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UPLIFT Desk enjoys a strong reputation for product quality and customer service, with many customers praising the durability and customization options of their desks. The responsiveness and helpfulness of the customer support team, particularly individuals like Steven and Jamie, are frequently highlighted as significant strengths, with prompt resolutions to issues such as damaged items during shipping. However, some customers noted concerns regarding occasional shipping delays and minor cosmetic damages upon delivery. Overall, the company demonstrates a solid commitment to customer satisfaction, effectively addressing concerns while maintaining a positive purchasing experience.
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Extremely impressed with customer service. Harper was so helpful in making sure I was taking advantage of all discounts available. Can't wait to get my new desk!
I had reached out earlier to Uplift and was paired with Harper Stevens and he has been such a huge help, so kind and extremely professional. I would highly recommend as their products are amazing and pricing is right on point! Weve ordered from them before and the table we bought is by far our favorite piece in our office. If you aint buying from uplift your messing up! Get to upliftdes.com and go order your office furniture now quit wasting time!
I recently bought Uplift desk and I wanted to share my experience. After doing some online research, I finally went with Uplift for its warranty and high ratings. It seems they are very popular in the industry.
I bought 60" x 30" with Dk Rubberwood Solid Wood. So many accessories to choose from. It's like a one stop shopping for anything you need. The table looks beautiful and steady.
There was issue with delivery of the tabletop. They have an amazing customer service. Timothy (Tim F.) has been very helpful in resolving the issue. I am happy with the table and the excellent customer service. I'll definitely recommend their products for anyone in the market for a standing desk. You can't go wrong with them.
Purchased a 30 x 48 Walnut Laminate Desk. Frame is rock-solid even when raised, motors are whisper quiet and smooth. Assembly instructions are a 10. Walnut laminate looks authentic and even has a very slight physical grain, yet mouses great. Can't think of anything I would change. Had several questions for customer service and they performed at an 11.
Recently I received and assembled a second standing desk from Uplift – this time for myself – and I could't be happier with it! (The bamboo top is beautiful and a pleasure to work on.)
The bigger reason for this review, however, is the exceptional customer service I received, now for a second time! I am happy Uplift's employees are invested in making the experience of getting a new desk as easy and problem-free as it could be and want to send personal thanks to Krysten New for her prompt help in replacing a part damaged during the shipping of our first Uplift desk a year ago and to Trey Boyd for kindly helping me with my recent order. Thank you!
The desk is certainly high quality especially with curved bamboo top. My husband loves it. I have several questions on whether exchanging to C-frame from T-frame I bought, Steve Bostic has been super responsive and answered all my questions clearly. He also provided immediate help on exchange even though my husband decided not to do so at the end. I have strongly recommended Uplift desk to my friends and two of them plan to buy. Steve is definitely the reason that I am willing to make recommendations in addition to high quality. Great customer service does make difference for customers! Hope we have more people in customer service filed who do great jobs like Steve does! Thank you Steve.
Fang
By far the best Customer Support experience I've ever been apart of! Harper S. Took the time to help me with all my problems, Including having the patients to deal with my million's of questions lol. 10/10 will Buy a desk here again! Thank you so much Harper S.! Cant wait for the Desk to arrive!
Harper was super thorough, ask me questions about the use of my space. I originally was looking at the used pieces and decided that this was worth the full 60x30. Hopefully all is in stock and will deliver soon.
I recently ordered a second desk for my husband. When I placed the order, I forgot about the sale, I forgot to apply the promotional code. I reached out to customer service to see if they would work with me to apply the same discount to another order for a file cabinet. Harper responded with enthusiasm to assist, and the process couldn't have been easier! All of my interactions with UPLIFT Desk have been wonderful. Keep up the good work and the great desks!
I am a realtor in Oklahoma and have been looking for a sleek storage option for my office. Everything I found was bulky and had a cheap build quality. I stumbled upon Uplift and found the right unit for my needs. I placed an order for the Uplift 3 drawer file cabinet but was having trouble processing my order through ordering online. I called and was happily greeted by their customer service rep Samantha! She was great! She addressed my problem and helped me place my order locking in a great deal! Looking forward to receiving this file organizer. I little on the pricey side but definitely worth it for the quality.
My wife bought me the beautiful V2 desk with a reclaimed fir desk top. It's beautiful, easy to assemble, and works great! I had a question about a back ordered part. Samantha C in customer support was great!
I have been very pleased with the electric standing desk I have ordered - it is very sturdy and high quality. They were very helpful when I needed a wheel replaced and the products ship quickly. Recommended!
Samantha Cobb helped with my desk configuration, answered all my questions and was really good with organizing my shipping to Canada. Handled all the details and was easy to work with. Thank you for your support.
I really like my new Uplift desk, balance chair and board. Easy to assemble and it looks like the website pictures! R/Todd
Sales rep Marianne N. Was incredibly helpful in answering my questions regarding the uplift desk. She was patient and thorough with her responses. Given her excellent customer service skills, I would definitely call her again to order or ask questions.
I just ordered an adjustable desk from Uplift Desk and had great support throughout the process from customer service rep Samanath Cobb. I first encountered her via an online chat, when she was able to help me take advantage of an offer for a free desk lamp with my order (which I somehow went away before I could sign up for it). She was very courteous and responded to my questions quickly yet was not pushy or intrusive. She followed up after noticing the item in my shopping cart for a few days as was making my decision, but didn't put any high pressure sales tactics on my.
I purchased a V2 Commercial standing desk from Uplift Desk and am very happy with the product. The desktop did come with a negligible defect in a corner, but I did reach out to their customer service anyway to let them know. Marianne Nissim was the representative that assisted me, and she was extremely helpful. Not only was she quick to respond to my inquiry, but she also offered me 3 different options for me to choose from to make up for the inconvenience. I was more than happy with all 3 options she offered and ultimately am happy that I purchased the desk from Uplift Desk among the many other options out there in the market.
With their intuitive customization mechanics in their website, to their easy-to-follow instructional videos, to their excellent customer service, UpLift demonstrates that they design the entire experience around meeting customer needs. The build of my desk is sturdy, the looks attractive, and it really has helped my ergonomics.
Plus, when one of the items I had ordered was delated two times, I contacted customer service and Marianne Nissim quickly resolved my issue by suggesting I exchange the delayed item for a very similar one they had in stock; she even threw a little bonus gift on my order!
I highly recommend Uplift, and am considering ordering my Father a desk for him self.
I was looking to purchase a new standing desk/table and Julian was very helpful explaining everything to me. I went back multiple times for clarification and he always responded quickly.
My purchase experience of an Eco Curved Standing Desk from UpliftDesk.com was exceptionally smooth and timely thanks to the help of Sales Associate, Will Clark. His customer service ensured a previously purchased product (under a different account, 3 yrs prior) was ordered with identical specs/accessories at nearly the same exact price! His proficiency and professionalism, coupled with his friendliness, made for a very pleasant customer service experience.
Answer: Very easy, as others have said. Avalon was available immediately via chat and also helped with quotes etc from her personal email. A nice change from the typical bots most sites have!