On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
VANCARO Reviews Summary
Vancaro has garnered a generally positive reputation, with customers frequently praising the quality and unique designs of their jewelry. Many reviews highlight the company's reliable shipping and proactive customer service, which often goes above and beyond to resolve issues. However, some customers express dissatisfaction with delivery delays and challenges related to returns or exchanges, particularly concerning partial refunds. Overall, while Vancaro excels in product quality and customer engagement, addressing concerns about shipping and return policies could enhance their customer service experience further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
When I ordered my purchase I was informed signature upon delivery. Halfway thru the process I was informed there was no signature required for delivery. The whole point WAS TO get a signature due to the rough neighborhood I live in. My purchase was treated as if my order is ok to be lost!.
I won't be purchasing from them again due to this.
I bought two rings. One was way too bulky for my finger so I asked to return it. They took the return with the tag still on it but only refunded half of the price. Not cool.
I absolutely loved my ring when I got it but in less than 2mo the black faded and is all gone. The ring is definitely not as stunning now. I still wear it because it doesn't turn my finger green.
Absolutely love My rings. I will order from Vancaro again. I literally shower, work, wash dishes and constantly wash hands with out every taking them off. I've had them for almost a year now. They are 925 silver and Absolutely exquisite.
My husband purchased this rose ring for me S an anniversary gift and it is absolutely beautiful. The rose gold and accent diamonds make it perfect. I've gotten many compliments already.
My boyfriend and I got our wedding rings and my engagement ring in the mail yesterday. They are super gorgeous and I'm in love with them! Thank you Vancaro!
I've purchased rings from Vancaro before, and every ring I've purchased has been great quality and very beautiful. The price is very fair considering the quality and designs that they have. My fiance loves her ring because it's very unique and you don't see that type of quality and design around.
The piece was accurately portrayed in the photos. It's a beautiful ring and my wife loves it. So tastefully designed. Ordering was easy and I felt like the company is truly interested in my satisfaction.
I ordered a ring, due to an accident lost it. Kept searching for another to replace it. Finally contacted the company as I loved it. With out hesitation was told I could order another in a smaller size, I was so happy & wound up ordering 2, & Since there was a promotional sale got another beautiful ring as well. I tell all my friends how great the company is and will come back to order more. Thank you so much Vancaro
I previously ordered a size to small before I got married thinking it would fit but it eventually ended up being to tight. When I went back on the Vancaro website a year later the set was know longer available so I contacted customer service and they came through from me and customized me my actual wedding set in size 6 where before I had a size 5. They did a fantastic job I love my Sunflower/Daisy Wedding Set is fits perfectly.
Best customer service and great shipping info.The ring was very nice and looked exactly like the picture.
I got this ring set for my birthday, I absolutely love it it's beautiful it sparkles and is very good quality I'm very satisfied
I ordered for the first time and bought a ring. It arrived early and fits perfectly. It looks exactly like the pictures. I'll be ordering more from this site.
I ordered three rings, and one came that was the wrong size. Vancaro customer service handled the return and everything went well. Thank you
I ordered my wife the ring, 2 sets of earrings and a necklace with purple roses, everything is beautiful and quality. She loves everything.
Very good customer service experience and very good quality of jewelry. I really recommend this place very nice jewelry and good quality
Ordering was easy, shipping was fast, and product is awesome. Sizing was spot on and no quality issues at all.
Ordered this necklace for a teacher that loves sunflowers. It arrived in a timely manner and is absolutely gorgeous.
The ring came early by 2 days! It looks so amazing! Fits excellent also Thanks Vancaro!
From the business
Vancaro offer the best and unique jewelry including promise rings, engagement rings, wedding rings and couple band rings for our customers. All of them are in high quality and affordable price.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members