website thubmnail of Stemuderm

StemudermReviews 95

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Stemuderm?
grey star
grey star
grey star
grey star
grey star

Stemuderm Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the effectiveness of its skincare products and the positive impact on their skin. Many appreciate the quality and variety offered, along with the prompt processing and delivery of orders. However, significant concerns arise regarding customer service, particularly in communication and support, with reports of unresponsive service and issues with product packaging, such as faulty dispensers. This duality suggests a need for improvement in customer support mechanisms while maintaining product quality to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1
value
2
shipping
1
returns
1
quality
2

We monitor reviews for authenticity

Michigan
1 review
1 helpful vote
Follow evelyn Z.
Unfollow evelyn Z.
Share Review
Report Review

Average product
October 22, 2019

I was disappointed in the product after using it for 2 weeks as directed. I still have some of the product left. But I did really like the solvaderm lip defense. Great product!

Date of experience: October 19, 2019
Nevada
2 reviews
0 helpful votes
Follow Barbara N.
Unfollow Barbara N.
Share Review
Report Review

Products really work!
October 19, 2019

Love these products! I'm really seeing a difference in my skin using the ACE-Ferulic and the Exalgene!

Date of experience: October 19, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Barbara,

Thank you for your wholesome review and continued patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

GB
1 review
0 helpful votes
Follow loreto C.
Unfollow loreto C.
Share Review
Report Review

Very sayisfied with the service
October 19, 2019

Very professional, excellent service.
Would recommend to a friend happily
They remind me promptly annually regarding y Mot an service for my car, car collection an delivery back, clean and polished.

Date of experience: October 19, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Loreto,

Thank you for your review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Virginia
2 reviews
0 helpful votes
Follow shirley I.
Unfollow shirley I.
Share Review
Report Review

Big improvements to my skin!
October 18, 2019

I love this product. I have seen advanced improvement to my skins texture and tone. Some of my major wrinkles have been minimized. I think I look eight to nine years younger, which is very pleasing.

Date of experience: October 18, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Shirley,

Thank you for your honest review and continued patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Massachusetts
1 review
6 helpful votes
Follow Judy G.
Unfollow Judy G.
Share Review
Report Review

Not Happy
October 21, 2019

I don't care for the product at all. It makes my face feel dirty. Is there any way I can return it and get a refund?

Date of experience: October 18, 2019
New Jersey
2 reviews
2 helpful votes
Follow gary R.
Unfollow gary R.
Share Review
Report Review

Spam
October 21, 2019

Terrible, spam, cost to much for nothing... A big waste of time...,. Nothing else to do with it. What else is there to do

Date of experience: October 18, 2019
Maryland
4 reviews
13 helpful votes
Follow rosemarie K.
Unfollow rosemarie K.
Share Review
Report Review

Very little for a lot of money
October 21, 2019

When I received my order, I thought it very light for its bottle size. I have not had it long and it takes several pumps to get the product out. I have the feeling I received a return bottle which was used. Your product is frosted plastic (designed not to see how much is the bottle) and the bottle is designed not to open to look inside.

I do like what LITTLE product I received

Date of experience: October 18, 2019
Colorado
1 review
0 helpful votes
Follow elizabeth X.
Unfollow elizabeth X.
Share Review
Report Review

It really lifts and firms my face. Leave it so smooth. From the first time you use it you will see the difference

Date of experience: October 18, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Elizabeth,

Thank you for your wholesome review and continued patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Indiana
1 review
1 helpful vote
Follow julie W.
Unfollow julie W.
Share Review
Report Review

Not worth the money
October 21, 2019

I did not see any improvement. I won't be buying it again. It might work for others, but it didn't for me. Because of the high price, I thought it would work better than it did.

Date of experience: October 18, 2019
Illinois
3 reviews
1 helpful vote
Follow julie E.
Unfollow julie E.
Share Review
Report Review

Great moisturizer
October 21, 2019

I have used this according to pkg directions since purchased, but there is no visible difference. As a moisturizer it is efficient and greaseless, but that is about it. Disappointed in the claim it makes that it was supposed to provide. Will not be re-ordering.

Date of experience: October 18, 2019
Virginia
2 reviews
0 helpful votes
Follow rosalie G.
Unfollow rosalie G.
Share Review
Report Review

Excellent results
October 18, 2019

My sister and I started using this product at the same time and both had results in about 6 weeks using it morning and evening! She tans a lot and still saw results.

Date of experience: October 18, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Rosalie,

Thank you for your loyalty and brief review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

New Jersey
1 review
0 helpful votes
Follow judith J.
Unfollow judith J.
Share Review
Report Review

I've recommended this product to my friends. At the "senior" age, we like to look as beautiful as possible!

Date of experience: October 18, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Judith,

Thank you for your honest review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Washington
3 reviews
0 helpful votes
Follow bonnie W.
Unfollow bonnie W.
Share Review
Report Review

Makes your skin feel like silk
October 18, 2019

I love this product! It absorbs so well and makes your skin feel velvety. It is not greasy, and the pump container let's the product come out in small amounts so as not too get too much at once.

Date of experience: October 18, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Bonnie,

Thank you for your honest feedback.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Spain
1 review
2 helpful votes
Follow elena K.
Unfollow elena K.
Share Review
Report Review

Excellent product!
October 18, 2019

I have sensitive skin, but this product is very neutral and soothing. I use it in combination with other products like stemnucell, ace-ferulic and night wrinkle cream suvoderm.
Love them!
I recommend them to my friends.
My mom is 70 and has great visible results: her skin has got more plump and firm. She looks easily 10 years younger.

Date of experience: October 18, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Elena,

Thank you for the excellent review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

New Mexico
1 review
3 helpful votes
Follow judith X.
Unfollow judith X.
Share Review
Report Review

Stemuderm is Amazing
October 18, 2019

Seems to bring circulation to my skin, giving it a healthy youthful glow.
Also noticed brown spots lightening.

Love the product

Date of experience: October 18, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Judith,

Thank you for your wholesome review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

California
1 review
6 helpful votes
Follow colleen C.
Unfollow colleen C.
Share Review
Report Review

Disappointed
October 21, 2019

Stemuderm had no effect at all on my skin. So disappointed after spending so much money. I would not recommend it to anyone and would discourage anyone from buying it.

Date of experience: October 18, 2019
Colorado
2 reviews
15 helpful votes
Follow Mona C.
Unfollow Mona C.
Share Review
Report Review

Great Experience
October 18, 2019

I'm not giving a review - I just had a pleasant experience ordering from Stemuderm and that's really all I'm going to say. I will order again when I need more of the product.

Date of experience: October 18, 2019
Maria G. — Stemuderm Rep
over a year old

Dear Mona,

Thank you for your brief review and patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Germany
1 review
0 helpful votes
Follow francine W.
Unfollow francine W.
Share Review
Report Review

Amazing results
October 18, 2019

From day one I have been very happy with this product. It has added moisture to my skin and help reduce the wrinkles and texture of my skin. I am a very happy customer.

Date of experience: October 18, 2019
Florida
3 reviews
2 helpful votes
Follow Nick Z.
Unfollow Nick Z.
Share Review
Report Review

Experience with Stemuderm
October 18, 2019

I've been using the product for about 2 weeks now... goes on easily and seems to leave my skin feeling "comfortable," no tightness or dryness. However, the dispenser continues to pump air, not product half the time I use it. Wondering if it's defective, or if I just received 1/2 the product that's supposed to be in it...?

Stemuderm attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2019
Illinois
2 reviews
0 helpful votes
Follow Jeanette I.
Unfollow Jeanette I.
Share Review
Report Review

Best product at this price point
October 18, 2019

I was skeptical about this product, but after trying it out it's proven to be significantly helpful in improving my skin's integrity. Keeps skin moisturize and improve elasticity.

Date of experience: October 18, 2019