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VIP OutletReviews 103

2.9

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VIP Outlet Reviews Summary

VIP Outlet has a rating of 2.9 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VIP Outlet most frequently mention and credit card. VIP Outlet ranks 42nd among Electronics sites.

service
54
value
54
shipping
53
returns
29
quality
52

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Georgia
1 review
0 helpful votes
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First time shopper - Very pleased!
February 20, 2021

I had been looking for a specific monitor and they had it! Great Price - Great Shipping - Happy Customer!

Date of experience: February 18, 2021
Wisconsin
1 review
0 helpful votes
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Gateway gaming laptop
February 19, 2021

Got a great deal at a great price. Laptop came with 3 months warranty and I paid less that half the amount for a comparable gaming laptop. VIP outlet shipped it out quick and the process went smoothly. I would buy from them again.

Date of experience: February 17, 2021
Maryland
1 review
0 helpful votes
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I have purchased products from vip outlet in the past and have always had a great experience, the prices are reasonable and the product choices are plenty. Thank you.

Date of experience: February 13, 2021
Georgia
1 review
2 helpful votes
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Terrible
February 12, 2021

Not sure how this company is getting all these good reviews. I've ordered a speaker 2 times and they never sent it both times. The 2nd one I ordered just to see and they didnt disappoint. No package a second time. Not sure whats going on but they do not ship on time or at all. Its very tricky on the wish site. You cant leave a review for items that never come at all. I think they are beyond shady. Havent gotten a thing from them and wont be ordering here again. Zero rating wasnt an option.

Date of experience: February 12, 2021
Ohio
1 review
0 helpful votes
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I've bought an Apple watch, a laptop, a vacuum cleaner and an Apple TV player from VIP Outlet. Every item arrived fast and all were like new and great\ bargains.

Date of experience: February 9, 2021
Ohio
1 review
2 helpful votes
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My experience
February 8, 2021

I ordered a pair of AirPod pros for my son for Christmas With plenty of time to arrive by Christmas. My son woke up without them bc they said they were lost in the mail When it showed them being stuck in transit the whole time. We had a hard time getting any response from this company, they are a seller affiliated with Walmart. We contacted Walmart and got a full refund & Then we randomly received them in January. I just received an email from the vip outlet letting us know we are being charged for the item. I called to try to get a discount due to the total inconvenience this caused our family during Christmas and was told the only way to NOT be charged is if we return the item. This company is very thirsty for money and will not take any responsibility for their mistakes. I explained the wait & phone calls we had to experience to even get the refund in the first place. The whole weight of the situation was never even considered. If I could give 0 stars I definitely would. I do not recommend!

Date of experience: February 8, 2021
Oregon
1 review
0 helpful votes
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Great prices
February 8, 2021

I've purchased several computers and laptops for VIP Outlet, both through ebay as well as their website. Prices have been fantastic and everything has always shipped quickly.

Date of experience: February 8, 2021
California
1 review
0 helpful votes
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I wanted to purchase an entry level gaming PC for my son. The model on VIPOutlet was an open box variant of a Walmart supplied HP machine. The machine worked perfectly out of the box and some basic benchmarking indicated the machine performed at specification. Shipping was very fast and communication with the seller was excellent.

Date of experience: February 7, 2021
Georgia
1 review
0 helpful votes
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Product arrived early
February 3, 2021

I ordered a new Bose Soundbar, which was priced 35% less than advertised at Costco.com.
I was very pleased when the item arrived several days earlier than expected, in perfect condition!

Date of experience: February 2, 2021
Idaho
1 review
0 helpful votes
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High quality items at a very low price.
February 1, 2021

I highly recommend this company if you're looking to buy almost anything at a very low price. Plus, the shipping is fast and free of charge. Thanks

Date of experience: January 31, 2021
Colorado
1 review
0 helpful votes
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# 1 customer service
January 27, 2021

I had a problem with my order and I contacted support and told them about my order and in no time I had a full refund and they even let me keep my order Ariel thank you for your awesome work keep it up girl.

Date of experience: January 26, 2021
Pennsylvania
1 review
0 helpful votes
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Easy ordering, great price, and fast delivery. It was a very easy process and I will definitely order from them again.

Date of experience: January 25, 2021
New York
1 review
0 helpful votes
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The items I've received so far have been as advertised, with nothing missing. Prices can not be beat and even when I had questions or issues, customer service was very helpful and always able to get back promptly, which is not something you can see everyday.

Date of experience: January 21, 2021
Georgia
1 review
0 helpful votes
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Great service, fast shipping and superb customer support. The products sells are awesome. Very low prices.

Date of experience: January 21, 2021
New York
1 review
0 helpful votes
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Dyson V7
January 20, 2021

Great price, great product in Like New Condition, great service and fast shipping. Amazing product line

Date of experience: January 18, 2021
Michigan
1 review
0 helpful votes
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Love how easy it is to shop for great products at rock bottom prices! Fast and free shipping is the best!

Date of experience: January 15, 2021
Arkansas
1 review
0 helpful votes
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Great Deal!
January 15, 2021

Another great deal at Vip Outlet. Always the best prices. Free fast shipping. They never let me down.

Date of experience: January 14, 2021
California
2 reviews
0 helpful votes
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Great shipping and handling an pretty fast delivery, would buy from them again, looked brand new and it was refurbished product, good deal!

Date of experience: January 14, 2021
South Carolina
1 review
0 helpful votes
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Easy to order
January 14, 2021

Easy to order and quick to receive my item! One of the only places to find the item I wanted. Received exactly what I ordered.

Date of experience: January 12, 2021
Ohio
1 review
0 helpful votes
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Great prices
January 12, 2021

I bought a grade A refurbished TV. Price was about 2/3 of a new in box TV but works and looks perfect.

Date of experience: January 12, 2021