Terraboost MediaReviews 326

I received no word from the company, even after Myles B said (in response here) that someone would be in touch "first thing next week". After calling and writing again with copy to a company executive, Jake finally responded on May 22nd saying "The shipping team will be working on getting this shipped out today." Several days passed with no follow up and I emailed yet again, copying the owners. I got a call from Jake promising that the shipment would go out that day. It's now June 5th, a week later, and nothing has been shipped. I never received a response from either of the owners. I have canceled the order. Frankly, I wonder how they stay in business.

On March 23rd, we ordered: "Tazza® Alcohol-Free Hand Sanitizing Wipes (1200ct per bag, 4 bags per case) × 1 $174.00" and "Terraboost Flex Wall® Stainless Steel Wipe Dispenser × 4 $516.00". A few weeks later, we received the sanitizing wipes but only one of the dispensers. I inquired about the missing dispensers on April 22nd via email (option on the website) and then called on April 30th because I didn't get a response. A very nice lady told me to email J Gray. She warned me that he was getting thousands of emails and to try and be patient. I emailed him that day and again on May14th asking for a status update and if we could just get a credit for the dispensers we had not received. I still have not received a response from him as of today 5/19/20. I think J Gray needs some help at this company for all the Covid-19 orders and inquiries. I have no doubt he has been very overwhelmed but I would much appreciate a response as its been nearly 2 months since we placed our order. My president asked me to order these items and I have no response for him as to where they are or if we will receive a credit.

Great company and great advertising to get your brand out to your community shoppers. Very thankful that I can provide my community with sanitization wipes through my commitment with Terraboost Media. Blake Miller is a Next Level client success manager that helped guide me through the process of setting up my campaign. Also their salesperson for my beach cities area Joseph Gibb, was very patient with in finding the right locations that I was comfortable with. I communicated with Joseph well over 30 times before deciding on my locations.

PLEASE DON'T FALL VICTIM Terraboost media.
They came to my office 2018 several time to tell us they want to help us advertise. Finally we agreed with them December 2018 and I signed contract of 6 months. The agreement was $200 initial design and $200 per month for 6 months. They said they will start the advertisement in January 2019. They keep charging us without any advertisement and when I called them they said that they're running behind schedule. Finally I got fed up with them April 2019 after having paid them 4 months with no advertisement and I told them that I am no more
Interested.
I called my bank and they got my money back from them.
TERRABOOST now took me to collections claiming that I am owing them.
Please DON'T fall victim they are scammers

I love working with Ryan Pike at Terraboost Media. He takes care of my best interests, have good ideas what will help with my adds to boost my business. I don't have to worry about my stand when it's time to renew or get something new he will call me. He is easy to connect with and always answers the phone. I love Terraboost Media and I recommend it to everyone who is in the service industry. Jump in - do it for your community and neighbors!
Téa

I signed up with this company and was told my ad would be in the stores in January. I paid the first installment and was told by the salesperson that the next payment would come out when the ad was posted. The ad was not posted and they charged my card. When I called to ask, I spoke to Tom who said that's not how they work. I told them the ad that was created was now stale. I told them I no longer wanted their service. I told him my financial situation had changed and I could not afford it. I was told that I signed the contract and I should have read their terms. Then I spoke to Myles Berry who intimidated and argued with me on the phone. He told me that he was under no obligation to help my financial situation and that the contract was "ironclad". He said that if I didn't pay I would be sent to collections. He told me he was "top of the food chain" at Terraboost Media and that I could not speak to anyone else. He repeatedly said "I am not calling you a liar but show me the proof that the salesperson told you that you would not be charged until the ad was in the store". He told me that he had clients who recorded meetings and that if I had done that I would have proof. I told him this practice was illegal in MA and then he got into points of law with me. An awful company who don't care about their clients.

1/31/20
Thanks so much for responding. I saw this same response on the Better Business Bureau page and responded there also. I called Terraboost to avail of this offer here and on BBB to change the artwork and was told by Delaney, "in exchange for the artwork change, I was to remove my review from here and anywhere else." I said I would consider removing reviews if the business relationship improved over the coming months. She then accused me of writing over 50 reviews along with several FB comments. I wrote 3 reviews, and commented on another bad review on the Terraboost FB review page which was taken down within minutes of submission. Delaney confirmed as much. Delaney said it was unprofessional for me to comment on FB which begs the question of why Terraboost invite clients to write reviews which folks can comment on. Needless to say, Delaney did not discuss any changes to my artwork as offered above.

Terraboost Media gets you to enter into a contract with them by promising an increase in sales and revenue when you advertise with them. Sure, they help you in advertising but there is no guarantee in sales increase. It's just pure promise to sell their services. Complaining through their customer service is a waste of time and energy. They know how to intimidate you, so you'll be compelled to continue to pay for the contract even when you're not happy with their services. Don't believe their promises and be fooled by their false advertisement.