thredUPReviews 6,181

I have been a thred up customer for a few years now. Once they changed their format and how their site works, it went down hill. Thred Up is a scam. I have sent in huge bags filled with brand new, like new clothing and in excellent condition clothing and received either A: less than $1.00 for an item or B: they told me items were in unacceptable condition (rips, discoloration, etc.) which is FALSE.

I have heard that now Thred Up keeps items for resale that people send in and tell you they were unacceptable and you get zero credit for them and they in turn resale it off the side. Shady business.

I have bought a few things from them with the little credit I have received and was happy with my purchases, however I will NEVER be either selling or buying from them again.

A month ago I sent in a bag of clothes for a payout. It will be the last bag I ever send. First of all, my bag was there for 3 wks when I contacted them for an update. Secondly, I just received my payout information, and the average payout was $0.60/kids item. I sent in name brand, excellent condition clothes. For example, a Harley Davidson T-shirt ($0.85) received a higher payout than a pair of Talbots pants ($0.60). Really?!? I was pleased with my 1st bag, but based upon what I saw tonight, I will never use this site again. Buyer/Seller beware.

After receiving items for my daughter that were purchased via Thredup.com I decided to give it a try. I'd like to tell you how the clothes arrived but i cannot - because the below standard shipping of this company means that it will take two weeks from order to receiving the items. THAT is disappointing, NO MENTION of this when the order is placed, just got an e-mail the next day saying YAY for us - we are really busy - too bad for you, you'll get your stuff whenever." I am NOT a happy customer.

I love thredup.com, I've made several purchases and have always been pleased with them. My grand-baby looks so nice and I feel nice knowing all the money I saved. We have a local baby consignment shop near by, and their inventory nor quality comes close to thredup. I look forward to shopping to see what's next. I don't send in bags, I donate everything out grown to my local Goodwill, so I can't comment on anything but what I've bought, I've been a happy customer for two years, and look forward to my next purchase next month for fall clothes.

I liked the swapping boxes way a lot better, I don't use thredup as much as I used to. It seems like when I send bags in I get less money each time. And now you aren't going to accept the main brands that most kids wear. I have had a bag for awhile and I am going to send it in, I hope that the brands I send get grandfathered in like promised. Then I will most likely spend my balance and not do it again. The close I have purchased from thredup have met my expectations and beyond. I just believe that you have lost a lot of customers because of how it is now.

For one, it takes forever for them to ship your items. Second, I made the mistake of sending them 2 bags which were over 20 lbs each. Very nice clothing. I got. 40 to. 60 for each of the pieces they took-which resulted in $8 payout. Very disappointing. They lost one of my bags and I have sent them the tracking numbers time and time again-when I check it on UPS, they were both sent at the same time and signed for by the same person. I still have yet to hear from them. I will not be shopping with them ever again after this is over and done with. Be careful and stay away from this company!

I have to say I had a better experience with the original thredUP. I have for the most part had good experiences with my purchases. I have some complaints on the service. Example: I made a purchase from my ipod but in the picture one item looked like full length pants but was actually not, I contacted them with in the hour but was told; sorry we already packed your box and cant help you. My box did not ship for a couple of days. My other problems are mainly with sending items, they have lost almost every bag I have sent and the one or two bags they did not loose they gave me a credit for the items with the most wear; yet a ton of items in the bag with little to no wear seem to disappear. I have sent a large amount of almost brand new clothes and never received anything for them. I feel there the department handling the incoming items is lacking in proficiency and accuracy.

I loved Thredup in the beginning with the box-swap model. It was so much fun, and I feel it was a really good value as well. Not so much anymore. Since they have gone to consignment only, I have only purchased a couple of items and have not sold any, due in part to the lack of convenience and poor return. I will probably not shop much with them anymore because it is more expensive now. I sure wish they would go back to the box-swap!

This is my all-time favorite site! I'm a bargain shopper, I love going to Goodwill and searching for great clothes. The only problem with Goodwill is that you don't usually find an actual outfit that matches, just random pieces. ThredUP is so easy because it lets you enter search criteria for that exact size and clothing brand, and even color of shirt or pants that you are looking for. You can get some awesome deals buying clothes from them. I've never sold through them though, I've heard you don't make much money so I do all my selling on eBay!