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Stately Reviews Summary
Stately has a rating of 2.9 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stately most frequently mention style profile, credit card and last box. Stately ranks 21st among Men's Clothing sites.
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The box was delivered when I was on a business trip to Milwaukee. I got back reviewed the clothes which most I liked. I wanted to return some shoes that had cosmetic issues and not my style and a belt that did not fit. I find out I cannot return them. I looked at them over the weekend and made my selection upon my return yet the clock started ticking five days before I could look at them!
Not good service
The clothes are nice and, surprisingly, fit better than I expected. Better than when I shop for myself. I have submitted changes to my original styles and sizes and the next box reflected those changes immediately. Great service and great value thus far.
We love hearing that the fit and service have exceeded your expectations! Thanks for your kind words.
I am pretty busy, and grateful that I can get a box shipped to my house, verify everything fits, and exchange anything that doesn't work. I've had really good luck and choices are in line with my fit and fashion. Happy customer here.
We’re so happy to hear the service has fit seamlessly into your schedule—and your closet! Thanks for your continued support.
For the most part, I enjoyed the experience. All items are of quality and for the most part, fit my style. The one sticking point is value... as in, is it worth it?
This is a question I would answer, "Yes it is", but the margin, IMO, for me, was slim. Slim enough that I will take a break for now.
We appreciate your thoughtful review and are glad you’ve had a mostly positive experience. We’ll continue refining your selections to ensure they feel worth it. Thanks for giving us a try!
At this time no complaints, happy with everything i got, just one item not my type but in in the process of getting fix
Happy to hear things are going well overall—and glad the fix is already underway for that one item. Thanks for being part of Stately!
The quality seems alright, but the style isn't really what I go for.
Thanks for the honest input. We’ll revisit your style preferences and adjust your profile to better reflect what you’re truly looking for.
Great box to start but then they started to feel lackluster with same brands and smaller quantities of items.
We appreciate the feedback and hear you on the repetition. We’ll work with your stylist to introduce more variety and freshen up future selections.
I love the service. I just wish I could review the products after I receive them. I have not been able to the last 2 boxes and nobody seems to know why
Thanks for the heads-up! We'll look into why your product review option isn’t working. You receive an email after your order is delivered to rate the items but we will be sure to look into this!
I struggle to get any specific help or resolutions to issues. And there's always issues.
We’re really sorry you've run into ongoing issues without clear resolution. We’ll escalate this and have someone follow up directly to make sure your concerns are addressed properly.
I posted some pictures of the type of clothing i like but not once have I received what I actually like.
Thanks for sharing that feedback. We're sorry the style inspiration hasn’t been reflected. We’ll revisit your preferences and visuals to help align your future boxes more closely with your taste.
The product variations are great, and the utilization of items for outfit creation is flexible.
Love hearing that the variety and outfit flexibility are working for you! Thanks for the great review.
A stylist, or AI Bot reached out to me before my last shipment. I said great timing; I wanted bright colors vs dark. I was assured I would get bright colors in the shipment. It was the complete opposite.
We completely understand how disappointing that must’ve been, especially after making a specific request. We're reviewing your profile again to ensure future boxes reflect your color preferences more accurately. Thanks for flagging this.
Great experience, user friendly, the styles and the fittings are perfect
So glad to hear everything—from style to fit—has been spot on! We appreciate you being part of the Stately community.
Too many of the items in the box were not ones I would wear. Especially the more expensive items.
Thanks for your honest feedback. We're sorry the selections missed the mark — especially with the higher-priced items. We’ll review your style profile and ensure future boxes better reflect your preferences and budget.
While i have been very impressed with the ease of receiving the box and returning items and even fairly impressed with the variety of items received. I have been very dissatisfied with the actual items received and how to communicate to the stylist what i am looking for. I have received numerous colors and styles that are not my preference. For example i have received many black and dark grays and requested not to have them.
We appreciate the honest feedback and are sorry your preferences haven’t been reflected. We’ll review your style notes and make sure your profile avoids darker colors and better aligns with your preferences in future boxes.
I received the same pants as I did in previous order. Does the stylist review what has already been sent? I updated my examples pictures to receive clothing that is more aligned to the hot humid climate of Houston texas. I have received several long sleeves which are great for a few, now requesting for short sleeves and possibly nice dress shorts but did not receive this time. Please advise how I can return two shirts and the pants I already have. Thank you.
Thanks for flagging this! We’ll make sure your climate and previous items are better reviewed moving forward. We’ll also reach out with return instructions to get that sorted.
I cannot figure out how to get the right size. I need someone to call me at *******806.
We’d be happy to help! We’ll have a team member give you a call shortly to make sure your sizing is updated and accurate moving forward.
The first box is great and arrives in a timely manner. But then the shipments get later & later. Staley always bills on time but the box delivery is always getting pushed back by a week or two, not days
Thanks for the feedback — we’re happy your first box was a hit! We understand delays are frustrating and we’ll follow up to help improve consistency with future deliveries.
So glad you’re enjoying the quality and style! We appreciate you being part of the Stately family.
I received similar items items that don't fit items I would never wear. I've done the clothing match and it just doesn't seem that I'm getting what I'm looking for. And I've received clothing that are not up to my expectations as far as quality.
We’re sorry your boxes haven’t aligned with your preferences — that’s not what we aim for. We’ll take another look at your profile and update it to better reflect your style and quality expectations.
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time ...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re sorry to hear about the timing issue with your return and we are happy to make an exception to have you exchange items. We’ll follow up to see how we can make this right and process your exchange!