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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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After many hours of searching I was impressed by the reviews I had read of SGS. The 2-ton trolley jack and pair of stands are of excellent quality and great value. Hydraulics appear to be very sound and I look forward to many years of it holding up my MGB GT!
I ordered an item on black Friday, it arrived super quick, bubblewrapped to protect the box. I would order from this company again without hesitation
Black Friday savings, once again a pleasure to deal with SGS. Highly recommend you visit the site or call. Quality company, quality products, quality service everytime..
Have purchased a few boxes from them now and find the build quality excellent and alot of product for your money.
Will definitely be using them again.
Quickly delivered with great communication. I highly recommend. I hope and trust this will help someone with a potential purchase from SGD engineering.
Easily ordered through SGS website and well priced 50litre compressor on a black friday deal with quick free delivery and good communication in between, i did my homework before buying this item, although its a chinese built - it has very good review's, so i'm not expecting any problems...
Massive saving on Black Friday deal
Massive saving on Black Friday deal, was a bit concerned that the offer might not be genuine. But didn't have to worry ordered generator on Friday and it arrived Monday morning, complete with oil and fly lead. Battery was easy to connect and filling the oil no problem. It's a bit louder than I expected but not a problem. Have already tested my boat microwave works a treat. Thanks SGS excellent service.
I bought this sgs engineering generator as it used the honda engine, I immediately noticed how much brighter my lights on my boat were! Compaired to my last Chinese make. These are genuinely very highly recommended.
Exemplary service
From placing the order to receiving the items I your kept informed as to your order and when it's due to be delivered. I've ordered a few different items from SGS and on all occasions they have been excellent to deal with, I would happily recommend them to anyone that is looking at getting some great well made items at a very good price point
I've bought a total of 3 trolley-jacks from SGS. All have been good quality, at a good price, and delivered very quickly.
Have been buying various tools from SGS over the years now, a huge range of quality items at a very reasonable price, even if they were more expensive than other companies out there I would still buy from them as their customer service is fantastic. Just taken delivery (very quick from point of ordering) of a new Milwaukee combi and impact drill, case included as part of a promotion too! Thanks very much again to all at SGS!
Jigsaw arrived very quickly and was exactly as described. Works a treat. I will definitely use SGS again!
Recently purchased and installed a pair of struts for the boot lid of my Alfa 156. Excellent product (gas struts for car boot), useful video on SGS site, reasonable cost. Recommended.
Cheapest Car dollies that I could find on the web. Very fast delivery and quick response from customer services when I sent an email.
Quality products, fast delivery and best price. Thank you. I buy gas struts in my car and it fit and works good.
Yet again, delivery on time, excellent product, great quality, affordable prices. Can't fault SGS, every purchase I have made, I've been impressed with them.
As always fantastic service quick and efficient and an excellent product, would highly recommend this company
The tailgate gas struts for our Volvo C30 are my 3rd purchase from SGS. Good quality & next day delivery at a very fair price. My previous 2 purchases of a 10T hydraulic press and 3T HD trolley jack were equally as good. Top class support and back up as well
Bought a low profile jack which was delivered next day. Best price on the internet and without doubt the best
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members