On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TheTreeCenter has a rating of 2.6 stars from 204 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TheTreeCenter most frequently mention customer service, local nursery and gallon pot. TheTreeCenter ranks 4th among Trees sites.
We monitor reviews for authenticity
I've ordered a couple of times. Always has been timely, WELL packaged, and beautiful specimens.
I'll post photos in the spring as they all pop to life!
My bush came quickly. The leaves were slightly pale green. Would be nice to get info on feeding and watering with samples.
Received my order but missing 2 bags of root stimulator to early to judge the outcome as I Just planted both Japanese maple trees both 3 gallon containers very small and thin in stature
My Blood Orange Tree. I couldn't be happier. Received in record time. Healthy and green. Excellent packaging. I would definitely buy from them again! See my tree!
They had something I never expected to find... a citrus tree that was grafted to grow above Florida! We're giving it a try since we had to leave our satsuma when we moved to north Alabama.
I was reluctant to buy plants online, sight unseen, especially at the end of the fall planting season. But to get plants not available locally I took a chance and ordered 6 7-gallon Steeds Upright Hollies from The Tree Center. All arrived 4 days later - beautiful, green, fresh, healthy, full, tall (48 inches nice the soil). Had I been there in person, I could not have selected better looking plants.
Arrived quickly in undamaged package, had great directions. Just thought in would be bigger in 5 gal
The trees we ordered came within a couple of days of placing the order, the packaging was great and the trees arrived in perfect condition. Just as was pictured and described on the website. All planted now and hope to see some new growth next spring!
Arrived quickly and in wonderful shape. Ordered 6 and they arrived with 2 in each box very well wrapped with no issues. Would highly recommend and will be a repeat customer.
My trees arrived quickly and look great. Can't wait to see them growing next spring. I recommend this company.
Staff was helpful. I am looking forward to seeing the tree in bloom. Arrived ready to be planted and it was. This was a third order from the Tree Center and have another to order, I am sure they can help with what I am looking for.
Bought $1500 worth of trees. A month later, most are browning. 14 trees purchased, 7 browning, Tree Center offered to replace 4.
Not the way I expected to be treated.
A wonerful looking tree for the front yard. We planted witt a los of Room for the sunshine and the watering on the base.
No one would purchase these plants from the Tree Center if they saw them beforehand. They only replaced one of four ordered and the replacement's leaves were sparse and insect chewed as well
This is my second order with TheTree Center as I was thrilled with my previous experience. Everything arrived on time and to quality that exceeded my expectations.
Easy ordering- one plant out of six arrived with a few small branches broken. Wish they would have shipped it separately, but very happy overall with service.
Every time I have ordered trees or shrubs here they are gorgeous. Green, potted & beautiful plants that I know will do great in my yard.
I have ordered a number of plants from the Tree Center. Regrettably a couple of them were damaged in transit. I'd stress that this was in no way the fault of the Tree Center, who bent over backwards with excellent customer service to solve the problem. This order was a replacement and arrived in great shape. The Buddlia is now growing well and I'm looking forward to a spectacular plant next season. The Tree Center's customer service is superb being fast efficient and very helpful.
Friends purchased us a pyracantha shrub in memory of my mom and we were so impressed by the plant and it's delivery that we went online purchased a long desired Forest Pansy red bud tree. The tree arrived within 3 days and was packaged by a company that really cares about their product. So impressed.
Answer: Do you have avocado trees in any of these varieties? Bacon Brogden Fuerte May Winter Mexican
Answer: They had the tree that I was looking for. Packaged perfectly. Quick ship. Beautiful, healthy and green. Even came with Christmas wrap on the pot. Nice touch. I was very pleased.
Answer: Never tried to get hold of customer service I've had no need to.
Answer: Hello! The 3 gallon Skip Laurels are going to be about 2-3 feet tall, and the 5 gallons are going to be about 3-4 feet tall. You will want to plant these between 2 to 3 feet apart, so, if you have a 20 foot wall, you'll need between 7-10 plants to suffice that space. Hope that helps! Please contact us at sales@thetreecenter.com should you have any more questions. Nicole B. | Customer Service