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TeamViewer's reputation is significantly marred by widespread dissatisfaction regarding its customer service and cancellation policies. Customers frequently express frustration over unexpected charges, strict cancellation requirements, and inadequate support, often experiencing long wait times and unresponsive communication. While some users appreciate the software's functionality, many believe it does not justify the high cost, citing better alternatives in the market. Overall, the feedback indicates a trend of customers feeling trapped by the company's practices, leading to a negative perception of its reliability and commitment to customer satisfaction.
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You will buy licence, then they will update ''version" and ofcourse new version are not compatible with old one(s) and you have to buy new licences. Be carefull with this company, they cheat as much they can. Its coming 2-3 new version per year or something, good for TeamViewer bad for customer. I am company user so I am not paying myself but it is really really frustrating to update licences all the time, and finally there are cheeper and better on the market as well.
Lovely freeware software. Its extremely useful when you want to explain something to a friend, fix a problem on a remote computer... etc. Its beats most of the commercial products out there and has portable version as well.
Best remote desktop software on the market - This is what I use for my remote desktop control. You can try it free for personal use as well. They do have other featuers such as chat for more professional use, such as showing people demos over the web.
Answer: They say I don't qualify to talk to a real person when I call the number and they don't respond to my tickets...
Answer: Definitely Chrome Remote Desktop. Been using for about 4 years now and haven't had any issues. Improvements over the few years since I first started using it have made it even better.
Connect to remote computers, provide remote support, and collaborate online with TeamViewer, the world leader in remote desktop access and support.