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TheTreeCenterReviews 204

2.6

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TheTreeCenter Reviews Summary

TheTreeCenter has a rating of 2.6 stars from 204 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TheTreeCenter most frequently mention customer service, local nursery and gallon pot. TheTreeCenter ranks 4th among Trees sites.

service
38
value
41
shipping
39
returns
27
quality
41

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Texas
1 review
0 helpful votes
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Beautiful
December 20, 2020

So excited to watch these beautiful trees grow. We have always wanted Japanese Maples, packaging was impressive.

Date of experience: December 20, 2020
Illinois
2 reviews
0 helpful votes
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Great again
December 20, 2020

I've ordered a couple of times. Always has been timely, WELL packaged, and beautiful specimens.
I'll post photos in the spring as they all pop to life!

Date of experience: December 18, 2020
New York
1 review
0 helpful votes
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Quick delivery
December 20, 2020

My bush came quickly. The leaves were slightly pale green. Would be nice to get info on feeding and watering with samples.

Date of experience: December 18, 2020
Kansas
3 reviews
0 helpful votes
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Received my order but missing 2 bags of root stimulator to early to judge the outcome as I Just planted both Japanese maple trees both 3 gallon containers very small and thin in stature

Date of experience: December 9, 2020
Florida
5 reviews
7 helpful votes
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My Blood Orange Tree. I couldn't be happier. Received in record time. Healthy and green. Excellent packaging. I would definitely buy from them again! See my tree!

Date of experience: December 9, 2020
Texas
2 reviews
0 helpful votes
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AL Citrus
December 9, 2020

They had something I never expected to find... a citrus tree that was grafted to grow above Florida! We're giving it a try since we had to leave our satsuma when we moved to north Alabama.

Date of experience: December 8, 2020
Ohio
2 reviews
0 helpful votes
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Excellent products
December 9, 2020

I was reluctant to buy plants online, sight unseen, especially at the end of the fall planting season. But to get plants not available locally I took a chance and ordered 6 7-gallon Steeds Upright Hollies from The Tree Center. All arrived 4 days later - beautiful, green, fresh, healthy, full, tall (48 inches nice the soil). Had I been there in person, I could not have selected better looking plants.

Date of experience: December 8, 2020
New York
1 review
0 helpful votes
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Tree for father
December 9, 2020

Arrived quickly in undamaged package, had great directions. Just thought in would be bigger in 5 gal

Date of experience: December 8, 2020
Maryland
1 review
0 helpful votes
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Great Service
December 2, 2020

The trees we ordered came within a couple of days of placing the order, the packaging was great and the trees arrived in perfect condition. Just as was pictured and described on the website. All planted now and hope to see some new growth next spring!

Date of experience: December 2, 2020
Virginia
1 review
0 helpful votes
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Great experience
December 1, 2020

Arrived quickly and in wonderful shape. Ordered 6 and they arrived with 2 in each box very well wrapped with no issues. Would highly recommend and will be a repeat customer.

Date of experience: December 1, 2020
Virginia
1 review
0 helpful votes
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Online tree order
November 25, 2020

My trees arrived quickly and look great. Can't wait to see them growing next spring. I recommend this company.

Date of experience: November 25, 2020
South Carolina
4 reviews
0 helpful votes
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The tree arrived on time,
November 10, 2020

Staff was helpful. I am looking forward to seeing the tree in bloom. Arrived ready to be planted and it was. This was a third order from the Tree Center and have another to order, I am sure they can help with what I am looking for.

Date of experience: November 10, 2020
New Jersey
1 review
0 helpful votes
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Bought $1500 worth of trees. A month later, most are browning. 14 trees purchased, 7 browning, Tree Center offered to replace 4.
Not the way I expected to be treated.

Date of experience: November 8, 2020
Maryland
1 review
0 helpful votes
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Great Crepe
November 3, 2020

A wonerful looking tree for the front yard. We planted witt a los of Room for the sunshine and the watering on the base.

Date of experience: November 2, 2020
Colorado
1 review
0 helpful votes
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No one would purchase these plants from the Tree Center if they saw them beforehand. They only replaced one of four ordered and the replacement's leaves were sparse and insect chewed as well

Date of experience: October 27, 2020
Texas
1 review
0 helpful votes
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This is my second order with TheTree Center as I was thrilled with my previous experience. Everything arrived on time and to quality that exceeded my expectations.

Date of experience: October 26, 2020
Colorado
1 review
0 helpful votes
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Easy ordering- one plant out of six arrived with a few small branches broken. Wish they would have shipped it separately, but very happy overall with service.

Date of experience: October 26, 2020
Tennessee
1 review
0 helpful votes
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Gorgeous plants
October 24, 2020

Every time I have ordered trees or shrubs here they are gorgeous. Green, potted & beautiful plants that I know will do great in my yard.

Date of experience: October 23, 2020
Florida
1 review
0 helpful votes
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Excellent Buddlia
October 21, 2020

I have ordered a number of plants from the Tree Center. Regrettably a couple of them were damaged in transit. I'd stress that this was in no way the fault of the Tree Center, who bent over backwards with excellent customer service to solve the problem. This order was a replacement and arrived in great shape. The Buddlia is now growing well and I'm looking forward to a spectacular plant next season. The Tree Center's customer service is superb being fast efficient and very helpful.

Date of experience: October 21, 2020
New York
1 review
0 helpful votes
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Great experience!
October 16, 2020

Friends purchased us a pyracantha shrub in memory of my mom and we were so impressed by the plant and it's delivery that we went online purchased a long desired Forest Pansy red bud tree. The tree arrived within 3 days and was packaged by a company that really cares about their product. So impressed.

Date of experience: October 16, 2020