UberReviews 1,538

This app ia unbelievably bad, please contact lyft, I'm begging you. I was at a football game and after I contacted an Uber to take me back home. I was waiting for 30 minutes and then the driver canceled on me after I had called her and asked where she was parked. This happened 3 time's total, I eventually had to walk back to the hotel pissed off at this app

It is unfortunate, considering that it is a supposedly reliable company, several episodes of scams, that charge trips from your card without using the service, it has happened, I also love families and friends, then Uber does not recognize it, I had to stop use that Uber service.

Took my money but didn't refund it when rides were not fulfilled. Avoid this company...

I called the uber # *******237 and a foreign man just hung up on my while inwas talking to him. I asked if my order had been cancelled and he said yes. I had called the day before to cancel but was just calling today to check and make sure of that so I wouldn't be charged and to have him to remove my debit card. Then he pointed me to the website after I asked to remove my card from the system. Then he signed and said well this conversation is going no where and havena great day! I was still talking while he was saying this. I wasn't rude or mean to him at all wow. This was my first time using uber too. Ugh...the way of the world.

I reserved a ride to the airport. A name was even assigned so I thought I was set. 10 minutes before the scheduled pickup time.: the app showed there was no driver available. I had to drive myself and incur parking fees. Things probably the 3rd or 4th time this has happened. I will never use Uber again as they are unreliable. They cast me around 230 dollars with this stunt as I had to make a last minute change and drive myself and pay for parking for 8 days on a business trip. Just the worst company around. I will go back to using regular taxis.

Now a days Uber company and other companies like this, are doing worst marketing with drivers and owners of Car. Majorly due to this reason only trusts of so many Driver's & Owner's are going to down for the said companies. Actually some Drivers/Owners had done their duties according to their capabilities during covid pandemic and even in the close competitive market they don't leave Uber/Other Companies, tried to maintain their relationship even with low earnings. But now the said companies are deactivating their ID's only on the basis of Some Rider's false/wrong complaints. These type of companies are not analysing ground level problems/issues, only taking decisions on the basis of that type of reviews, according to that Drivers & Owners it is wrong. So, I would like to request the said companies to improve that type of issue because lacs of families are depends on you.
Thanking You, If any of the official of that companies will read this kindly try to share this with top management for the future improvements, and also it can help lacs of families, some people also facing that type of issues.

My driver change route book karta time 450 payment show kar rha tha sation pucha to 563 show karna laga driver dusre route se leka gya CNG dalna ka liya roka mena bola meri train hai fir bhi nahi mana or uber se koi sport nahi mila very bad cab uber

Uber in UAE are thieves, they charged you twice but they don't return your money back and they are not reachable, so advice uae government to not allow thieves in this amazing country. Attachment is the evidence that Uber drunk driver he let us waited half an hour, he cancel the trip and charge us 158 dirham, now be prepared that I'll return the amount 10 times

I was trying to set up Uber I started to and put my credit card information into the Ubers app but when she arrived we paid cash instead so I don't know how this trip got charged to my credit card. She did not speak English, so it was very hard to communicate.

***** I spent $20 on a cheeseburger and fries, including a $4 tip for the driver. The driver showed up 10 minutes ago and gave me 2 orders of french fries and NO cheeseburger. After trying 2 times to talk to 2 different reps. (who are in the PHILLIPINES), they could CARE LESS about me not getting the correct order. I tried nicely to explain the situation and they would NOT give me a credit on my account or ANYTHING. Do yourself a favor and go with a BETTER FOOD DELIVERY SERVICE. Never again! I think this is the WORST experience I have had in the 12 years I have been doing food orders. *****

Tried to screw me out of my money on a ride i dint take then gave it back then took it a gain had to get my bank to stop payment they have gone woke cant get in touch with them any longer wont respond to complaint they suck next time use lyft at least they have real customer service uber went woke vary vary liberal

Worst experience with the uber system built. Old payments were added to the new ride payments, whereas the old ride payment was paid using cash. Unnecessarily had to pay double for the new ride. Auto drivers unnecessarily took advantage of the situation and charged double. As a matter of fact no driver with ride for free and let the customer go without making payment. If so called "UBER" holds responsibility for this issue, pay back Rs.120 which is a double change I have paid to the Auto.

Guys be cautious, several times i was charged more than was shown at the beginning.
Have the reflex to check the history if you use dauly the uber like me.
Luckily i always met a very good customer service, the last his name is PKUMAR373, i was scammed again the last week by a dishonest driver and this guy fixed it for me.
Uber must be cautious with their drivers, some know the tricks how to scam clients.

Tried uber for the first time, the food arrived cold and a drink had spilled making everything wet, from a restaurant less than a mile away, called the driver andf he said nothing i can do and put the phone down, tried to contact uber and still trying to get refund

We took a mini vacation from September 11-15,2023. We took a total of 6 Uber rides with the most courteous and delightful drivers! One with Juan, Cuong, Roberto, Derlis, and twice with Philip. Our rides with these individuals could not have been better. Looking forward to Galveston in the coming year and only hope we can see them again for a ride. Great job Guys. A big thumbs up!

Roger and Mary Reyes