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The company has garnered a mixed reputation among customers, with some praising its competitive pricing and prompt shipping for certain products. However, significant concerns overshadow these strengths, particularly regarding customer service and order fulfillment. Many customers report issues with receiving damaged or incorrect items, delays in processing returns, and a lack of responsive support. Complaints frequently highlight difficulties in obtaining refunds and inadequate communication, leading to frustration and dissatisfaction. Overall, while there are positive experiences, the prevailing sentiment indicates a need for substantial improvements in customer service and accountability.
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Great shopping experience. I searched everywhere online and this was the best price (and shipping price) for this bird feeding station there was. Not only did it arrive perfectly in just 4 days, but there was a good-humored note attached to the inside box that literally made my day. Thanks for a great product and fun experience!
Jolene
Rakuten referred. All good! Will order from unbeatablesale in the future.
Very fast delivery, perfect item, exactly what I was looking for!
Even though the whole experience was satisfactory, once I placed the order it was impossible to see the order right away even though the money had been withdrawn from PayPal. I had to call to find out that everything was fine and that the lack of transparency was due to an obsolete electronic tracking system.
Placed order- stayed in Paypal pending. Order never got into the system. Don't understand that either.
Called and got order in system after I furnished a copy of the order. Not sure I'll go through that again.
Ordering process was simple. Took 48 hours to ship and a inquiry as to when it will ship ended with a recording similar to "no one is available to help you at this time". Product delivered was exactly as I ordered and once shipped, the tracking, notifications and follow up was 5 star.
It was very easy to make a purchase, well tracked and received.
I got my order quickly, however, I was sent open box, not new. I was never told I would be sent open box. I don't purchase open box as I've always had issues.
Easy to navigate and place my order. I like the bright color
Nothing to report--everything went as it was supposed to be
I wish I could find a bigger can of this stuff :( but other then that I love this powder! It's dairy free so you can mix it with any milk you want and it delicious! 2 for 1 deal!
Good, delivery within a few days. Was just beginning to wonder when it might arrive when it showed up.
My order ID: *******. Please give me tracking information. Thank you
First order got lost by Fedex, however within a couple days all was well and order was received.
Second order got to me in efficient time.
You can never get through to customer service and items are not shipped on time or they are randomly cancelled
Limited customer service hours. Phone answering & live agent on internet from website both non responsive
Answer: Amazon seller. We thought we could trust them. BIG MISTAKE.
Answer: Hello I am sorry to hear there was an issue. Please provide your 8 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You service@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Regarding: ORDER #: 4863504454561-1 REFERENCE #: 10951696 Dear Alberta Yarborough, Thank you for ordering from UnbeatableSale We received your request to cancel your order for the Tin Burner Cover Set 2-8 2-10 Harvest Apple. We have forwarded your request to our cancellation department. You will receive an additional email confirming that the cancellation process has been completed. If this order has already been shipped or is in the process of shipping, we will be unable to cancel the order. If we are unable to cancel your order and the item is eligible for return, please contact us for an RA. PLEASE NOTE: This email is not a confirmation of cancellation. Thank you. Sincerely, Customer Service Department 1-888-657-8436
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey tc@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey tc@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Mr. Mike Martin
Shop unbeatablesale.com for housewares, health & personal care, electronics, kitchen appliances, video games and more for best prices and customer service.