The clothes are decent, I didn't see a huge quality issue (for the price I wasn't expecting high quality) as some have mentioned. But it took about 5 weeks to receive the clothes and when I needed to return 3 items (out of 9) because they didn't fit, they have this crazy back and forth emailing required which needs photos and detailed explanations about why you need to return them. THEN they decide if you can. If it fits the criteria of an allowed return they negotiate that you keep the clothes and take the amount of the clothes in store credit, or keep the clothes and half of the money back. I bought one skirt in two sizes as I read it ran small and neither skirts fit, so WHY would I want to keep them? The whole back and forth has currently taken over a week and 5 emails, and I still don't know the outcome. And I've read they make you get a $30 return label for the clothes, so essentially you end up paying for shipping both ways.
WTH?
Don't they care about return business? Until this nonsense I likely would have ordered for my daughter again (the bulk of the order) as she is an easier fit and her quality standards are lower. But needless to say that's not happening after this.
Do not buy from them unless you are fine with a 5 week delivery time and basically a store credit if the items don't fit.

I ordered $85 in clothing. 4 peices. Very poorly made and did not fit right. I emailed customer service to return and I was told it would cost more to return than the order did itself …and to gift them to a friend! I think that is just so disrespectful! All over the website it says easy returns or wouldn't have purchased. All I bought was very basic peices. All smelled like chemicals! Shame on these Chinese websites playing us like fools! Buyer beware!

Online clothing appears to be one way/actual clothing product is another. Clothes are cheaply made and Return Policy is a trick. There basically isn't one. They ask for emailed pics as proof of anything that may be damaged and say it is based on their "approval" once received. There is no approval. There is no refund- just store credit or replacement. I ordered a coat with a hole in it and when they received the pics as proof their reply was it falls under "loose threads." it's a joke. Just shop knowing there is no payment refund and take your chances. Clothing looks cheap. Other coat had one sleeve longer than the other. I didn't even attempt to return this one. Won't online shop with them again.

This company does great marketing. Their great photography & stylish clothes are all over social media. I fell into the trap. Clothes are not even fit to wear. So cheap, terrible fit, they won't accept returns, they are rude in email. China company. Like a Temu, do NOT waste your money.

The close are beautiful and if they they don't fit right or not to your expectations they do a great job to make it right.

Over a month and still did'nt get my order. I ask for a refund but no answer! My first order and it will be the last one!

Be aware that these are Shopify store by Chinese sellers. If you don't fit in their cloths, they don't accept return. Their reason is " Intimate items". I order a swimming suit and a bodysuit. There is nothing wrong with the clothes, they just don't look good on me. They run small. They set their return to be 14 days and they take 3 days to get back with you whether or not those items can be returned.
I always shop with my Amex because I can dispute this transaction and I have proof of their online store not warning buyers about non-returnable items.

Ordered 4 items two months ago, just barely received them. Terrible quality, don't look like what was advertised at all! Super cheap knock offs. Awful return policy. Don't shop here!

This company is the worst. Clothes are garbage. Very low quality, terrible fit. Horrible customer service - don't expect to get your money back. China company They plant reviews, so fake

Poor quality, itchy fabric and terrible return process. Have to reach out via email to return, then open a support case. I have sent 6 messages in the support case requesting a return and have been ghosted. Oh and apparently you pay for your return shipping. I'm still waiting for official return label/ process despite many reach outs

Good quality items. Shipping takes a bit of time but worth the wait. Sizing is true to size also which makes things easy!

Perfect service, fast, j'ai eu le droit de garder mes vêtements et d'avoir un crédit. Merci beaucoup.

Very good quality and cuts, the returns are handled very well by their excellent customer service. Also, very quick to answer and always in the interest of our customer

Great Experience with Customer Service and also nice quality clothes! One of the dresses was a bit large on me, I usually am a Medium but I am going to buy smalls from Commense now.

I bought a dress for $36 and when I needed to return it because it did not fit properly, they told me that I would only be receiving $11 back since the label for return would be $25. Will never purchase from here again. Very disappointed.

I had return items as they were too small, and I got to keep them and got a store credit. They got back to me in a timely fashion and I will be ordering again.

I would NEVER order with them again! Their ad kept following me on all social media platforms till i caved in and got a bunch of clothes. BIG MISTAKE. The quality of products is just OKAY and the size is off. The shipping takes forever even if you pay for priority shipping. I ordered priority and got the items in two sets. The whole order reached after a month! And their return polocy is horrible! Apart from a small return window, they ask you to send pictures of each item purchased with reasons for return. There is no return label and you have to pay for shipping to China. Their customer service is only via email and they take more than a day to respond. Still haven't got the return money so might come back and update. No point in wasting your money and time with them. There are a lot of better options.

We love the clothes from Commense! One of the items didn't fit and Eada, the customer service rep helped me figure out how to get the store credit very easily.

I placed my order almost three weeks ago and I still haven't received any updates or shipping confirmation. I have now emailed twice and not received any reply. Guess I'll just eat my $90

Recently bought multiple items from Commense clothes, they were made with cheap material and all are in wrong size. Seems they don't have a clue of western sizing although they try to sell in the US. Tried to return, but there is no phone number to call. The email is the only option for service which is responding very slowly and the service was cold - they refused to refund but to offer partial store credit. There is no response at all if you don't want the store credit. What a terrible place to shop. All time and money were wasted. Don't shop there!