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VimeoReviews 192

1.3

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Vimeo Reviews Summary

Vimeo has a rating of 1.3 stars from 192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vimeo most frequently mention customer service, anti war and pro account. Vimeo ranks 294th among Videos sites.

service
41
value
40
shipping
19
returns
23
quality
33

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Ukraine
3 reviews
11 helpful votes
Follow Robert A.
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Vimeo is not bad video hosting, it has a lot of advantages and disadvantages. I used Vimeo for business videos and I can say that It has not enough customization and marketing features for my needs. There are a great number of video hostings on the Internet with its own video analytics which is very necessary for business.

So, if you need video hosting for entertainment or just for fun Vimeo will be perfect. It has intuitive navigation and it's ads free.

Date of experience: April 14, 2017
Canada
2 reviews
1 helpful vote
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Good hosting
April 3, 2017

A good video hosting in fact, but as for me - it has a lot of unnecessary features and the loading time should be better. Waiting for the service to get better.

Date of experience: April 2, 2017
KR
1 review
11 helpful votes
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I just had a horrible experience with Vimeo. I no longer need a Vimeo Pro account and tried to downgrade to a Vimeo Plus account. A Vimeo Help person offered to help me but only if I opted back into auto-renew of Vimeo Pro for more than $400 per year. After I did what she told me to do, she then sent me a message that someone else would contact me soon. So, I have now decided to let my account expire. I can no longer trust Vimeo, nor should you. Vimeo is a deceitful company. They try to make you upgrade to more expensive plans but don't allow you to downgrade your account. I tried but they only wanted me to renew my Vimeo Pro account, which I no longer need. Vimeo are thieves!

Date of experience: March 16, 2017
Illinois
1 review
4 helpful votes
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Useless
February 9, 2017

My wedding videographer randomly deleted my wedding trailer. I have contacted him six times over the last month to fix it and he has ignored me. Vimeo refuses to help. How hard is it to fix a broken link? Also, there was no way to save the video on my computer. If there had been, I wouldn't have had to lose sleep for the last month over the inconsideration.

Date of experience: February 9, 2017
New York
1 review
4 helpful votes
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Hustlers selling $#*!
January 20, 2017

Bought a movie from vimieo. It was crap. Viveo refusesd to allow me leave a review or get a refucnd. $#*! service, $#*! movies. Vimeo is $#*!.

Date of experience: January 20, 2017
France
3 reviews
0 helpful votes
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Growing
January 18, 2021

A kind of nice video service though its way behind youtube tbh. They seem to work on it - so maybe it gets better.

Date of experience: January 17, 2017
California
1 review
12 helpful votes
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There are obvious 5 star reviews touting vimeo as something better than YouTube. If you read the other reviews it is obvious they are phoney as I've tried vimeo and there's some serious issues.

Date of experience: January 8, 2017
India
7 reviews
4 helpful votes
Follow Deepti J.
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I often use this video sharing site for my video promotion, but hardly I get traffic on t. Although the video is very enticing and attractive and content oriented. Most of the users are form US or UK. So it seems impossible us to get the real traffic. I am happy with the design and its easy uploading.

Date of experience: December 27, 2016
Utah
1 review
4 helpful votes
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This hosting website claims to have business packages, but they don't deliver. It is actually pretty surprising to what degree they don't deliver. For example you can't have your employees log in to the app, you have to give them your own password. That would allow them to delete all videos. They claim that you can have up to 3 users on pro account, BUT what they don't tell you is that those users can only log in on desktop and not their app or mobile devices. The lists of things like this goes on... features that are thought through and are not functional. It is I am sure good for individual use though.

Date of experience: December 3, 2016
Kenya
43 reviews
1 helpful vote
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Really Impressive
January 18, 2021

People fail to see how impressive Vimeo is because they compare it to YouTube. How about the fact that it is like the number 2 video streaming service now? And best for cinematographers

Date of experience: August 26, 2016
California
1 review
7 helpful votes
Follow Lou C.
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My company chose to use Vimeo for hosting our videos, and the first few months using the service was nice. It was easy to upload videos, edit privacy preferences, embed in other sites - seemed perfect for our needs.

Once we started relying more and more on Vimeo, we started seeing critical issues with the Vimeo platform and service. We used embedded Vimeo videos on our company homepage, in advertising landing pages, link to them on social media, and started driving paid traffic to them. What happened next blew our minds.

1. There's some kind of glitch with mobile users on iOS when you're preferences aren't configured currently, people can't view your videos (and with half our traffic coming from iPhones and iPads, this was a HUGE problem). We had to go through hundreds of videos and manually re-configure them to work with iOS, crazy!
2. The service routinely goes down. Not like once or twice a year, but once or twice a month. This means your videos don't work. So all your paid traffic is going to broken pages with a video that doesn't play. Videos are critical to our advertising, and with them not working, we see a substantial dip in sales.

Not sure why they have routine outages each month, sometimes lasting 5-10 mins (during critical business hours). There's never notice or an email explaining why, or how they are working to fix the problem.

We've since started replacing our Vimeo videos with YouTube, since it's more reliable for business needs.

Date of experience: May 7, 2016
Portugal
10 reviews
11 helpful votes
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Love the videos
March 11, 2016

Vimeo Videos are among the nicest and most beautiful I've ever seen. Very easy to handle and make your own videos.

L O V E vimeo:-)

Date of experience: March 11, 2016
California
3 reviews
0 helpful votes
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I think vimeo has stand alone as a video sharing platform more focused on cinematographers than on a regular user video platform I think it has greater quality of videos than youtube although is always good to upload your video to both platforms.

Date of experience: March 8, 2016
Indonesia
22 reviews
49 helpful votes
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Eh
February 3, 2016

A great service but i hate the usability. Doesn't seem to be too user friendly. I keep pressing the wrong buttons and getting somewhere i didn't want to get.

Date of experience: February 3, 2016
Germany
75 reviews
484 helpful votes
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Ok, this is NOT Youtube.com. Still better than Dailymotion.com, in my opinion!

Date of experience: November 2, 2015
India
1 review
5 helpful votes
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Rubbish site
October 24, 2015

I don't like your site, its all about fans I'm not one. You cant send a comment because your people are too bloody 'precious' and make me sick just F**K **F.

Date of experience: October 24, 2015
California
1 review
12 helpful votes
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I did buy Vimeo Pro a month ago, paying for the entire year at once.
Since last week, I have not been able to upload any video from any PC or Mac. I have contacted their support team (via email as they don't offer support over the phone) and the only reply I have received is that they will look into it. Since then, nothing!

Date of experience: October 22, 2015
Indonesia
2 reviews
0 helpful votes
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Cool video sharing
October 17, 2015

Very cool video sharing and the browsing experience is very good compared to Youtube

Date of experience: October 17, 2015
Oregon
12 reviews
37 helpful votes
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I hate to sund negative, but after several years of trying to watch videos, I've given up on Vimeo. Using several browsers and computers as well, all I see are jerky motioned, graining videos that stop and go--if that much. The audio is horrendous and I'm missing some good videos I know but if someone has any ideas, I'd like to try again.

Date of experience: October 1, 2015
NL
2 reviews
0 helpful votes
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Like
September 18, 2015

Like in the video here to see the video, very good.

Date of experience: September 18, 2015