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StemudermReviews 95

3.5

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Stemuderm Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the effectiveness of its skincare products and the positive impact on their skin. Many appreciate the quality and variety offered, along with the prompt processing and delivery of orders. However, significant concerns arise regarding customer service, particularly in communication and support, with reports of unresponsive service and issues with product packaging, such as faulty dispensers. This duality suggests a need for improvement in customer support mechanisms while maintaining product quality to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1
value
2
shipping
1
returns
1
quality
2

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Montana
1 review
0 helpful votes
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Outstanding
October 21, 2019

Very good moisturizer for my skin. I am 65 and live in Montana wher eit is very cold and dry in winters average -25 or more daytime more after dark in winters. This moisturizer has helped to moisturize and lessen dryness and wrinkles on face and neck

Date of experience: October 21, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Debra,

Thank you for your wholesome review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

California
1 review
6 helpful votes
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Bought the product. Never received anything. Company won't refund my money. Will never do business with them again.

Stemuderm attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2019
California
1 review
0 helpful votes
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Stemuderm Anti-wrinkle Treatment
October 21, 2019

Stemuderm antiwrinkle treatment is an excellent product. It actually does what it says. Lifts brown spots and makes skin soft and lines much less noticeable.

Date of experience: October 21, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Vance,

Thank you for your wholesome review and patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

New York
2 reviews
1 helpful vote
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Happy wife... happy life!
October 21, 2019

I bought this product for my wife... at her urging and she absolutely loves it... especially after her showers.

Date of experience: October 21, 2019
Kentucky
1 review
0 helpful votes
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A wonderful product
October 21, 2019

I have used this product for a year now and love the way it feels and the effect it has on my skin. Has smoothed the fine wrinkles out around my eyes and mouth.

Date of experience: October 21, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Dorothy,

Thank you for your patronage and for taking the time to submit this review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Nevada
2 reviews
0 helpful votes
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Super
October 21, 2019

I have been using this product for at least 4 years now and will not give it up... I usually order two at a time so I will not run out...

Date of experience: October 21, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Martha,

Thank you for your loyalty and wholesome review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

New Zealand
1 review
1 helpful vote
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I think the products itself is pleasant however I won't purchase again as the pump on the second bottle failed. I cracked the top off and saw it was a tube inside a very thick plastic outer tube. I think I was paying for a lot of pretty packaging.

Date of experience: October 21, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Karen,

Thank you for your practical opinion.

If we are able to implement any changes, it will come because of the types of constructive comments that you provided.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Louisiana
1 review
3 helpful votes
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Do not work on my skin
October 24, 2019

I'm sorry but it did absolutely nothing for my skin. I am 63 years old with very dry skin. I have applied it several times and it had not worked at all.

Date of experience: October 21, 2019
California
2 reviews
0 helpful votes
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The Best Product!
October 21, 2019

I have been using Stemuderm/Solvedurm products for a couple years and I can honestly say it is the best product on the market.

Date of experience: October 21, 2019
Washington
1 review
1 helpful vote
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Quality
October 21, 2019

Keeps me looking young and feeling better, I like the way I look.

Date of experience: October 21, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Joseph,

Thank you for your brief review and continued patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Florida
2 reviews
0 helpful votes
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Perfect results
October 21, 2019

Quick and easy--delivery immediate--what else could you ask for?

Date of experience: October 21, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Karen,

Thank you for your patronage and for taking the time to submit this review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

New York
1 review
10 helpful votes
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It doesnt work. There was no reduction in any lines on my face. It was advertised as being backed by scientific data. I have a PhD in science, and I doubt that a legitimate study would back the company's claims about this product. I would not recommend this product.

Date of experience: October 21, 2019
Georgia
2 reviews
0 helpful votes
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Like the products so probably will stay with them but would like a discount of 25% since I've been ordering from you for so long. Pricey

Date of experience: October 21, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Nancy,

Thank you for taking the time to submit this review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

California
1 review
3 helpful votes
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Seemed ok
October 24, 2019

Used it for about a month. I did like the consistency and the dispenser. Didn't notice a big change though maybe you have to use it a few months to see results

Date of experience: October 21, 2019
Washington
2 reviews
0 helpful votes
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Anti wrinkle
October 20, 2019

Very nice texture and minimizes the wrinkles I use both day and night and have seen good results. Goes on very well under makeup. I do use this with other products

Date of experience: October 20, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Virginia,

Thank you for your brief review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Minnesota
1 review
0 helpful votes
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Solvuderm
October 20, 2019

Great product for the tiny wrinkles around my eyes.

Date of experience: October 20, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Kori,

Thank you for your honest review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Ohio
1 review
0 helpful votes
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I like this product a lot
October 20, 2019

I was able to see a positive difference in my skin texture in very little time. The only problem is that I thought I was ordering something to handle bags and wrinkles around the delicate eye area.

Date of experience: October 20, 2019
Maria G. — Stemuderm Rep
over a year old

Thank you for your Stemuderm review, Bern! We are glad that you like it.

We apologize that you were not able to get the eye product you wanted on your first order. We feel that you wanted to order Eyevage (Anti-Aging Eye Rejuvenation Treatment), here is the link to the Eyevage page - https://www.solvaderm.com/eyevage.html

Should you need further assistance, please call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Nebraska
1 review
1 helpful vote
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Winford moore
October 19, 2019

Seems to work good the price is a little high but if works I ll pay

Date of experience: October 19, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Winford,

Thank you for your short review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

South Carolina
1 review
1 helpful vote
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Ok experience but not excellent. Just received order so just now trying it out. Dates on when purchased are incorrect so that in & of itself turned me off somewhat from this company.

Date of experience: October 19, 2019
Maria G. — Stemuderm Rep
over a year old

We apologize for this inconvenience, Janie! You are correct! Your recent order was on October 13,2019.

We will have it corrected. Again, our apologies.

Sincerely,
IHealth Fulfillment

New York
1 review
13 helpful votes
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Dissapointed
October 22, 2019

Hasn't made a difference after extended use. Please give me info
On steps to return the unused portion to you.
Thank youl

Date of experience: October 19, 2019