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Terraboost MediaReviews 326

4.5

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Terraboost is an OOH hyper-local media network that reaches over 2 Billion Americans per month at the front door of CVS, Walgreens, Rite Aid and many more. Terraboost is also a manufacturer of sanitizer, wipes, and wellness products.


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Terraboost Media Reviews Summary

Terraboost Media has a rating of 4.5 stars from 326 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Terraboost Media most frequently mention customer service, great experience and art work. Terraboost Media ranks 4th among Marketing sites.

service
73
value
72
quality
61
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New York
1 review
0 helpful votes
Follow Gilbert S.
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After scanning Terraboost's online shop I enjoyed the shopping experience as there is a lot of choice. The checkout process took just a few minutes and I was lucky enough to buy when there was a discount. Who doesn't love a good deal? The wipe dispenser arrived a few days earlier than expected which was a nice bonus!

Date of experience: July 17, 2020
Myles B. — Terraboost Media Rep
over a year old

Thank you for your exceptional review, Gilbert. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you!

1 review
0 helpful votes
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I was thoroughly impressed with the service that Terraboost delivered on my big order. I didn't make it easy for them either as there were a lot of questions before I pulled the trigger. The products I ordered were wipe dispensers, individually packed wipes and foams. The quality is outstanding and I won't be going elsewhere in the near future for my sanitizing needs.

Date of experience: July 17, 2020
Myles B. — Terraboost Media Rep
over a year old

Hi Samantha, thank you for taking the time to leave us such an amazing review. We are glad that you are having a great experience with Terraboost!

1 review
0 helpful votes
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Honest and upfront
July 18, 2020

My Terraboost order arrived late but I was happy with the way they kept me up-to-date at every step of the way. I usually don't mind delays if the company is honest and down to earth, which is what happened here. My second order of alcohol-free wipes arrived on time, so they improved right away.

Date of experience: July 17, 2020
Myles B. — Terraboost Media Rep
over a year old

Hi Peter, we appreciate you sharing your experience with us! We will make sure to share this with the Client Success Team to let them know to keep up the good work.

New York
1 review
0 helpful votes
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Cool company!
July 18, 2020

Hand sanitizing gel is dotted around my home and I encourage my whole family to use them. Quality 70% alcohol gel with great customer service is hard to come by. Terraboost surprised by with their consistency. Also they are just a phone call away if I have any questions about their other products cool company!

Date of experience: July 17, 2020
Turner R. — Terraboost Media Rep
over a year old

Hi Reese, so glad to hear you're enjoying the product and customer service! Let us know if there's more we can do to improve your customer experience with us.

New York
1 review
0 helpful votes
Follow Mandy B.
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My small office of 5 people use hand sanitizer every day so it runs out quickly. Services in the past have let me down because sanitizer deliveries came weeks late leaving my employees frustrated. Thanks to Terraboost those problems are a thing of the past. Every order I place arrives on time as described.

Date of experience: July 17, 2020
Florida
1 review
0 helpful votes
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Getting rid of germs in the workplace is a constant headache for me so I need a reliable brand to provide effective sanitizer. Terraboost consistently delivers on time and takes the time to answer any questions. The other day I was speaking to Sarah from customer service. She did a great job explaining the contents of their sanitizer.

Date of experience: July 9, 2020
New York
1 review
0 helpful votes
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I frequently need to buy sanitizer and wipe dispensers to restock. Until I found Terraboost the quality of the service was inconsistent. Now I get my hand sanitizer deliveries on time and packaged correctly. Other brands have let me down too many times in comparison

Date of experience: July 9, 2020
New York
1 review
0 helpful votes
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I came across Terraboost by accident when looking to buy hand sanitizer online. I called up the customer service line and spoke to Adam I wanted to find out more about the quality of the product. I was impressed with the answers and ordered a package. It arrived on time and the quality was as described.

Date of experience: July 9, 2020
New York
1 review
0 helpful votes
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Terraboost's sanitizer station towers are the best office hygiene choice I've made for some tie. I wanted my employees to use sanitizer more friendly without forcing them. I placed a few towers around the office and they naturally began using them. The buying process was straightforward, which is what I want from an online shop.

Date of experience: July 9, 2020
Texas
2 reviews
3 helpful votes
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Realtor
July 9, 2020

This over priced marketing did absolutely nothing, then it was only for a year and now I am getting another bill from them and have sent the inquiry to the company as to why since the year was up months ago.
DO NOT USE THEM EVER!

Date of experience: July 9, 2020
California
1 review
3 helpful votes
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Scam
July 6, 2020

Terraboost Media sold me advertising where they would put our logo and address on a kiosk in a drugstore and get leads to our practice. I paid upfront and never heard from this company again... Until they tried to auto-renew and charge my card again this year. I told them I never say any kiosk with my name on it, no patient told me they saw me on a kiosk in the drugstore and it was a total bust in terms of ROI. I told the company to leave me alone but they persisted... Insisting that I auto-renewed, which I did not. I don't even have an active campaign. They took my money and never showed me a kiosk with my logo on it. Today I received a threatening letter from Brandon Neumann of Terraboost telling me he will be sending me to a collections agency. I'll be engaging my attorney to deal with this company. Do not do business with them.

Date of experience: July 6, 2020
1 review
0 helpful votes
Follow Sam H.
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I don't go a day without using hand sanitizing wipes and Terraboost provides some of the best I've used in the last few years. There was an initial delay, but they kept me informed, which was reassuring. I enjoyed the quality of the wipes and will be ordering some more soon!

Date of experience: July 5, 2020
1 review
0 helpful votes
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I use hand sanitizer regularly and am always on the hunt for a good deal from a top brand. Customer service is also important for me as I like dealing with the same company. Terraboost pleasantly surprised me with the quality of their high quality sanitizers and reliable customer service.

Date of experience: July 5, 2020
1 review
0 helpful votes
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I'm excited by the opportunity Terraboost gave me to place advertising in front of my local customers. My restaurant relies on advertising within a 5 mile radius. Terraboost helped my restaurant fill up with reservations fast.

Date of experience: July 5, 2020
Lithuania
1 review
0 helpful votes
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Taking small packets of wipes to my car every day is like a ritual for me. However, I couldn't find a brand that delivers a mixture of great packaging, alcohol-free wipes and a competitive price until I came across Terraboost. I would recommend their service to anyone! I place an order regularly and they always arrive on time.

Date of experience: July 5, 2020
Turner R. — Terraboost Media Rep
over a year old

Hi Alex - It's always great to hear from such an avid and satisfied customer! Glad to hear our wellness products are fitting your needs well.

California
1 review
1 helpful vote
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The team at terraboost did a good job with my kiosks. I wanted to set up 3 kiosks with different designs and locations. I had little idea about what design I wanted other than they all had to be different. The team worked back and forth with me until i finalized the details. The final result was exactly like how they showed me in the final proof. The kiosks looked beautiful! The team also did well on the refill part as i always found them refilled. This was my first advertising campaign and i am happy that they did not let me down. I will definitely recommend them.

Date of experience: June 27, 2020
Hawaii
1 review
1 helpful vote
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Hi,

It seems your company is a fraud. Regarding our order #2408 from over 2 months ago, we only received the Flex wall dispenser steel wipe only. We were contacted you multiple times and received nothing. This dispenser basically is USELESS without the Tazza 70% alcohol-based wipes. We returned your Flex wall dispenser to you with the tracking number 1ZY4289V*******939. It was received by one of your staff name Josh on 6/22/20.

Anyway, please refund the FULL AMOUNT of our payment as follow:
- Flex wall dispenser steel wipe $189.00
- Tazza 70% alcohol-based wipes $192.00
TOTAL: $381.00

Please see attachment regarding the transaction. Also, let us know when will we receive our refund?

Tobey Nii

Date of experience: June 26, 2020
Pakistan
1 review
0 helpful votes
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Let me admit something. I am not an easy customer to deal with. I can get very demanding and at times annoying as well! CS reps usually hate my type. But the team at Terraboost has won me over. They were very patient with me as I made frequent changes to my design and they responded by working on the revisions promptly. Very professional and customer centric approach. They now have a finicky yet loyal customer in me!

Date of experience: June 26, 2020
Turner R. — Terraboost Media Rep
over a year old

Hi David, we appreciate hearing about your experience and especially how the CSM team has helped you through the process. Please let us know if there's anything else we can do to assist!

Pakistan
1 review
0 helpful votes
Follow Terry M.
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I needed to get some advertisement done at a local store but wasn't sure if any of the local marketing/advertising agencies would be able to pull it off from a design and execution perspective. Fortunately, I came across Terraboost. The company brings in the best of both worlds the benefits of working with a large and experienced company and yet who are able to work and deliver at the local level. I am very pleased with the work that they did.

Date of experience: June 25, 2020
Turner R. — Terraboost Media Rep
over a year old

Thank you for the wonderful feedback, Terry! We take pride in knowing our clients are happy with their experience at Terraboost. Please let us know how we can be of assistance in the future!

Colorado
1 review
2 helpful votes
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Avoid this company like the plague. You sign a contract and they make promises but do not fulfill there promise. I have made multiple complaints to Lauren at the company and she responded at first but then she stopped returning my calls.

Date of experience: June 25, 2020
Myles B. — Terraboost Media Rep
over a year old

Hi Cathy! We apologize for your experience. Lauren is actually a part of our operations team, and usually does not communicate directly with clients. You have a dedicated CSM, who will be happy to reach out to you ASAP to help you navigate your issues. If you would, please email CSM@terraboost.com with information about your account as we have many Cathy C.'s in our client database. We have a full team of reps here to help you - we look forward to your email!