Vacations Made EasyReviews 1,377

$190 for just 2 entry tickets to seaworld. This place should be investigated and shutdown. RUN AWAY! Even the people at river city fun pass were in shock when they saw it.

Do not use vacations made easy. They charged us $20 more per dinner ticket than if we had bought them at the door. They also charge you $50 to make changes to your reservation and if you have to cancel, they only give you 65% of your refund. We had to make a change and they still got it wrong. Terrible service. I will never use them again.

Do not purchase tickets from this online rip off! Purchased tickets. Get to Jamestown Settlement. No tickets, plus I was charged $34 for tickets to one attraction when Jamestown sells two attractions for $28. Then, you have to pick up tickets somewhere else. What? But I am at Jamestown. Can I have money back? Nope. You must request refund 48 hours in advance. But, I bought the tickets today. Oh well. Total scam! Working with Paypal to get money back!

I bought a Buy One Get one free ticket. They do not display the price. I booked it and it was late when I realized they doubled the price and gave a discount. Do your research before buying any ticket through this company. The lowest price guaranty is a joke. They ask you to sign up with Norton. They want us to buy another ticket and then provide it as proof.

When I bought tickets to a show the online transaction somehow went through this company. They sent multiple misleading emails implying I HAD to go to their welcome center to get the tickets. When I got there they tried to sign me up for some Wyndham resorts tour/sales pitch (only 2 hours of your time! We'll pay you $200!). When I declined, they upped the offer to $300 to listen to the resort sales pitch (so if you're interested in that, hold out for the bigger bucks).
But I don't go on vacation to listen to sales pitches, so took my ticket vouchers and left.
Then come to find out, the show was holding my "real" tickets under my name at the box office and I didn't need to go to the welcome center at all. So annoying!

Woke up that morning feeling so sick to my stomach. Ended up missing the boat. When I called them; they had absolutely nothing in place for this situation. Once you are in this situation where it's out of your control; no refunds no rollover into anything else they just pocket your money and that's the end of it. Very poor management if you ask me. These situations are bound to happen to people they should expect that. This was my first and last time ever using them and I will make sure that all my friends are aware of my experience with this place. Horrible!

Terrible experience! Motel they booked us in after confirming Holiday Inn was horrid. No elevator, filthy, lack of towels, dirty blankets, carpet was sticky, no breakfast bar, smoke smell was so strong we gagged. Company would not do a thing!

There is no deals here, you do better going to the site of what you want to do. Forget about cancelling or changing anything. They are ripoffs. So sorry I did.

Bought tickets from this company the bus tour was a complete waste of money not comical at all it was just about the moonshine still in gatlinberg and if you're not a drunk you will be out of place on this tour we left the tour when it stoped at the still in gatlinberg and rode the trolley back to our cars I called the company to see about a refund and they said no.

I ordered tickets for white waterrafting at 4:00p.m. On 7. 6. 21. I Called on 7. 7. 21 10:00 a.m. when they opened to get a refund because I found the exact same tickets for less than half of the 350.00 they charged. They told me I couldn't get a refund but a voucher for the next year or I could get 30% refunded.My point was it hasn't been 24 hours since I purchased the tickets so I should be able to get a full refund. I ended up paying them 30.00+ to cancel, but the point is they upcharge everything & then in order for me to get the tickets I had to travel to one location and leave there and go to another. THEY ARE A 3RD PARTY VENDOR AND UPCHARGE EVERYTHING. PLEASE JUST GO DIRECTLY TO THE WEBSITE OF THE PLACE YOU WANT TO VISIT

Sure wish I had read reviews before using this site. Got tickets to Sight & Sound in Branson. I changed the date within an hour of my original purchase of 4 tickets & they charged my credit card an additional $40. And this was 2 months prior to the event. Then I realized I was being charged $80+ per ticket when I could have gotten them for $58 directly from the theater. Lesson learned. So when I went to pick them up, I was already ticked off. The man made me go outside & get my husband because he "had to have 2 signatures." Then he tried to sell us a deal for a trip anywhere to a timeshare for $79. When I told him I was upset about the change fee, he tried to give me a $200. American Express card, but only if I spent $79. For the timeshare. He even told me he doesn't work for Vacations Made Easy, he worked for the timeshare company. I don't know how these people live with themselves, ripping people off. Run from this company!

Purchased tickets to Ripleys aquarium and they sold me tickets to a dolphin sightseeing tour. Couldn't get anyone on the phone and two disputes filed thru paypal were both denied! Total scam!

We took a dolphin cruise today( June 10th) in myrtle beach. The guy who printed off my voucher for my tickets was very nice and helpful. He tried to find more discounts and rebates for me and my boyfriend. They didn't try to sell me a timeshare or anything. It was fast and easy. The tickets weren't overly priced either. We had fun and we will use them in the future.

We ordered 4 tickets to the Nashville Redneck Comedy Tour from them. When they confirmed, we discovered that they would not email or snail-mail the vouchers/tickets. They required that we pick them up at their office near Opryland Mall, a $55 Uber ride each way from our downtown hotel. I immediately called and canceled. They refused any refund, even though the confirmation says they would pay a 65% refund if canceled. So we stopped payment on our credit card. They then sent a different confirmation to the credit card company which said the order was non-cancellable. Still disputing with the credit card company.

If I could give this place zero stars…I would! Very crappy service and ALMOST RUINED our vacation and cancelled a reservation the day before we were supposed to go! Terrible place stay away…

This company, vacations made easy, is a crap show. Tickets were booked. Vacation came and we went to pick up tickets. They printed for the week before we ever came to South Carolina. No email, no text message, no voicemail EVER stated a date for the show so I had no reason to believe anything was wrong. They wouldn't make it right. They wouldn't refund me ANY money, and they were downright rude. Yet their voicemail recording said" we understand you are upset. Please keep your conversation polite and courteous. They DON'T. Stay away. I wish I could give ZERO stars. If this is their voicemail, you know people are getting screwed every day. THEY KEEP ALL OF THE MONEY. No matter what. Many reviews say they book wrong dates. Can't be we ALL are making the same mistake. Bad bad company.

Ad said buy one, get one, but they never tell you what their prices are. Found out they are double than if you purchased direct from attraction. Time share seller also. Could not get through with their 800 number on the site. Buy direct, then you can at least pick out your seats and save money, no hassle. Have to go to different location to pick up tickets, then go to attraction with voucher from them.

This is absolutely the worse place to go thru... they way over charge for stuff and refuse to refund all of YOUR money even if you cancel within a hour...

I felt the need to leave a review because last night I got extreme anxiety reading some other reviews online that made me think this place was a scam. They are a third party, so you are going to pay more by using them than if you would just go to the website of the place you are going, however, they have to make money too. That's EVERY business. They were very friendly and helpful when we went to pick up our ticket for the Pirates Voyage Dinner and Show. They didn't try to sell us anything or hold us hostage for any reason. They simply gave us our tickets and wished us well on our vacation. No harm done! While I was going through all of my anxiety due to other reviews, I had a question about the difference in a voucher and a ticket, and quite frankly, whether I'd even be admitted to the show. I called the show who confirmed our reservation and then picked up my ticket from the address that I was provided. No hang ups or anything! Hope this helps!

They promote a bus tour for 2 for a 100$, and all it is a bus ride from point a to b, DO NOT USE THEM