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SpinLife Reviews Summary
SpinLife has a rating of 3.2 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpinLife most frequently mention good experience and great job. SpinLife ranks 3rd among Wheelchairs sites.
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It was very easy to order and I trust spin life products
Dear Kathleen,
We are happy to hear you enjoyed your buying experience and that we are easy to do business with. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
This is my first purchase of a mobility scooter so I called Spinlife customer service. The rep that took my call was extremely patient and was able to answer all my questions making my decision process so easy. The follow-up email confirmation of our call along with the quote was all included in the email making it so easy to just click on the order button. My representative was professional and made this experience and purchase effortlessly.
Dear Cheryl,
We are pleased to hear that the associate you worked with at SpinLife was very helpful. We hope you are satisfied with your new scooter and we look forward to serving you in the future. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
Good service knowledgeable person very friend as always
Dear Patricia,
We are happy to hear you enjoyed your buying experience and that we are easy to do business with. We look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
I had to contact customer service when I encountered a problem ordering online. The representative was extremely helpful and efficient. I was able to quickly complete my order.
Dear JM,
We are happy to hear how pleased you were with the service provided to you. Thank you for your 5 Star rating!
Sincerely,
SpinLife Customer Service
Have been very pleased with past purchases.
I recommend this reliable company.
Dear Donald,
Thank you so much for your recommendation. You are a valued customer and we appreciate your business.
Sincerely,
SpinLife Customer Service
This is my second purchase from Spin Life and they have an easy website to use and help you, totally recommend them for your needs
Dear John,
We are happy to hear you enjoyed your buying experience and that we are easy to do business with. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
It was somewhat easy to order and apply for credit. Only problem I had was when went back to cart after applying for care card credit, it had erased my order.
Dear Suzanne,
We thank you for your purchase and sorry to hear you had a problem at check out. We would like to find out more. Please contact us at your earliest convenience.
Sincerely,
SpinLife Customer Service
When I bought the lift chair I paid with a credit card and was billed immediately. It literally took months to deliver, and only after I stared calling weekly. That chair failed and is being replaced under warrantee. Well it's taking months to get it replaced. I am now starting to call weekly.
Dear Kenneth,
We are sorry to hear that you experienced issues with your lift chair. The lift chair that you initially ordered is a custom built chair, not one that is stocked which is the reason it took longer to ship. Good news is that the production of your replacement chair was expedited and is being delivered to your delivery agent.
You are a valued customer and we appreciate your business.
Sincerely,
SpinLife Customer Service
Awesome business, very helpful, good prices. I love the different choices and colours of the three wheeled scooters
Dear Dawnette,
We are happy to hear you enjoyed your buying experience and that we are easy to do business with. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
The sales lady worked very hard to find a scooter in my price range with all the specs that I needed.
Dear Penny,
We are pleased to hear that you had a very good ordering experience. We thank you for your purchase and your 5 Star review. We look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
I told Jamie what I needed, and she gave me 3 reasonable options. I picked the best that suits my needs and am looking forward to enjoying my back yard again!
Dear Don,
We are pleased to hear that the associate you worked with at SpinLife was very helpful. We hope you are satisfied with your purchase and we look forward to serving you in the future. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
Easy to order and I really like this brand of scooters!
Dear Aliyya,
Thank you for being a long-time valued customer of SpinLife. We appreciate your business and your four Star review!
Sincerely,
SpinLife Customer Service
Everything I would scroll to check out items to add or delete it would go back to where I would have to pull it down to do something
Dear Beth,
We take customer satisfaction very seriously and would like to understand better what you experienced. Please contact us your convenience at 800-850-0335 so that we can discuss and assist you.
Thank you,
SpinLife Customer Service
Leandra Valdes fue excellente en la conversacion con la explicacion y muy amable
Dear Sandra,
We are pleased to hear that the associate you worked with at SpinLife was very helpful. We appreciate that you took the time to give us a 5-Star rating.
Sincerely,
SpinLife Customer Service
Phil was helpful in finding the best fit for my TiLite wheelchair. He was patient and explained the pros and cons of what I wanted and never made me feel rushed or like I was wasting his time. I haven't received the product yet due to just ordering it but I am hoping it works as well as I expect it will.
Dear Kaith,
Thank you for your recent purchase. We appreciate that you let us know about your ordering experience and how pleased you were with working with Phil. He like all of our associates are caring and knowledgeable individuals who make customer satisfaction a priority. It is our hope that you will consider SpinLife for any of your future mobility needs. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
Ordered scooter on 6-5-24 with white glove service. Found out there was 380 miles difference and several weeks wait. Disputing prior order and placed new order as a direct. I'll take my chances.
Dear Jonathan,
We sincerely apologize for the length of time it is taking to complete your white glove delivery. Unfortunately we only have one delivery technician that can make deliveries to your area. We are arranging to have your scooter forwarded to you from the delivery agent and you will be refunded your white glove delivery fee. You are a valued customer and we appreciate your business. It is our hope that we can assist you with your future mobility needs.
Sincerely,
SpinLife Customer Service
Beth completed an outstanding purchase opportunity for me with the research of competitive matching products and financing availability. Great job.
Dear Horacce,
Thank you for your recent purchase. We appreciate that you let us know about your buying experience and how pleased you were with working with Beth. She like all of our associates are caring and knowledgeable individuals who make customer satisfaction a priority. It is our hope that you will consider SpinLife for any of your future mobility needs. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
Dear Jill,
We appreciate that you took the time to give us a 5-Star rating. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
The ordering/financing/purchase process could not have been easier. I think my freedom has been restored. Thank you Spinlife
Dear Jim,
We are pleased to hear that you had a very good buying experience. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
From the business
Mobility scooters, lift chairs, wheelchair ramps, electric wheelchairs. SpinLife sells more wheelchairs than any other internet dealer in the US. Pride, Invacare, Quickie, Harmar brands.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kathy,
We are happy to hear you enjoyed your buying experience and that we are easy to do business with. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service