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VimeoReviews 192

1.3

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Vimeo Reviews Summary

Vimeo has a rating of 1.3 stars from 192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vimeo most frequently mention customer service, anti war and pro account. Vimeo ranks 294th among Videos sites.

service
41
value
40
shipping
19
returns
23
quality
33

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New York
2 reviews
20 helpful votes
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Customer Service: 0
September 16, 2015

Vimeo took my site down because they decided I should have selected a Premium vs. Pro account. They never contacted me to let me know they decided this, they simply locked me out of my site. They offer no customer service phone option, in order to help them reduce their expenses according to their web site. There is no real time chat option either, just an anonymous email where you get to hope someone will get back to you. 24 hours later my issue is still not resolved. Maybe tomorrow... or whenever they feel like it, they're lack of concern for customers is truly astounding. I really hope competitors see this as a business opportunity - I'd love to see more options for consumers in this space.

Date of experience: September 16, 2015
Ohio
12 reviews
71 helpful votes
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Excellent!
August 19, 2015

What's not to love about Vimeo. Great choice, user friendly!

Date of experience: August 19, 2015
Georgia
2 reviews
14 helpful votes
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Over 100 videos on my commercial account were shut down. No notice. After they had been hosted there for over a year. It took DAYS to even get a response.
Meanwhile my customers were demanding to know why they couldn't see the content they had paid for.
The same content was on Vimeo for over a year. No porn, no gambling, nothing illegal. Just one day waking up to my virtual assistant emailing me with, "Why are NONE of the videos playing?"
That could have cost us 100 of customers if we didn't spend the next 36 hours frantically moving to a more trustworthy company. Their customer service is very hip, nice, until we actually needed them.

Date of experience: June 12, 2015
Australia
1 review
7 helpful votes
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Vimeo is crap
June 7, 2015

Don't waste your time money or effort. Uploads crash more often than not, usually at around 95%-98% after a couple of hours.

I'll never use them again.

Date of experience: June 7, 2015
GB
5 reviews
3 helpful votes
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Fairly quick uploading. Video processing rate could be quicker. Overall very good video streaming, uploading website.

Date of experience: June 7, 2015
Washington
67 reviews
1003 helpful votes
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I think Vimeo is wonderful... especially the way they support emerging artists. I can't recall seeing commercials there, very unlike YouTube which shows you a commercial overtime I click on a different video.

Date of experience: June 1, 2015
New York
3 reviews
17 helpful votes
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No doubt vimeo is good site! But still i always prefer YouTube searching for videos and music.

Date of experience: May 15, 2015
Australia
10 reviews
7 helpful votes
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I love Vimeo
March 29, 2015

Vimeo is a quality YouTube. They focus on quality rather than quantity and it shows!

Date of experience: March 29, 2015
Michigan
4 reviews
3 helpful votes
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I downloaded this out of sheer hope that it would play every video on vimeo because SILK simply sucks at it. To my avail it works and I was able to show my project to group members.

Date of experience: March 6, 2015
Paul C.
Pennsylvania
80 reviews
150 helpful votes
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Vimeo may not be the worst video site, but it's one of the worst because they don't accept gaming videos. The reject them because they think their videos are mostly gaming videos. Guess what. They're not. And what's unfair is that Machinima videos with a storyline of their own are still acceptable. That's about it.

Date of experience: November 24, 2014
California
1 review
9 helpful votes
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Whoa!
October 27, 2014

Whoa! These guys stink! I had a Vimeo account and they deleted all my content, then one year later, decided they would bill me automatically. I'm done with them.

Date of experience: October 27, 2014
Norway
1 review
2 helpful votes
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Vimeo is slow to use, and it doesn't offer HD by default unless you pay. It's far behind Youtube where you can upload 10 hour videos, and double HD. Not that I see the reason why, but my point is that we passed the year 2000 about fourteen years ago.
The most annoying thing with Vimeo, is hat you have to wait in that made up line after you uploaded a video. There is no line, and I am not going to pay for something as slow and backwards as Vimeo when Youtube does it better for free.

Date of experience: October 26, 2014
Canada
9 reviews
25 helpful votes
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I find the video quality on here far exceeds that of youtube's. This is definitely the next best thing; everything I have uploaded or watch on here has displayed beautifully.

Date of experience: May 9, 2014
Hawaii
14 reviews
60 helpful votes
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Pretty good site
February 14, 2014

Pretty good site. They offer more quality videos. YouTube is full of junk and this site is strong on quality versus quantity.

Date of experience: February 14, 2014
Washington
144 reviews
1474 helpful votes
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Its like youtube but in high definition. Nice video quality on most posts. Not as many videos as youtube though.

Date of experience: October 5, 2013
New York
3 reviews
92 helpful votes
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Started as a very good video sharing website. But unfortunately now they changed their strategy. Became just another big corporation that doesn't care about what users tell. They changed their UI design and it's a crap now. I saw many people complaining but their staff just told everyone to Shut Up. We don't do anything about it.

We are a paid user and very much disappointed wit Vimeo.com now.

Date of experience: May 2, 2012
California
13 reviews
72 helpful votes
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OH, HOW I LOVE VIMEO!
August 24, 2011

OH, HOW I LOVE VIMEO! In my opinion, the video quality on it is wayy better than YouTube. Also, it's a great place for you to upload your videos when YouTube is banned from your school, and you have to do a project that involves video!

It also has a clean look to it.

Date of experience: August 24, 2011
South Carolina
7 reviews
29 helpful votes
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Like this site for watching what people posts. Some very inspirational videos. Great videos but YouTube still owns this area. Vimeo is a good site but just not home. Vimeo fills more professional. More entertaining to me but i got an account and almost forget I have it at times.

Date of experience: July 21, 2009