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TD Ameritrade Reviews Summary
TD Ameritrade's reputation is marred by significant customer dissatisfaction, particularly regarding their customer service, which is frequently described as unresponsive and inefficient. Many customers report difficulties in withdrawing funds and navigating the platform, leading to frustrations over prolonged delays and poor communication. Despite these concerns, some users acknowledge the quality of the trading platform and competitive fee structures. Overall, while there are positive aspects related to the platform's functionality, the prevailing sentiment highlights a critical need for improvement in customer support and operational transparency to restore trust and satisfaction among users.
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They changed their system to allow you to oversell an asset when you close it out, they take the oversell and create a margin short against the asset but at no point leading up to clicking confirm of the transaction do they ever mention I am trying to sell more than I have nor do they mention I will be opening a short position. When the market is busy, their platform freezes up and doesnt load right making it difficult to even submit a transaction much less follow up on it. I tried numerous times to sell my holdings and finall an order went through, I closed the window. I logged back in a month later to find I sold long and opened a short position and was holding a short position when all I wanted to do was sell my holdings. I lost $1200 from this transaction.
The response from TDA is this is all my fault and I am basically an idiot which isn't their problem.
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Lost all my money to these guys. Don't know if its them or me, but not trading anymore with them for sure.
Seems to be a good brokerage. Will stick with them for now, but who knows someone new might show up on the block.
I have yet to find a brokerage that I can give five stars to but four stars is pretty good as I would give most other firms 3 or less
I like the setup and the guys are knowledgeable when it comes to asking questions regarding option strategies which is not an easy topic to cover
Easy to use platform, cheap trades and decent customer service. I am going to give them five stars as there is nothing that sticks to my craw at least not yet
Everything is great but I wish they would issue a debit card like Schwab. They give you a check book which is useless if you live outside the US, Other than that issue everything else is superb
Moved several accounts over to TD from Trade station. Trade station does not even come close to the level of TD. Everyone talks about hoe good TS charts are, bunch of baloney! TS had terrible opening whipsaw price action all the time, does not happen with TD. Also traded in Europe last summer, no glitches with TD. Best of all I rarely have to deal with anyone at TD because their trading and banking functions have been flawless online!
I do love the customer service at TD! I love the 800 voice number where I can call to get stock quotes too. For someone like myself who is an active Day trader I do really like their platform but only problem I face time to time is that it can go down.:(
Overall, I've been with TD for over 15 years and will continue.
Thank you!
I've bought from Lush countless times, and I have never been disappointed in a single product! I love their bubble bars and bath bombs, but the massage bars they offer are also awesome and the scent lingers all day. I always try different bath lines and keep coming back to lush over and over.
Thanks. The only experiences my wife and I have with them is an old account we forgot about and then claimed. They were professional and kind.
I have been doing business with this group for years now. I can tell you that for the most part it has been a pleasure. I've used them for investments and car loan. Great on all.
TD ameritrade has hands down the best customer service of any brokerage website I have encountered, great referral programs, and they just lowered their broker fee from $10 per trade to $6.95. Best brokerage website, hands down
I have a Conservative ETF portfolio and some key long term high tech stocks and some German bank bonds with TDAmeritrade that I am very happy with. I have been with TDAmeritrade for many years now with over a 9.5% return this year.
I've had them for years and love every minute of it.
I have had nothing but good experiences with this company. They are very fair.
I feel very comfortable to work with TD Ameritrade, efficient, precise and of course quite reasonable with the fees.
I recommend every fellow who's intrested in a good broker to try TD.
Very good website and product. Very help full support and i have improved my investing drastically. It also helped me get out of bad investing habbits
Having little experience with stocks and a low-risk tolerance for trading, this site helps alleviate a lot of my anxiety due to the ease of use, informed decision making options, and excellent client service. As the website and name have changed over the years, the site has become extremely user friendly without feeling dumbed down. Appreciate the information available and have never had any issues with them. Great site and strongly recommend.
Absolute total lack of client service. The worst. No way to get issues resolved. I urge you all to find a different on-line brokerage house. These folks are a nightmare.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members