On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with customers frequently praising the game's graphics and overall fun factor. However, significant concerns overshadow these positives, particularly regarding customer service and game consistency. Many users report frustrating technical issues, such as glitches and freezing, which detract from the gaming experience. Additionally, complaints about perceived unfairness in gameplay and a lack of effective support from the company highlight a troubling customer service approach. Overall, while the game has potential, the prevailing sentiment suggests that unresolved issues and inadequate support are major deterrents for players.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Since they changed this to an app program it sucks. I've been asking for a month to fix it and they have not. I have spent over $200 on this program so you would think they would help BUT no. I will be writing everyday until they fix it
You are a better golfer IF you purchase there products, if not your not that good. Also hacks and amateurs beat you constantly. When you play a hack or amateur all of a sudden you can't drive, you can't chip and you can't putt. The other thing I've noticed is when a opponent plays bad, you play bad too. Every round is geared for a tie and a play-off.
Well to start with you have to buy coins. You then bet your coins against other "golfers" at that point you are gambling. Gambling in the casinos and lottery run by States is always regulated, yet this site along with Poker sites can do as they please! Wake up…. They steal your coins, they answer to no one! CRIMINAL
They have been banning many top players from their game for False Accusations from other clubs and claiming it's because players have broke T&Cs which is false. Upon emailing them, the customer service people decline to help or ever answer another email. Don't waste your time or money on the game.
For me it's a great game but it is starting to look for me that every game you play you loose because they want you to buy more coins I think it is starting to get ridiculous
I rate this game 1 start solely on its graphics. Not a game I would recommend to anyone. I play the game because I love golf and this is the best of the worst out there.
They interfere with the game. You will hit a ball 185 yards and if they want you to lose the ball goes 133 yards. They want you to spend money for better results. Only an idiot would give them money for this treatment. Their rating is 1.2, but on downloads it is rated 4.3. They even lie at this
I have purchased credits for the game and now 2 times they have disseppeared. The latest was today... I had 3 million plus and suddenly down to 500k... contact customer support and no return reply... this is twice now for a total of over 200 dollars worth... They will not help at all... very diss satified... Do not wast your time or money here... thier sysyem is not safe,,,
I have complained on a number of subjects. Crashing, frozen play, false wind indicators...
They do respond to a comment, but nothing changes.
Updates seem to be random. Updates can change the whole feel of the game, including how your clubs perform after the update in comparison to prior.
Wind... they should eliminate the wind element altogether. I factor wind into my shot. Mostly I lose rounds, because the wind is either not there, too strong or from the opposite direction indicated.
Good fun game. I only give it two stars because of the people that play the game. Worst of all most of the A—holes that play are American. Doesn't make me proud to be an American. Played for four days and decided to delete the game. Not worth the BS
From mtluck2 the game is okay.
I have spent hundreds on the game. I purchased a membership in November, complained about not getting my benefits in January and still not fixed in March!
My membership is not even showing up?
Play but do not invest money in this game not worth the headaches.
I have been playing on and off for 10 years+
It is not user friendly. Graphics are jerky. I will stop playing until they switch back to old format
Yep you really suck
The game was fine as it was but you had to change it for no apparat reason the main reason was greed i suspect you think you will make more money in fact you will go defunct and there won't be any money for you or your employees you will cease to exist and guess what some other company will take your place and you will be forgotten, never to be mentioned again. So cheers to you you had a good game for a while but you let the pencil pushers tell you what to do and if you haven't realized the result of that you soon will
Toot aloo
I purchased balls that were overpriced and they take them away after using them so many times. Sometimes the swings aren't accurate
This site decides who wins and who looses before you hit the first ball. I won a turf war contest which would have given my club the win. This site did not want that outcome so it did not credit my win. They suck $#*!.
They cheated me out of my bundle package.It's really too bad because I enjoyed the app.the game but very crooked and deceiving when you try to purchase some thing
The graphics are pretty good. The greens, fairways and rough play realistic. The effect of wind on the ball seems realistic. Higher and longer shots will be affected more than lower and shorter shots. I feel a considerable weakness of the game is not extending the green grid to chipping and pitching, as well as the contour of the green not being pronounced enough. Also when I buy or rent clubs, the ones I own and those available to higher tiered players are not visible to me, unless I check to have them viewed. I think it's a bit deceitful because it encourages people to switch clubs constantly. Lastly fast play and trash talking should be discouraged by WGT and punishable.
Take the incredibly small number of positive reviews as YOUR warning to avoid this rip-off / (like a drug) addictive / usually malfunctioning game. Everything about this game is designed to get YOUR money into WGT's pocket. I could go into long detailed rant about the scumbags at WGT, but I am done wasting my time on these contemptible greedy POS.
NOTHING, AND I MEAN NOTHING, LIKE REAL GOLF!
It is nothing more than a money grabbing game, you can not progress well and at a fair rate without real world CASH, STAY WELL CLEAR,!
Its a great fun game. Would be a little better if they were prepared for the greater number of players obviously going to be online in this current situation. Terrible planning. Think ahead, and prepare. Only makes you more money.
Answer: That is a good question, as for me I have already deleted it from my system. It is only when more of the users realize just how bad a rip-off it is and do the same, will the producers finally realize they cannot treat their fans in this manner. It is so bad now that in the one on one games even if you play a level 1 hack and you are at the pro level the computer is set to beat you giving the impression you need to buy better equipment to win... thats not going to happen...
Answer: Hi john contact me at notonthis1gmail.com
Answer: Yes, but now credits will have to be bought with cash. The video option is useless now.
Answer: I have an RCA tablet and it constantly shows Memory Low while playing. Try downloading from different sources on google. I have done this with other games when The store wouldn't let me.
Answer: Wouldnt waste your time sir. The game is being ran into the ground.