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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Excellent company to deal with excellent tool box arrived on time and in excellent condition would definitely buy from this company again
The small trolley jack appears to be a first class product. The service from SGS was absolutely brilliant having ordered it late afternoon and it arrived the next day. You can't get better than that! Thank you SGS - well done!
Ordered some gas struts for a repair on our flight simulator - price was good and the items were delivered very quickly.
I purchased a Ryobi Pole Hedge Trimmer and a Ryobi Chainsaw, delivered two weeks ago and already in brought into use. The product descriptions in the SGS website were spot-on. Excellent value and very prompt delivery. I would use this company again for similar products.
Fast reliable service, with a large stock of Milwaukee tools
Competitive prices and fast delivery (Ace job SGS)
Competitive pricing and with own brand items appearing to be sturdy and well made. Item arrived the day after ordering as promised. I have used SGS a number of times and they are consistently reliable.
Purchased a pair of gas struts for Chrysler Grand Voyager which fitted perfectly. Instructions were supplied and the online check for the correct part number made sure I had the correct ones.
I am so help to review SGS engineering.
Quality products backed up with staff who are so helpful to professional customers and the single guy (me) working on my own vehicle. Customer service like this is not found very often this days
Thumbs up
Ordered a set of car dollies, arrived next day and were as described. I have used them for light garage work for which they are ideal. Thank you
Product exactly as described, excellent price, fast delivery. Very helpful on phone. Highly recommended!
I would highly recommend SGS Engineering for these reasons.
They offer great value for money. Ordering was a piece of cake. I found,
After weeks of searching exactly the spec of air compressor I was looking for.
Finally quality, 100%.
High quality and well engineered products, easy to use website and quick delivery with excellent customer service. Why shop anywhere else.
Item bought, service, delivery, first class. Will be back and will highly recommend. A very competitive web page reasonably priced, Help and information only a phone call away.
Ordered 2 struts for my Astra Estate, delivery was prompt, fitting was a piece of cake, used SGS before, thank you SGS.
I bought a petrol chainsaw from SGS and am very impressed with it. It's a great piece of kit, cuts through logs like a knife through butter! It was delivered when they said it would be.
Best value on UK web as far as I could ascertain. Very prompt delivery. Excellent product. What more can you ask for.
Ordered on line, great products with super fast delivery, came next day! The quality of the jack is really good and it is easy to operate just as described. Delighted customer
SGS tick all the boxes AGAIN
I'm a returning customer this time I wanted a low access portable trolley jack suitable use on both my car's and caravan so SGS were my first on my list once again they had a what I required excellent well engineered products that inspire total confidence in their use and their usual 5 star service and all at an unbeatable price.
I ordered a 3 ton trolley jack/lift in order to jack my big fat volvo up. Yet I chose to pay a reasonable price for one and plumped for SGS Engineering. Yet when it arrived I was pleasantly surprised. A full size handle, grip on the end and a rubber sleeve so that when jacking up no damage is done to the car, and along with this a dual piston setup and even a rubber jacking mat as well. Excellent quality for the money and delivered quickly during the holiday season when everyone else was not delivering so quickly. If this is the kind of quality on such a simple and cost effective trolley jack, I cannot wait to get the rest of the range.
Excellent quality product, arrived next day, wish it would of come with a hose, your more than welcome to send me one if your feeling generous :) would definitely recommend to anyone, genuine good, quality product
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members