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Solar Panel Store Reviews Summary
The Solar Panel Store generally enjoys a positive reputation, with customers highlighting exceptional customer service, knowledgeable staff, and prompt assistance throughout the purchasing process. Many reviews commend the company's responsiveness and willingness to help, even with complex inquiries. However, concerns arise regarding shipping delays and issues with order accuracy, particularly when items are sent to incorrect addresses. While the majority of customers appreciate the product quality and competitive pricing, there are calls for improved shipping notifications and faster delivery times. Overall, the company demonstrates a strong commitment to customer satisfaction but has room for enhancement in logistics.
This summary is generated by AI, based on text from customer reviews
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Not a lot of information for a first time solar user.
Quality products, quick shipping.
The guys at the store were great and helpful. Thanks for the help.
Outstanding customer service and prompt delivery. Very pleased and will be a repeat customer.
I wish the shipping came with an estimate.
Web order process easy to use. Received in a timely manner. Would do business with this comoany again.
A+
Easy, efficient, great online buying experience. Keep up the good service and follow up.
Had exactly what I needed. Delivery time could have been a day sooner but I think that was on UPS. Decent pricing also...
Good job
Took to long to answer call rep was very helpful upgraded twice on products because of none in stock, would like to assume this wasn't just to sell more expensive item
Did a good job with the order
Good overall. Should not advertise panels that you do not have.
Tom in custom service was excellent at providing information. Dan Baldwin was professional, responded and followed up on the order. Package arrived super fast.
Tom was very friendly and helpful.Answered all of my questions thoroughly.Thank you Tom
Dan has been very helpful
They had what I needed and it shipped in a timely manner
I never recieved a confirmation email regarding my purchase. I never recieved any shipping information regarding my purchase and I never recieved an invoice or receipt for my purchase
Fast and clean process.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members