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The company has garnered a mixed reputation, with customers frequently praising the effectiveness of its skincare products and the positive impact on their skin. Many appreciate the quality and variety offered, along with the prompt processing and delivery of orders. However, significant concerns arise regarding customer service, particularly in communication and support, with reports of unresponsive service and issues with product packaging, such as faulty dispensers. This duality suggests a need for improvement in customer support mechanisms while maintaining product quality to enhance overall customer satisfaction.
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I used it daily and found it to be a good moisturizer. I like that the pump gave the perfect amount.
I noticed very quickly an improvement on the skin on my chest below the neck. Smoother and even tone and some improvement on a little bit of sun damage I had there. I think the facial skin has improved as well
I have been very satisfied with the products and service. Love excelegene! Secure website, fast delivery!
I find these products are high quality. I am using Solvaderm Ace Ferulic serum and Solvaderm Stemuderm anti wrinkle cream. I'm really happy with these products. My skin tone has evened out to the point I don't need makeup anymore. My skin is moisturized for 24 hr and looks supple and healthy. I live in a very dry climate so this is very important. Compared to very high end products I've tried like Rodan and Fields, I prefer Solvaderm. And there is no bad chemical smell. I'm really happy with this product and will use again. Just wish I was in the US and had US$ because with the exchange it's pricey. Shipping was good to Canada.
This smooths, diminishes pores and overall skin improved.
I use the entire anti aging set which eliminated brown spots WOOHOO
I have been using the Stemuderm/Solveuderm for over 2 years and my skin is soft, clear and basically Wrinkle free, for a 71 year old man!
I am a senior and definitely have age lines. I found that stemuderm does reduce these somewhat. I have tried other products and I do believe stemuderm does more for me than any other.
I had difficulty placing an order on line & finally had to call their telephone number for help.
Dear Bonnie,
Thank you for your feedback.
If we are able to implement any changes, it will come because of the types of constructive comments that you provided. We have forwarded your concern to our IT and Promotions Team for review.
You may click on this link to reorder the Stemuderm: https://www.solvaderm.com/stemuderm-best-anti-wrinkle-cream.html
We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.
Regards,
IHealth Fulfillment
Fantastic products! Very satisfied with what I ordered using the products 5 months now. Thank you...
Very, very expensive. Only last 2 weeks and was gone! I followed directions on bottle. Was unable to take long enough to see a difference!
I will continue to be a return customer of Stemuderm. Best product I have found for my face care routine
Dear Tina,
Thank you for your wholesome review and patronage.
We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.
Regards,
IHealth Fulfillment
I was so impressed and grateful that the Solvadermstore Customer Service heard my story of one item missing in the shipment, believed me without hesitation and fulfilled the order immediately. That was very gracious of them and I highly recommend doing business with them! Not only are their products outstanding, their customer care is outstanding too! Thank you Solvadermstore! I am a loyal customer!
Best product to help you look younger that I have ever tried, And I have tried a lot of them. People say I don't look my age of 70. I look like 60.
The cream didn't no much for my fine lines and wasn't moisturizing at all. In fact I had to keep adding moisturizer to my face - it almost felt drying rather than moisturizing.
Since this purchase I have tried many "clean" anti aging creams that actually moisturize and work.
At 60 it's hard to find something that's not greasy but moisturizes your skin... love this product...
I read about the Stemuderm on-line which had high ratings so I decided to try it. So far it has been great!
I am not finished with this first purchase and not really noticing anything very different yet.
Dear Jane,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.
Regards,
IHealth Fulfillment
Keeps my skin looking fresh and smooth. I am 72 years old and love the product. Always have a backup bottle because I don't want to run out. Use it everyday.
I like everything about this product. The dispenser keeps fingers out of the cream, and the cream itself is soft and applies very easily. I use it morning and night and have seen quite a difference in the appearance of my wrinkles.
I am a male and most of these products are advertised towards women and I have tried many creams and lotions, they all have promises but, Steemuderm is delivering the quality of a cream that reall works. My skin has become smoother, firmer, reduced, aging spots somewhat.
I use all their products now.
Dear Janet,
Thank you for your honest opinion.
We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.
Regards,
IHealth Fulfillment