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The overall reputation of the company is mixed, with users appreciating Skype's utility for staying connected through video and instant messaging, particularly in personal and business contexts. However, significant concerns arise regarding technical reliability, customer support, and billing practices. Many users report frustrations with software bugs, account access issues, and unresponsive customer service, which detracts from their experience. The sentiment indicates a growing dissatisfaction with the company's handling of problems and a perception of dishonesty in billing, leading some users to seek alternatives. Overall, while Skype remains a popular communication tool, its service quality and support require substantial improvement.
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Really great site, quality is usually good. However video calls are not as good as on facetime. I will continue to use.
With the advancement of technology it is now possible to communicate with people across the world over the internet in an efficient and reliable manner. Gone are those days when we had to worry about the call bills rising per minute during an international call.
Thank you for inventing skype. The skype and social networks helped me finding relatives which I hadn't seen before in my life. And most of all it's free :)
I bought a Skype number. Sometimes it does not work. That's why I did not continue using it. I had a contract for 3 months, but after that they automatically charged me for another 3 months. They will charge you automatically until you go to their website, and terminate your contract.
I love Skype, it's the best thing that ever happened to Internet! Only too bad the design keeps changing.
Hard not to like it. Good quality, everyone has it. I wish it had a community chat though.
Love skype. Useful for making calls, communicating with friends & sending SMS!
Don't even hesitate to use Skype. One of the most reliable for video chatting and free long distance, who doesn't love that. I've enjoyed their service immensely.
When you're in a long distance relationship- it's an essential. Thanks to Skype, my boyfriend and I can do everything from cook together to playing online scrabble. It's been a godsend while he's been three hours away!
Video quality is relatively poor- but it honestly doesn't bother me.
Very convenient internet program that can make calls for free. A lot of review here and in reviewsofwebsites.com tells good and positive things about skype. Its very helpful to those people who have families abroad, they can connect using skype voice calls or video calls.
I have a bunch of friends in australia and new zealand that i keep in touch with voice-wise via skype. It saves a ton of loney and is pretty reliable. I wish the pay plans were simply freee but i cant reaalllly expect that. My only real complaint is that the signal goes out once in a while.
I wish I could give a higher rating, but I feel after every release, Skype is getting worse and worse. Granted I use it, and it's great for what I need, but when you start bloating it with ads everywhere, and limiting GUI options and the interface, it becomes very frustrating. The PC version is ok, but the OSX version is horrid. Skype 2.0 was the golden version. Once they went 5.0, it started getting bad.
Great site, we couldn't do this ten years ago!
I remember a story a friend of mine once told me - he attended a semiar on web developement and the company wanted investment do develope new websites.
He came away from that and said to me 'talking over computers, that will never take off!'
How little he knew!
I sometimes have serious lag when I talk to my friends in Malaysia.
As for the video option, can't really say anything, since I don't even own a webcam.
I love skype! Great call clarity (important for raiding) and easy to use!
Skype the software = AWESOME skype the website = bad
I really like skype since microsoft bought it. I like that you can play games now!
Skype is a great instant messenger to keep in contact with friends. It has better video quality then other instant messengers, e.g. Yahoo and MSN. The problem with Skype however is that in recent times it keeps going down and can be down for up to hours.
Skype is great, but sometimes it becomes a pain. The reason is I bought a single country subscription for one month, but the available minutes I consumed in like 10 days, so I wanted to renew the same package by paying its monthly fee even in just 10 days, they didn't allow me to. All they said is buy our upgraded package of minutes right now, but you can't renew the old one until one month is completed, nor you can add minutes to it nor you can upgrade. Skype's video calls are good, but if your internet connection bugs a very minor or little bit, the call will start disturbance, while at the same connection with minor slow I used Google voice and it works great.