to customer service, indicating a solid foundation for continued success.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always the absolute highest quality stone, service, and selection in town! Experts in their field and always a pleasure to work with.
Brooke was friendly and very patient in helping me figure out just what I wanted in a countertop. I am so very happy with our final choice. It is still a work in progress as we still have to pick out a backsplash (so much to choose from). I will certainly purchase my backsplash from Set in Stone. I will post before and after photos of the countertops.
The young lady (Lizzie) at the tile counter knows her stock and is very helpful and patient. Choosing tile can be challenging because of its relatively permanent nature. My master bath redo turned out to be a challenge so it necessitated many trips to Set in Stone to find just the right tile for the space. Lizzie has always been welcoming and helpful, she is a real gem. I look forward to working with her for my future tile purchases.
Lizzie did an excellent job work with us on our tile selections during several visits! Enjoyed it very much
The girls Lizzie and Lyndsey go above and beyond to help you- we've been very happy with our experience ordering through set in Stone
I am in the planning stage for a small bathroom renovation. Even though my project is extremely small, the Set In Stone employees treated me like my project was of equal importance. Since I will have to use only a small remnant, they are keeping me on a waiting list for just the right piece of stone.
Excellent tile source serving Aberdeen Pinehurst and southern pines with good inventory and knowledgeable staff
I ordered some trim for a repair job on Monday and it was in on Wednesday. Lizzie is an excellent expertise in her field and I always enjoy working with her.
The in-person service was really helpful and professional but the wait times for install made us walk away.
We are only in the start up phase, the granite has been picked out and I have chosen the finish. I am waiting to hear back on completion date and installation. So far... awesome Lindsey has given awesome customer service. I am sure that the end product and the installation will be the same.
This staff of lovely ladies are wonderful to work with. They were very helpful in the selection of style as well as colors. I couldn't be more satisfied with the way my kitchen, baths and outdoor grill/island have turned out.
Dealing with Set n Stone for 2 bathroom remodels has been absolutely pleasant. Pricing was more than fair and timing on installation was exactly as promised.
Always willing to help myself and my clients. They make me feel like family! They come highly recommended.
The first time we came no one helped us. The second time I was there Brooke help us and she is wonderful. I would go back and shop there again because of Brooke's help.
Very friendly people. They gave me an estimate in a very timely manner and seemed like they would be great to work with. I'll probably go with Lowe's (I'm on a budget and Cut in Stone charges 25% more than Lowe's), but Cut in Stone has more selection and more customization than a big box store provides.
Lindsey was so knowledgeable and really helped us decide on granite. Can't wait to place our order soon
The customer service was top notch, above and beyond. The varirty of colors and styles is excellent.
I was looking and still am for a remnant and Lindsey was very helpful to show me around. She gave me a quote for a full slab but still trying for a remnant. Beautiful tile showroom!
It's almost like when your daughter used to live here, left and got famous, then came back to upgrade the place. Great materials, super service and constant feedback, on land, in the air, even if they are on a cruise. I was so impressed that I bought all the employees a christmas gift. All things considered, I highly recommend the pretty women at Set-in-Stone
From the business
Since the first day in business we’ve been bringing the best selection of products and merchandise to our customers. Our business name has become synonymous with quality throughout Aberdeen and the surrounding areas. We do our best to ensure a permanent variety of fantastic items along with unique limited edition and seasonal items that fit any budget. Our specialty is Tile, Natural Stone, & Quartz Countertops.
Conveniently located at 305 Fields Dr, we’re driven by our dedication to the best service in the business. We can’t help but smile with pride every time someone walks into our store excited about the great selection, and walks out satisfied. It means we’ve done our job right. We invite you to get in touch with our team to help Create your Perfect Space! Let's get it "Set in Stone"!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members