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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Gas struts arrived ahead of delivery date. Were well wrapped and of good quality. Fitted in 10 mins using supplied instructions
Highly recommend, very good quality items just as discribed in advertisment, and very fast delivery.
I ordered them on line and paid a very fair price. They were dispatched and delivered within 19 hours and fitted in 10 minutes. These struts are great quality and easily equal the original Chrysler fittings. Bearing in mind these were ordered the day before Christmas Eve and delivered on Christmas Eve, it shows the professional commitment to each and every customer. I am pleased and would recommend these people without hesitation. Happy New Year!
Andy Griffiths.
Fantastic service, good value & fast delivery!
I was very impressed & will use them again & again.
It's nice to deal with a firm you can trust & rely on.
Keep up the good work.
Regards Vince McMahon
A great company to deal with they go the extra mile to sort u out, no problem too small, its nice to find a company like this now.
I needed a solid trolley jack to lift my 4x4 Landover Defender 90. The SGS 2.5 ton hight lift fits the bill perfectly. It is solidly made. Smooth lifting action and return down. High lift achieved by the extension to the lifter cup. Rubber pad supplied in the lifter cup. Very quick delivery by DHL who notified me of the 2 hour delivery slot.
I am very pleased with SGS and my purchase.
Good product, good price, fast delivery. I am a repeat customer so well done. I would not hesitate to recommend.
Reasonably priced. Liked that they were British made and carried a 2 year warranty. Well packaged, delivery as expected. Tracking service used so able to make sure I was here to receive goods. Can't comment on quality as the struts have only just been fitted but they look good and work, so that's a positive... :)
Good information. Easy to order. Good service.on time delivery would use again & inform family & friends of the service. Thank you.
My order was quick and efficient. I was kept up to date with all order and delivery information. Great quality products and fab customer service.
100 litre air compressor
Great quality item.
Great price, fantastic quality item and it was delivered 2days ahead of schedule. Unpacked and tested immediately, start up instructions very clear. Worked perfectly. Recommended.
Excellent service, amazing quality products and super fast delivery. I placed an order and then decided I wanted to add to it so I emailed the team. They were great, rang me back the next morning and took my additional payment and then packed it with the rest of my order so I didn't need to pay postage. Will definitely use again :)
I have SGS saved to my phone. I will now be ordering all my top of the range tools from there. They are literally the most affordable on the internet whilst other businesses sell the same item for full price. Excellent customer service. Very professional and happy to help. Next day quick delivery. Highly recommended!
Great price, 3 year warranty on the tool cabinets and next day/fast 24hr delivery... take some beating nowadays
Great Service including communications and updates. Not had opportunity to use yet but I'm sure it will be fine, will shop again
I have just ordered and received a package of products from SGS a 50 Litre Direct Drive Air Compressor, a Shot & Sand Blasting & Polishing Cabinet and the 5 Piece Air Compressor Kit. All arrived together, very rapidly and when I got them all unpacked, they are clearly well designed and built. So far they work a treat and since the cost was so reasonable, it allows me to recoup the cost of one professional servicing of my temperamental oil powered cooker! Bargain. I like SGS!
Bought the 3-ton trolley jack and stands, as used and recommended by most people in my car club. Wasn't disappointed, excellent product.
After looking round for a 50lt compressor the SGS website told me everything I needed to know with full in-depth spec at a great price. Once ordered it came the next day with great delivery info and very well, safe packing. Would defiantly use aging. Very happy.
Clear and easy to use web pages
Clear and easy to use web pages. My items, axle stands and wheel dollies are just what I expected. Delivery was vague but arrived on the day stated. I would use SGS again.
Good experience all round. Website easy to use, fast deliver and a good price. Would use again. Bought Ryobi radio and battery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members