Vacation House Linen & Towel RentalsReviews 52
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Vacation House Linen & Towel Rentals Reviews Summary
The company has established a strong reputation for its reliable and efficient customer service, with many customers praising the prompt responses and friendly interactions, particularly highlighting the helpfulness of staff members. The quality and cleanliness of the linens and towels received are consistently noted as high, contributing to overall customer satisfaction. However, a few concerns were raised regarding occasional order discrepancies and pricing perceptions, with some customers finding the service slightly expensive. Overall, the sentiment is overwhelmingly positive, with a strong likelihood of repeat business due to the convenience and professionalism demonstrated.
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Traveling is a great way not only to relax, but also to get the thrill of walking, doing various sports, and tasting exotic dishes. It is not so easy to turn it into a hobby, especially if the constant employment of work interferes. However, there is a way out of any situation, and everyone chooses what he will do in the future. And if you are traveling by car, I advise you to rent it from Hertz Ireland Dublin airport.
Everything was waiting for us when we arrived. No problems at all. Will use this service next time.
We used this service twice this year: once in July for a Narragansett stay, and once in August for a Charlestown stay. We were 100% satisfied and pleased both times. The linens we ordered were ready on our arrival each time and the quality and cleanliness of the linens was perfect. Our deposits were returned in a timely manner as stated. For our August stay, I called 3 days before our arrival to add some items, and it was no problem whatsoever. The owner is fantastic to deal with. I highly recommend this service and would definitely use it again!
Everything was exactly as expected - our linens were at our rental home before our checkin time, they were all clean and good quality.
Linens and towels were waiting for us when we checked into our house. They were good quality. Made our life so much easier for our vacation. Highly recommend!
Everything was delivered on time and in perfect condition.
Towels were great. Some wash cloths were dingy looking and stained.
Great experience and customer service, no problems with any of the linens.
This company was very professional. Our order was there waiting for us without a hitch. I would highly recommend their service.
My sets of sheets and towels arrived in sealed packages so o was confident my linens were clean.
I called because I needed to change the type of beach chair I ordered. My call was answered promptly and the changes were made. I requested a confirmation on the change and the person I spoke to quickly sent me an email showing the change.
Marilyn, thank you for the kind words and the 5-star review. We truly appreciate your business! Susan
Very friendly and helpful. Professional. Have used before with no issues. All was taken care of fast and efficient.
Very pleasant person (Susan) to deal with. She got back to me after my voicemail message in a prompt manner and answered my questions and arranged for the order. It was efficient and a good customer service experience.
We called them when we arrived at our rental and realized we had no linens, and they took our last minute order and delivered all we need in just a few hours! I highly recommend them!
Katie, I was happy that I could help out at the last minute! I hope you have a great vaca, especially now that you can get some sleep on our comfy sheets :) Sue
Any time I had a question, it was answered within 24 hours. I can not attest to the actual service or products as we are vacationing in August, but I suspect there will be no issues.
Thank you, David! I am sure that you will be happy with all apsects of our service! See you in August :)
Sie did everything she could to meet our needs. Great customer service
Thank you for the 5-star review!
I always have great experiences with Susan! Very professional and helpful!
I'm would highly recommend this service!
Thank you, Colleen, for the great review and recommendation!
It was last minute, on the weekend and they were ready to help! Very organized, professional and friendly.
Heather, thank you so much for the wonderful review! Susan
This company is prompt on delivery and pickup, great customer service, they are also very accommodating with our requests. Highly recommend!
Used Vacation Linens the summer of 2021 and they where great. Always on time and not one issue.
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Hi Thomas. Thank you for renting from us. I apologize that anything stained or dingy got by us. We work hard with our cleaners, our first line of quality assurance, to make sure that does not happen. The cleaners fold them and we visiually inspect when we pack each order and discard anything that is stained or dingy, but we do not unfold and refold the towels, as we have to trust our cleaning service for the bulk of inspections. That being said, if you had contacted us about the washcloths, we would have brought you replacements that same day. Customer service and great, clean products are our goal. Susan.