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The company has garnered a positive reputation for its Tracki GPS device, which is praised for its reliability, ease of installation, and global coverage, making it particularly appealing for tracking valuable assets and loved ones. Customer service experiences are generally favorable, with representatives being described as helpful and responsive, particularly in resolving concerns related to lost devices and refunds. However, there may be occasional apprehensions regarding service delays or issues with returns. Overall, the feedback reflects a strong customer satisfaction trend, underpinned by effective support and product functionality.
This summary is generated by AI, based on text from customer reviews
I just spoke to Raymond and he was extremely helpful. I was worried that I would be charged for a lost device. He assured me that I would not be charged and also processed a refund for me. Thank you so much Ray!
Tracki GPS is a handy device for the ones who want to track their kids, vehicles, valuable and assets in real time. The device comes with a magnetic mount that makes it handy to install. Also, it has an in build international SIM card. The device has worldwide coverage. Once installed, all you need to download a FREE app from either of the App store and track the location of anything from anywhere in the world.