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SpinLife Reviews Summary
SpinLife has a rating of 3.2 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpinLife most frequently mention good experience and great job. SpinLife ranks 3rd among Wheelchairs sites.
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I believe purchased batteries and charger for a scooter for a friend so they would able to get around.
Needs for client were easily identifiable with your website. Options were clear to customize. And placing an order was simple
Thank you
Hi Marie. Hank you so much for leaving us a stellar review!
Good clear site. Easy search. Previously purchased and delivery was as promised. Excellent quality
Hello CW. We appreciate the kind words and are glad we could provide you with a positive experience!
Your website was excellent to research and find the product I was looking for.
Hi David. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
I've been looking for a particular scooter on used sites, and an ad popped up offering a brand new one at a great price, so I jumped on it. Ordering online was simple and easy. My only minor complaint is that there is no option to include specific delivery instructions, like for them to deliver near the garage. If I don't catch them and tell them not to leave it by the front door, I'm going to have to call someone to help me move it.
Hello Janice. Thank you for your purchase and we hope you will enjoy your new scooter. Your feedback is highly appreciated.
I found it very difficult to navigate the website. Can you please email me at *******@aol.com to find out when the transport will be delivered. Thank you for your cooperation in this matter.
Hello Robert,
Your order is out for delivery today. We would like to know more about you experience. Please contact us at your convenience
Hi Paul. We are thrilled to learn that you had a positive experience with us!
Found what I wanted quickly and placed my order. Price/delivery is the same no matter where you buy a ROHO cushion but I got a promo code from my Numotion sales rep so I saved a few bucks. Easy peasy.
Hi Michael,
We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
I was serviced by Daryl on my order for a new power wheelchair lift. I explained to Daryl my goal in placing a power lift on the back of a new EV truck. Daryl asked me all the right questions and then began contacting the company for the correct ordering answers. Within a day he emailed me a quote with all of the requested parts and at a great price. Daryl and Spin life are awesome.
Hi Woody, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Hello Roy, thank you for taking the time to let us know that the Roho cushion that you ordered with us is working out for you. We hope we can assist you with your future mobility needs.
I needed a wheelchair as my Medicare WC's weight is about 50 lbs—uneasy for an 81-year-old female wanting to continue her independence. I received a catalog from Spin Life and was able to get fast track securing a lightweight WC. It took about about 30 minutes to choose a chair and options. My kind of fast forward service; and to think I waited months…. For those that need help, they offer it; for me, the catalog and website were sufficient for my needs. I recommend their website for all your mobility needs.
Thank you for your recent purchase. We appreciate that you let us know about your ordering experience and that we are easy to do business with.
Completed order in less than 2 minutes easiest I ever ordered from.
Dear Michael, We are happy to hear you enjoyed your experience and that we are easy to do business with. Thank you.
I'm 80 and not computer literate. Daryl tried to be patient but I was pushing his patience I apologized
After completing the transaction I remembered seeing a save6 code at the top He never mentioned if
Applied to my purchase If it does can someone please let me know
Hello Judith, Please contact our customer service department at 800-850-0335 as we would be happy to assist you
Very helpful with my purchase looking forward to using the scooter
Hello Donnalda,
We are delighted that you had a great experience with us. We're especially pleased to hear that we were helpful, making the process easy for you. It's wonderful to know that our staff's expertise is appreciated. Thank you for taking the time to rate us and share your positive feedback!
Stay Away! They expect you to repair your own equipment when problems arise. They send the part and you have to replace it. Not easy to do for my 90 year old mother. Wanted to charge me $250.00 to diagnose the issue and I still have to replace the part myself! Lift chairs that don't lift and they refuse to repair. Buy local and STAY AWAY from Spin Life.
Hello Paul,
We are sorry to hear that your mother's lift chair is not working. A review of your order shows that a service contract was not include at the time of purchase. We will be reaching out to you to discuss how we can further assist.
The site was easy to navigate and the information was clear and easy to understand. I will update my review after delivery.
Dear Ann,
Thank you for you purchase and your 5 Star review. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
I needed help with the purchase of a battery for my wheelchair and contacted the Customer Service Department via email. Their response was instant! No wait time. They answered all my questions. I am a very happy customer. There are not very many companies who truly care about their customers. Thank you for this unforgettable experience.
Dear Monika,
We are pleased to hear that the associate you worked with at SpinLife was very helpful. It is our hope that you will consider SpinLife for any of your future mobility needs. We appreciate that you took the time to give us a 5-Star rating.
Sincerely,
SpinLife Customer Service
Very important 🤔 i need the scooter I am thankful I was in a car 🚗 🚨 accident it was not my fault I need to get back to walking
Dear Debora,
Thank you for your purchase and your 5 Star rating.
Sincerely,
SpinLife Customer Service
As a new customer, placing a first time order was easy... as it should be! Thank you.
Dear Marlene,
Thank you for taking the time to let us know how much you enjoyed your buying experience. We appreciate your 5 Star rating. We look forward to assisting you with your future mobility needs.
Sincerely,
SpinLife Customer Service
Why do people think that they needs commends about everything
Dear William,
We appreciate that you took the time to give us a 4-Star rating.
Sincerely,
SpinLife Customer Service
From the business
Mobility scooters, lift chairs, wheelchair ramps, electric wheelchairs. SpinLife sells more wheelchairs than any other internet dealer in the US. Pride, Invacare, Quickie, Harmar brands.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lonnie. Thank you for the 5 Star review!