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UpworkReviews 2,133

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 8th among Freelancing sites.

service
541
value
523
shipping
285
returns
331
quality
512
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Kenya
2 reviews
0 helpful votes
Follow BERNARD N.
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Every trader need to check out on the safety of the platform before you lose your money. I did ths with Cryptospair and I'm proud of me. Cryptospair saved my life.

Date of experience: June 16, 2022
Virginia
2 reviews
0 helpful votes
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Freelance Work
June 17, 2022

I've been a member of Upwork since 2016. I've watched it evolve into something different than what it started. It still isn't exactly user-friendly. It isn't friendly to freelancers. It caters to people willing to spend money on the site. They take a lion's share of the profits from each freelancer. Be prepared for what you get when you're dealing with the site. They don't make themselves readily available and if you got a problem it will take you forever to navigate through the site to get results. You likely won't be happy with what you get when you're finished. However, the site has allowed me to connect with some top-notch clients and make a modest living working as a full-time ghostwriter.

Date of experience: June 15, 2022
Pakistan
1 review
1 helpful vote
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I need help in getting back my Upwork account. It has been suspended today without any official email or any notification. I can still reach out to existing clients but can't apply for proposals. This is strange as I didn't commit any violation of the code of conduct. Need urgent help to fix this matter. Thanks in advance

Date of experience: June 15, 2022
Myanmar
1 review
0 helpful votes
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In my opinion Upwork is by far the best platform available for freelancers. I have been on fiverr and freelancer but Upwork is the one I recommend. There are things to be done, and the good thing is Upwork is constantly trying to upgrade it to match with needs of clients as well as freelancers.

Date of experience: June 12, 2022
Pakistan
1 review
0 helpful votes
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A place to change your life
June 11, 2022

Upwork is just life changing opportunity in terms of financial stability not only for the seller but for it's whole family they respect you and always play there role to serve you as much as you can
That's why buyers can get an outstanding experice to get their work done

Date of experience: June 10, 2022
GB
1 review
1 helpful vote
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I have found that Upwork is a complete waste of valuable time as after twice placing a job and ending up with zero freelancers capable of doing the required tasks I gave up. Is there a reliable source for finding freelance web programmer/builders

There can be initial interest in your job posted on Upwork but as is so typical of freelance programmers it seems, their communication skills are often non existent and they subsequently drop off the radar without quoting for the work. How one can deal with this level of ignorance is beyond me as someone trying to start a business and pay out good money for professional help.

The Upwork site is not very unhelpful in my opinion with no facility to draw attention to unprofessional conduct or failures to respond in a coherent and timely manner.

Total waste.

Date of experience: June 7, 2022
New York
1 review
1 helpful vote
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Upwork has hidden charges which will never be informed and they charge you inactive fee which is not fair at all. This way they are scamming a lot of people and steal your money Beware!

Date of experience: June 2, 2022
Bangladesh
1 review
0 helpful votes
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Upwork have helped me to jump start my career in this pandemic. Though there were few bumps on the road and few more on the way but I am glad I stuck with Upwork.
It challenges me to continuously improve my skills and add more to my arsenal in order to keep up with the intensely competitive market.
If you are confident in your ability to learn and adapt, this platform is highly recommended.

Date of experience: May 28, 2022
Egypt
1 review
0 helpful votes
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Upwork changed my life, literally. The professionalism in how they manage contracts between the two sides is top class. You feel 100% safe before starting any contract and the other side as well. Upwork makes you feel safe and secure about getting the job done without hassles. I only concentrate on my work other than anything else, which is why Upwork is considered as a perk for me! Watchout for their seminars on how to be successful as a freelancer and their lovely supporting community. Thank you Upwork and wish you all the best.

Date of experience: May 20, 2022
India
1 review
0 helpful votes
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Upwork Rocks!
May 19, 2022

I have been freelancing for over a decade on this platform and there's no looking back. It's the best place to connect with a global community. Find the perfect work-life balance with flexi-timings to juggle between work and family. Be your own boss.

Date of experience: May 18, 2022
Bangladesh
1 review
0 helpful votes
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I'm thankful to Upwork
May 15, 2022

Upwork is a blessed platform for me. I've made my freelance career with Upwork. I'm really happy with their management and worldwide work opportunities. Not only clients, freelancers are also now benefited when pandemic starts.

Date of experience: May 13, 2022
Philippines
1 review
0 helpful votes
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Upwork is the best
May 15, 2022

Upwork is secure, trustworthy and reliable both for clients and freelancers. If you want to avoid bad experience! Sign up now!

Date of experience: May 13, 2022
Romania
1 review
0 helpful votes
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Upwork is the best freelance platform I've used.
It is trustworthy and secures client and freelancer through the process.
I'm happy to be on the platform and would love to keep working on it.

Date of experience: May 12, 2022
Philippines
1 review
0 helpful votes
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Great site!
May 12, 2022

Upwork is helping me in showing my skills and gained knowledged from my previous work experiences while earning.
The app is legit with freelancers looking for a legal jobs as well as employers looking for a freelancer's superb services! Keep up the good work Upwork!

Date of experience: May 11, 2022
California
2 reviews
3 helpful votes
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There are unethical freelancers on upwork who has won the contract and completed 1 work, but the contract was opened still, and the freelancer falsely charged $250 to my account when there was no work request, and he didn't do any work for your account. Then when I filed the dispute for the charge, that freelancer left me a 1 star review saying I abruptly ended the contract and accused me for being unethical. He was contacted for the false transaction on our account, and denied the charge, and after I filed the dispute and won and got the money returned, he falsely accused me of an unethical person and left me a 1 start review. What's worse is that I brought this issue to upwork and asked them to review all messages between me and the freelancer, and they were clearly able to see what happened, but yet, they are keeping those crooked, unethical freelancers on their site. Please be advise if you use upwork, this can happen to you.

Date of experience: May 10, 2022
Oregon
1 review
0 helpful votes
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If I had one company to take off the face of this Earth, it would be Upwork. Downright, worst service I have ever experienced, both on the client side and freelancer side (and I have been with Upwork since 2009 when it was still Elance) so yeah I have a right to this ACCURATE opinion. They absolutely hate when you form a team of your own on the platform because they see it as competition and a liability to their bottom line (considering teams try to take jobs out of the platform to avoid the fees). Furthermore, there's terrible talent on there - my grandma can perform services better than most the foreign thirsty freelancers on there who can barely speak English and worst of all, there is no AUTOMATION to the service! Luckily, I'm fixing that. Have fun with your new competition, Upwork AKA Hellwork.

Date of experience: May 7, 2022
Philippines
1 review
0 helpful votes
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Upwork has helped me big time during these times of hardships and uncertainties... Upwork also opened doors for me to explore more on what I can do as a freelancer.

Date of experience: May 6, 2022
India
1 review
0 helpful votes
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Upwork is a great platform for startups and old partners. Our journey with upwork is 15 years old and we are so thankful for Upwork platform to give us this opportunity. It's a very competitive and excellent platform where you have to perform your best to stay on top. If you are a hardworking and honest person then this platform is for you.
For Clients this is a win win platform, they just have to post their job and they will get contractors who will deliver exactly as Client wants the job done.

Date of experience: May 4, 2022
GB
3 reviews
1 helpful vote
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Good service
April 25, 2022

You need to be very careful about choosing freelancers. The quality might be pretty inconsistent. Also I had a situation when the freelances just went MIA and I ended up wasting a lot of time.

Date of experience: April 24, 2022
RU
2 reviews
0 helpful votes
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I hope you read this doc till the end.

Hi! How are you?
I just wanted to discuss my business idea for both of us.
I'm never a faker or a cheater and I am really serious.
I am a full-stack web developer with good experience of 7+ years.
I want to work on a Upwork.com site.
I have worked at Upwork.com before and my Upwork account was closed for some reason a few days ago.
Upwork.com prefers European and American freelancers and they are well treated. (in the price of their works)
So I need a European or American account to get more money.(Other nationality maybe possible)
If I don't pay you, you can close the account any time, because you will have all access and the profile image is yours.
In this case, it will be a great lost to me. So there is no need to worry about the payment.
If you are interested in me, please contact me through Skype.
We can discuss more detail.
If you dislike mine, please don't be angry with me.
Business is business! But I want you.
To think once more. Believe me.
If you agree, I should work on your pc using anydesk or teamviewer because of my location.
**********************************************************************************************************
On your PC remotely, I ONLY use your computer for searching jobs on upwork.
I won't access/use any of your data on your computer but just need to access Upwork.com and work there only.
After I get hired, on my PC I will work on a project.
If I login to Upwork on my pc, the account will be closed soon. So, I need to work on your pc.
***********************************************************************************************************
Eventually you will get money earned. You can choose one of 2 kinds of payments
• 10 % of my monthly income.(I can earn 3000$ after two months)
• 100$ per month.

My skype id:
Live:. Cid. 60f655b74ac5ada8 (username: ladyhand)

Thanks for reading.

Date of experience: April 19, 2022

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States