ShoedazzleReviews 8,177

DO NOT DO IT GIRLS. Worst experience. Ordered shoes and my account was charged that same day. A month later no shoes. A month later however I did get an additional 39,99 charge. They apparently had been trying to contact me to verify my account. As if getting my money was not good enough. An to top things off by the time things were cleared out the shoes I had orded were no longer available. Two and a half months later and I am still waitting for a credit to my acccount. Every time I call it is a 30 minute waite before I can get an actual person on the line.

I am not reviewing the website, but the products I received. I went to a factory sale that shoe dazzle was having near my house and didn't end up buying any "shoedazzle" brand shoes. I did buy a pair of off name running shoes which I like and a shoe dazzle purse. It has been less than two months since I bought this purse and it's almost unusable. The first thing to break was the long strap it came with, luckily there were two ways to wear it so I was still able to use it. Then, every single buckle that attaches to the purse started getting little holes where it attaches. THEN, the black plastic that covers up the open edges started peeling off. And lastly, there is a huge hunk of the material GONE off the back. I would have to be putting this purse through HELL for it to look the way it does with only normal use! So disappointed because I really liked the way the purse looked. I felt bad I didn't find any shoes that I liked at the time but I'm probably better off. There were people coming out with bags full and I'd hate to see how they all look now!

It's a fraud. The $39.95 monthly charge is a big deal. But they hardly mention it if at all when you sign up. That should be bold on the home page, not hidden! Not to mention it took over two weeks to get the shoes. They were so small I couldn't get my foot in them. I returned them the day I got them on Dec. 13! It's now Jan. 17. Still no refund! Just called them and they said they thought I wanted store credit! I clearly stated I wanted a refund on the form. I even called them the same day to ensure I was getting refunded and not store credit! On top of that I cancelled my account the day I received the shoes. Why would I want store credit if I cancelled my account?! I asked if they were ever going to notify me of my store credit. They had no answer! Because it's a scam! They were going to keep my money and never contact me. Save yourself the trouble and avoid this site! Awful experience and I feel totally ripped off! I also want to mention that shoedazzle has removed my negative comments twice now on two separate sites. Both of those sites say nothing but "stellar" reviews for shoedazzle! Clearly shoedazzle has control over removing negative comments. I guess you have to when you're running a scam!

This is a terrible service. If there are real stylists behind this site they are not very good at their jobs. The shoes and bags are cheap-looking. When I got my first selection I thought I must have accidentally checked "Clubbing" somewhere as an interest because the shoes were so slutty. So I clicked the 'alternatives' button and completed another survey. The alternatives suggested were only marginally better - in some cases I think they were showing me the same shoes and bags. Unimpressed. I agree with those who say this website is a scam. Also, once you sign up the only way to cancel is by calling (this is a a big pet peeve of mine for online sites - if I can sign up online, I should be able to cancel online). I waited on hold for far too long to be able to cancel.

I have been a member for around 6 months. I have size 11 feet and find it very difficult to find my size shoes that look decent, and I don't want to spend a few hundred bucks everytime I want a new pair of shoes. I LOVE that I am able to select ANY shoe in my size. I have never had so many fahionable shoes that look great! It did take a while for me to familiarize myself with the quality of shoes, and sizing by looking at the styles online. You are able to zoom in on pics of product so you can tell how cheap/good the look which is great, some of the fabrics/materials are very cheap looking, but no different then the ones you see at cheap shoe stores at the mall. My first few purchases I had to return, until I established which type of shoes fit me best. Now its excellent! I love the product reviews which tell you how people like the fit/quality, etc. As long as you take your time ordering, and wait to read product reviews, you shouldn't have any problems with this site. I am very happy with my purchases to date. Returns are a pain in the a** and you have to pay to return, but that's why you should take your time making purchases and wait for reviews to be posted before you buy.

The shoes are not good quality. I can find a cute pair of Nine West or another reputable company on sale for the same price or less. A lot of the shoes just look gaudy to me. I also think it makes absolutely no sense to set it up as a subscription site. If people like your product so much, they will return and purchase from you. There is no need to automatically deduct $39.95 from their account. I think this a method to just prey on people who have a lot going on a forget to forego the month. It is a company set up by a Kardashian so of course the only goal would be to make money at the expense of having a conscionable company.

I just got my first purchase from shoedazzle... and YES, I know this is a monthly subscription site. The ordering process was really easy and simple and as far as the rules for the monthly subscription it was easy to understand. I did contact them about a charge on my card which the next day I received a response that it was just to make sure the card is valid. The rep told me this charge will go away and it did. So as far as what I can tell they have good customer service. Not to mention I got 20% off my first item. They also have a style points program where you are given points for you purchase for money off other orders. Like any other reward program it will take a few times to acquire enough to redeem it.

My shoes came in a timely manner like promised from the company. Packaging was great. They had the shipping box itself then the shoe box inside with the packing slip with the return policy etc on there. Also came with a pre-printed shipping sticker if you wanted to return your item. Opening up the cute shoe box they have a protective bag for your shoes (if you even like to store your shoes this way). I think this is a nice perk because you can use it for a handbag or other things. Each shoe was individually wrapped in plastic with the tissue paper around the bottom and top also a divider in the middle of the shoes so they are not scraping up against one another.

The price you are paying for the shoe matches the quality. I don't understand why people whine about quality of the shoe... where you expecting them to be Christian LouBoutins for 40 bucks? Some glue/flaws are noticeable if you are sticking it 2 inches away from your face. There was a weird smell with these shoes but I am guessing that is coming from the suede material. True to size though there was some digging in the back of my heels which I am not angry about because you will get that with a shoe once in awhile.

OVERALL THOUGHT:
It's a cool website I've been a member for awhile now and it's free of charge until you purchase something. For someone who can't dish out the money its like being able to have your own stylist where you can then go out on your own and buy a item that's alike. They also allow you to skip months as well if you don't like anything that particular month or opt out anytime you want.

Smh, this site is just OK.
Don't come here looking for exclusive shoes in a showroom customized just for you. You'll be disappointed if you do. BIG **FYI** Once you make a purchase, you become a "member" and they will charge you every month for a future purchase, unless you tell them not to by the 5th or so each month. If you want to cancel your "membership" you have to call... annoying.
However, the shoes are actually pretty good for $40. I've never had a problem with shipping or had to return anything so i can't speak about customer service.
I've ordered several pairs of shoes, a handbag and a travel bag. Everything was good quality and very stylish. People will compliment you.

Not a fan of this site at all. They did not state anywhere that they would be charging my account a "monthly membership fee" of $39.95 after I ordered my first pair of shoes. It's amazing the way they draw you in with all these promises. So I ordered some shoes at 9pm, and once I got the email that they signed me up to have a monthly fee billed, I sent an email asking them to cancel my order and cancel my account. I didn't get anything back so I called in this morning. The representative named Joann said that the shoes were "too far in the process" for her to cancel which is complete bull$#*!, they were not even shipped out yet! She told me this. She said that I could easily return the shoes once I received them WITH a $5.95 restocking fee. On top of this, if the item is sold out by the time I receive it, they won't take it back or be able to give me a refund! She said the only time they can cancel an order is 15 - 20 minutes after it has been placed. So if someone places an order at 9 or 10 at night or any other time they close, there is zero way they are able to cancel the order? Joann said yes, this is the case and she "apologizes for any inconvenience." I knew a site like this was too good to be true and they just hassle and sneak around their customers with hidden fees. I see a BBB case coming already.

I didn't like having to provide my payment information and have to sign up for a monthly delivery before even seeing the merchandise. The 3 pairs of shoes I received were VERY low quality, in my opinion worth maybe only $10-12. I kept one pair to give it a chance, exchanged the second, and canceled my membership because you only get a credit for another pair of shoes on returns, and their shoes are junk. Plus, you have to call in to cancel during business hours (inconvenient!) but to be fair it was really easy to quit once I called in.

I just had my first ever shoedazzle.com experience. Of course I did my research FIRST, read the reviews on here, and other sites alike... found out the pros and cons, and after a month or so of that decided to join the Shoe club!

My first experience was a great one! I picked my shoes, they shipped within 24 hours, it took about 10 days to get to me in Canada, but The shipping cost on the parcel said it was 28$ to ship it to me, and I only paid 9$ so I'm even more thrilled on that

The packaging of my new shoes were awesome! This will make storing all my shoes so much easier and more organized, I love the pink shoedazzle box, the dust bag for my shoes (though I believe you should have two dust bags, 1 per shoe... but zero complaints, true to size, though not chanel quality, I'm thrilled with my shoes, and I can't wait for next months collection!

ShoeDazzle.com is a decent site. The Customer Service team is phenomenal. The shoes come from designers for Shoe Dazzle and other brands like Chinese Laundry and Micheal Antonio. I love both of those brands so being able to purchase them for $39.95 is great. I have not purchased any jewelry or purses, I won't spend almost $40.00 CAN on junk jewelry but that is just IMO.
I will say that if you are going to be buying shoes do your own research on the sizing. Read the individual reviews of all shoes because according to their marketing team every shoe is true to size, which I have not found to be correct. Also if you are purchasing in Canada, you won't want to return them because the cost of shipping makes the shoes far more expensive than they are worth.

When I found out that I can by a pair of shoes for only 39.95$, I was over the moon excited. I an a shoe-aholic, and couldnt wait to sign up. I'll admit the shoes are cute. I ordered a pair of shoes. As we speak still waiting, it's been almost 3wks now. When looking at my purchase statement I noticed that I was bring charged 40.95 not 39.95 and being a first time buyer they took off 7.00. So, next tine if I choose to buy I will be charged full price so it will come out to more. False advertisement! Also, they are supposed to give yiuba tracking #, I never got one, so I called, basically because I live in Canada it take almost a month and we do get charged shipping and handling! I am pretty disappointed. These shoes better meet my standards, whenever I get them. I don't reccomend this to anyone living outside the states. I'd rather go shoe shopping then look online.

This is the biggest scam yet, it is not about selling you the 5 imported sweat shoppe items, but charging your card 39.99 a month for nothing
Really Kim Kadashian is such a predator, and looks like a repetile. She dicided to do this instead of selling phone cards and bank cards. She needs your money for all her high end clothes and plastic surgery,,, I guess whom ever buys from shoedazzle will pay for her plastic wedding, all sales on final,, DO NOT BUY FROM SHOEDAZZLE IT IS GARBAGE