business logo of TextNow

TextNowReviews 689

4.2

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From the business

TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/


textnow.com
Founded in 2009
Waterloo, ON, Canada
+24
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TextNow Reviews Summary

TextNow has a rating of 4.2 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card and long time. TextNow ranks 7th among Mobile Applications sites.

This company responds to reviews on average within 1 day

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Arizona
1 review
0 helpful votes
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I have used TextNow to text and make calls for years. No hidden charges or invasive ads choking out the screen.TEXTNOW JUST WORKS!

Date of experience: August 4, 2025
Canada
1 review
0 helpful votes
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Handy
August 4, 2025

The free phone app comes in very handy traveling in North America.

Date of experience: August 4, 2025
Wisconsin
1 review
0 helpful votes
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Renew
August 4, 2025

Setting up the app is no longer easy... Does not work most of the time

Date of experience: August 4, 2025
Jason G. TextNow Rep
5 months ago

Hey Bill, thanks for your review and so sorry to hear that you're having issues setting up your TextNow app. I've sent a PM to assist further!

Virginia
1 review
0 helpful votes
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Great free back up number 👍
August 4, 2025

I had a Samsung Galaxy s21 ultra that didn't work with the 4G sim card so I got a cheap older 4G phone and it works great with the TextNow Sim card. That's the only thing you get way better calling clarity with a 4G phone the new 5g ultra wide band s21 ultra didn't work well at all was constantly breaking up and couldn't hear the other person at all. But a older 4g phone works great can hear each other no issues after that.

Date of experience: August 4, 2025
New York
1 review
0 helpful votes
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I have never had a call drop, I use the app as my number one phone number. I have never had a problem with text now or especially with payment information.

Date of experience: August 4, 2025
Florida
1 review
0 helpful votes
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Very Happy
August 4, 2025

Great service and also Free! Would recommend to anyone. Have been using for a few years.

Date of experience: August 4, 2025
Washington
1 review
0 helpful votes
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Textnow is so awesome
August 4, 2025

Really need this it's great thank you Text now seriously. I was in a bind phones shut off on account after 18 years. I use daily without issues.geyvadvertisemebts that really are a pain but it's all good I understand.

Date of experience: August 3, 2025
Ohio
1 review
0 helpful votes
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Great
August 4, 2025

Great service love the phone service it been a great experience and helpful

Date of experience: August 4, 2025
Canada
1 review
0 helpful votes
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Phone
August 3, 2025

Very good But once I forgot to use my no changed very disappointed

Date of experience: August 3, 2025
VE
1 review
0 helpful votes
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La experiencia con texnow es muy bien recibida, cumple todas mis expectativas y cumple lo que promociona

Date of experience: August 3, 2025
California
1 review
0 helpful votes
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My Text Now Review
August 2, 2025

It's good. I'm busy. Ty. Make it 3 stars... for forcing me to type more here.

Date of experience: August 2, 2025
Texas
1 review
0 helpful votes
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Unhappy camper
August 2, 2025

I received the 2nd SIM card, it wouldn't set back up my eSIM after deactivation of the 1st eSIM. Now I don't have a link to refresh the eSIM and setup the app. As of now I'm without a service

Date of experience: August 2, 2025
Texas
1 review
0 helpful votes
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GREAT! EXPERIENCE! I LOVE & APPRECIATE The Opportunity to use Text Now Thank You to the Whole Text Now Team!

Date of experience: August 2, 2025
Maryland
1 review
0 helpful votes
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Impressive
August 2, 2025

I've been using TextNow for a little while now, and it's been a surprisingly smooth experience. The interface is clean, messaging is fast and reliable, and I haven't run into any glitches or annoyances.

Date of experience: August 2, 2025
Macao
1 review
0 helpful votes
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This number for a long time now and never fails. Clear reception and I'm able to send text as well as phone calls.

Date of experience: August 2, 2025
Wisconsin
1 review
0 helpful votes
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Best way to freely talk
August 1, 2025

I like it, keep it the way it is. I have been using this app for 2 years and loved every bit of it.

Date of experience: August 1, 2025
Pennsylvania
1 review
0 helpful votes
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Ads
August 1, 2025

Way too many ads service works well would recommend! Very good for a free service

Date of experience: August 1, 2025
Florida
1 review
0 helpful votes
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Having a Text now line has been fantastic for me. It's like having a free phone. I rely on it for everything. Thank you Text now.

Date of experience: August 1, 2025
Canada
1 review
0 helpful votes
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Text now
August 1, 2025

Ilive on avery limited incme and using text now saved my life when i used the service to phone the ambulance...

Date of experience: July 30, 2025
Tennessee
1 review
0 helpful votes
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Very very poor connection
August 1, 2025

I use it as a second number to receive code for account but it is impossible to use to talk to anyone. Other people that also use the system say the same. I will be actively looking for a different system.

TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2025
Jason G. TextNow Rep
5 months ago

Hey Jeremiah! Thanks for your review and so sorry to hear that you're having issues calling. I've sent a PM to assist further!