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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Last time I used the website it was very smooth and I had no trouble getting my payment.
Great site to order books from! They offer a great loyalty program!
User-friendly website and the credits for selling books is very nice for keeping costs low. So far I've used this site 3 times and I have had a great experience every time!
Easy to find the books I need. Prices are good.
Excellent. The book was as described and was shipped promptly.
I've done this a dozen times before and I am tired of doing it!
Texbookrush gave me low prices and fast service every time I used them--so I have kept coming back; and will continue to do so!
It is very easy to sell and ship. I was paid quickly when the book was received and confirmed.
Unable to give a proper review because, as of this date, the book has not been received.
It was so much easier selling my books to Textbook Rush today. Thank you!
Pleased with my purchase. Good price and as listed will buy again
The books are reasonably priced and among the cheapest I could find elsewhere. The checkout process is straightforward too.
My experiences has been great, no hassle when getting rid of the books
Fair payments, easy shipping, quick payment. Thanks you so much!
A trustworthy buyback source for books. Thankful for their fairness, speed, and communication!
I ordered a book for a class I'm taking then got an email a few days later saying that my order was cancelled. So now I'm without a textbook for a class that has already started. Why did the site let me even order it?
This is really an easy app to use from scanning the books to printing the address lable and dropping off the package at FedEx.
Communication with this company is great during every step. They pay you back immediately!
Returning customer due to the ease of the site and reliability of the refunds issued.
Quick and easy to use.
It was the highest paying return I found and it went great. Thank you. Will be a returning customer.
Was amazing and cheap, appreciate the service. I love the website.
Nothing to add to this box. I don't remember my last encounter. This is a frustrating selling point
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members