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UpworkReviews 2,133

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 8th among Freelancing sites.

service
541
value
523
shipping
285
returns
331
quality
512
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Canada
1 review
0 helpful votes
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Don't bother
September 9, 2022

They posted a fake job posting and prompted me to sign up before applying. When I finished signing up, I went back to apply for the job and it wasn't possible. I realized that the post was an example of a job that I could get if I signed up and not for an actual job. It turns out the real application was to even be considered for jobs because they emailed me in the middle of the night to tell me that my profile wasn't accepted. I graduated with multiple awards and am looking for experience, but they're just looking to pad their bank account by taking massive billing fees from people who want to charge more.

Date of experience: September 9, 2022
Kenya
1 review
0 helpful votes
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Great Platform Experience
September 8, 2022

Generally, Upwork is great, especially when dealing with clients that know their requirements beforehand. Upwork links you with clients that are of high value and professional. There are a few clients who just don't know what they want and it's our responsibility to break down the descriptions to them but there are a few of them who end up assigning the job without expert advice which eventually leads to misunderstanding and bad reviews.

Date of experience: September 8, 2022
Sri Lanka
1 review
0 helpful votes
Follow Amali Sandaliya F.
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Upwork is a fantastic platform for bringing the greatest talent and clients together globally. I've worked with several clients all across the world, and they were all extremely happy with the results. Clients pay for the work performed and the freelancer receives payment for the work performed thanks to Upwork's secure payment system. Finding the perfect match for projects is made easier by public comments and a freelancer and client rating system. It's an excellent place for freelancers to display their diverse skills through customized profiles. Thank you very much, Upwork!

Date of experience: September 4, 2022
AE
2 reviews
0 helpful votes
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Best freelancing platform ever I exposed with.
August 14, 2022

I found best platform for freelancing as "Upwork" which if follwing best feautures. Easy to use, Payment methods, layout and design, Customer support, High profile client, Accurate job filters, etc.
Thanks Upwork,

Date of experience: August 13, 2022
Portugal
1 review
0 helpful votes
Follow J F.
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Upwork works!
And this is already a huge issue. Furthermore, they have a support team that is ready to help and solve any problems you may have whether with the platform, clients or payments. Just ask for help. Another advantage is vastity of clients you may find, and work with.

After this, and once the platform provides you with a lot of information about previous works from those clients, and others, you really get to choose if that´s a good fit for you, or not. Follow the rules, and you´ll be able to build a professional path.
Thank you, Upwork.

Date of experience: August 12, 2022
Georgia
1 review
0 helpful votes
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Glad to have the opportunity to be implemented on an upwork.

Large pool of clients, with a variety of budgets and tasks.
In 3+ years I have never had any problems with the service.

Professional implementation, remote work, flexible schedule, choice of clients, without having to be distracted by finding them and other tasks not related to your professional skills.

Date of experience: August 11, 2022
Florida
1 review
0 helpful votes
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I am a copywriter and I have had wonderful experience with meeting great clients who are very communicative and it has been a wonderful experience growing my skills and my portfolio! I highly recommend.

Date of experience: August 7, 2022
Pakistan
1 review
0 helpful votes
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I have been providing Amazon related services on Upwork from past two years and without any doubt this platform is the best for freelancers as well as clients. Best and active support. Love it!

Date of experience: July 28, 2022
Nigeria
1 review
0 helpful votes
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One would have thought a job marketplace as safe as this would be unachievable, looking at the rate of cyber insecurity, but Upwork boast of such a safe virtual workplace environment.
Its impact to deflate balloon of skyrocketing unemployment is incredibly great.

For me, it has boost my monthly turnover. I can't wait to win more jobs, deliver satisfactorily, earn more badges and turn it from side hustle to main career.

Date of experience: July 19, 2022
India
1 review
1 helpful vote
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I would Like to take this opportunity to thank you Upwork for maintaining a high standards which is what's makes them stand out and the only trustworthy freelancing platform.

However, the availability badge option should be reconsidered as it ask for a minimum of 6 connects per week to keep our profile visible which is not good.

With taht being said i am overall happy with Upwork.

Thank and God bless you.

Best Regards,
Tausif Ahmad Khan.

Date of experience: July 17, 2022
Turkiye
1 review
0 helpful votes
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I have been able to quit my normal job and become a full time freelancer, and build and connect with amazing clients that I'm working with for the longer term. Thank you Upwork!

Date of experience: July 17, 2022
Thailand
1 review
0 helpful votes
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Super Excellent & Professional Platform for Jobs and Freelancers in same time. Easy to use Platform, provide professional Tools which make finding Job or finding Freelancer an easy.

Date of experience: July 10, 2022
Philippines
1 review
0 helpful votes
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Upwork is a relible source of income for me specially at the time of pandemic, I still remember the feeling of getting my first client, feels good that i will now start to work and earn money. That is because of upwork.

Date of experience: July 9, 2022
Pakistan
1 review
0 helpful votes
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It is great freelancing website and I help buyer to get they need. I am working on upwork from 1 year and I have great experience with this website.
Highly recommended.
Thank you upwork

Date of experience: July 6, 2022
Nigeria
7 reviews
0 helpful votes
Follow Hafsat U.
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Upwork is that platform you can use to improve yourself and your ability to pitch and write proposals. It's a really competitive space so it'll challenge you to improve yourself to be able to get your proposals accepted and subsequently get hired by prospective clients. The only downsides are having to pay for connects and the Upwork service fees. I once got paid $10, for instance, by a client but I ended up getting just $7.0.

Date of experience: July 3, 2022
Gabon
1 review
0 helpful votes
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Upwork allows me to work from home and make decent money. I recommend it to all workers around the world, you will not be disappointed.

Date of experience: July 3, 2022
Indonesia
1 review
0 helpful votes
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Great Site
July 2, 2022

Great Upwork, Recomended site freelance site for working online remote to meet client at worldwide, the best Upwork

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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I've been using upwork for over a year and have had a great experience. The site is easy to use to apply and manage contracts. With the new updates both small and enterprise companies reach out to me.

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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Awesome & Excellent
June 17, 2022

Upwork have helped me to jump start my career 15 years ago and even now it is helping me. Instead I started my company Techgallop.com here on UpWork. Though there were few bumps on the road and few more on the way but I am glad I am still working with Upwork.
It challenges me to continuously improve my skills and add my team at Techgallop.com more to our arsenal in order to keep up with the intensely competitive market.
If you are confident in your ability to learn and adapt, this platform is highly recommended.

Date of experience: June 17, 2022
Ukraine
1 review
0 helpful votes
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There are many job offers, a lot of tasks, clients from all over the world!
If you want to work with foreign customers, earn more money than at home, and work from anywhere in the world, you at Upwork!

Date of experience: June 17, 2022

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States