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TemplatemonsterReviews 1,683

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,683 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Virginia
1 review
5 helpful votes
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Pathetic way of doing business, in todays day and age, there should be a plug to pull to put this mindset out of business. I have had better dealings with thugs holding 7-11's up then with a company who thinks every client is a donut to stick there finger thru.

They don't know what they are selling, have below 0 (zero) support, there is no way to cancel as there cancellation department is a voicemail which I bet some idiot has to delete every morning due to the amounts of calls they can get.

Their new scam is they have a company that you can hire for installation, that I can swear has never in their life scene a website, I am thinking some prison in the Gulag is where their call center is.

Such a sad way of doing business, I pity the poor web designers that put up their gorgeous well designed websites up on this site, that get thrown under the bus, due to the company that resells

Date of experience: September 19, 2011
GB
2 reviews
87 helpful votes
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templatemonster.com reviews.

The service from this company was terrible. They did not deliver goods. You can not contact them and the customer service people were highly rude. I have not had a refund and am left out of pocket. I have sent over 27 emails and they never sent me my web template. I would never use them again. They operate under various trading names. I. e template-help templatemonster... I hope to god that you never have to go through want I have done. They also then want confidential bank details from you when you e-mail them to my shock and horror.
The reviews I am giving this company for templatemonster.com is 0 out of 10

I am feeling very very upset and now they have all my bank details. I have asked my bank to cancel all my bank cards. The service is shocking and no goods, what is more worrying is they ask for all your confidential details, it seems this set up is shocking. I hope that no body has to suffer ever again. The set up operates under various names like "template help" they are just looking for your bank data. They have no downloads and seem to be a bogus company. I have told my bank to stop all cards to prevent them from taking all my money.

Date of experience: March 5, 2011
New York
3 reviews
10 helpful votes
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Lack of customer support
December 2, 2009

Lack of customer support. Flash templates are beautiful but I couldn't make my website from it (I'm a photographer, not a flash guru!) God, people why don't you make things easier?

Date of experience: December 2, 2009

From the business

DELETED ACCOUNT


templatemonster.com
Founded in 2002