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WGT MediaReviews 165

1.5

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WGT Media Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the game's graphics and overall fun factor. However, significant concerns overshadow these positives, particularly regarding customer service and game consistency. Many users report frustrating technical issues, such as glitches and freezing, which detract from the gaming experience. Additionally, complaints about perceived unfairness in gameplay and a lack of effective support from the company highlight a troubling customer service approach. Overall, while the game has potential, the prevailing sentiment suggests that unresolved issues and inadequate support are major deterrents for players.

This summary is generated by AI, based on text from customer reviews

service
23
value
24
shipping
11
returns
15
quality
22

We monitor reviews for authenticity

New Jersey
1 review
3 helpful votes
Follow Garry C.
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* great graphics and course selection
* cannot play multiplayer, must play alone or against someone online which stinks
* yardage is 20-30% shorter, must play closest tees and that is still long
* ball flight is way off
* chipping is nearly impossible and forget getting out of a bunker

Date of experience: March 24, 2020
Canada
1 review
3 helpful votes
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I was a winner till I got to Legend. Now it seems that I am paired with sharks only. I get a sense that the game is actually controlling play through AI. If you play the non betting games like stroke play or scored versions of the various formats you will use up balls. The only way to be in a fair situation is to form your own league on the down low where everyone uses the same equipment. Do the betting on an honour system if you must bet to have fun.

Date of experience: February 13, 2020
Texas
1 review
1 helpful vote
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Pure $#*!
December 23, 2019

The game obviously "glitches" causing you to lose your ball. Some examples hit with a wedge rated for 80 yrds max even acounting for crazy wind ball goes 150 yards to go ob hit perfect shot wind from the right... ball hooks right INTO the wind ob. Club's "wearing out" for instance my driver i consistently shot 320-445... now struggle to break 300 even with helping winds. Very little to any consistency with hits hit 20 times same conditions you'll get 20 different shots. The greenside is plumb $#*!ed sometimes take three strokes to go 6 feet customer suport is a JOKE takes days to respond and then ushually some pathetic excuse and reaching 0 resolution. You see previous reviews on ways to earn credits well the partnrr site is peanutt labs and these people are blantant scammers out of 100 surveys tou reaistic get paid 3. And not because of a bad match its becuse you gothrew the WHOLE survey witch takes at least 3 times longer than listedand at the end they tell you the numbrr of particapents has been reached so you receive 0 compensation for your time and its obvius they use our information. Do just a handful of surveys and you will began a literal explosion of spam calls and texts.

Date of experience: December 23, 2019
North Carolina
1 review
6 helpful votes
Follow Mike T.
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Unbelievable
November 20, 2019

I have never played video games before until I found wgt. For 10 months now I have been absolutely hooked on it with no signs of letting up, until today. WGT has made many changes to their app due to a small majority of players complaining. Recently they stopped you from chipping on the greens with backspin. A shot 90% of players use on a regular basis. I learned to move on from that but today was the ultimate. Wgt offers videos for a player to watch to earn credits. Credits are used to purchase equipment, play passes, anything and everything to play the game. I was so hooked I accumulated over 100,000 credits. I also became a owner of a club in the game. Without videos you can pay real money to buy credits. $100 for 11,000 credits. 11,000 is good for 1 or 2 clubs, a sleeve of balls that also run out after so many hits, and a few passes. I spend on average over 5000 credits a day on supplies for myself and for members of my club. Today wgt decided to limit credits earned to 150 per day. Those not famaliar with the game, 150 credits buys you nothing in this game. Overnight my hobby was turned into a money pit without even informing anyone it was going to happen. I will be leaving the game as soon as I spend my credits and will never play again. It's a awesome game with awesome graphics and the most addictive thing I've ever done. But none of that will ever make me spend a penny on this game because of the way it has been run. This was a major change last night but changes are constantly made in this game and as always, consumers and members are never told anything in advance. This game is nothing more to me now than a money hungry rip off. Good luck everyone and enjoy while you can. Dont worry though, wgt will find a way to run you off as well. Peace out!

Date of experience: November 20, 2019
Wisconsin
1 review
4 helpful votes
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Disabled
October 17, 2019

I never read anyplace where it's against the rules for improper language, is there one? I really like to hate this game but to have my account disabled for a week because someone's feelings were hurt cry me a flippen river since when did this world become one big baby? I have read the rules and not once did it say improper language and what is improper any of the staff ever been golfing in real life? In these rules does it state anywhere about the other $#*! that happens in the game how some people can almost pause the game to make you wait forever? I just don't understand how improper language can get your account disabled.

Date of experience: October 17, 2019
Pennsylvania
1 review
10 helpful votes
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Love playing WGT
October 9, 2019

It is VERY DISAPPOINTING when WGT programs a very good shot to go horribly wrong! Example: adjust for wind direction- adjust for distance- hit the meter on the nose- then watch my ball fly to places unknown! It happens at least every three times in an 18 hole game. This effect takes the fun out of really trying.

Date of experience: October 8, 2019
Texas
1 review
2 helpful votes
Follow Chris D.
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$$ One Big Scam $$
September 10, 2019

Haven't been playing this game for very long, and you don't have to figure out the ripoff. First let let me say that the game is put together well, great graphics and in game realism, I'll give them 2 stars for this.
However, in order to compete in the WGT world you must upgrade your equipment, apparel and enhancements. In order to do this you need in game credit. You can get these a couple different ways. Watch lots of add videos for 2 credits a piece, take surveys or buy them at 1 cent a piece. Well that doesn't sound bad,,, until you actually start looking at their prices. Top of the line Putter in WGT is the "Max CC Putter" and will cost you 400,000 credits, If your bad at math that's $4000 real American Dollars from your bank account for a virtual putter that does not really even exist! Now I for one don't really care how much it costs a company to develop a game, all I care about is how much it will cost me to play it. I wouldn't pay $400 for real 'hold in your hand" putter, let alone $4000 for one that isn't real at all. Problem is, for the cost of playing and being competitive in this game? I figure maybe a couple more days before I become bored and delete it,,, on second thought, maybe a couple of hours.

Date of experience: September 10, 2019
GB
1 review
9 helpful votes
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WGT sh*t heads
August 15, 2019

WGT are a joke. After 2 f@#king years they close my account saying I have multiple accounts, I DO NOT. They answer your email with a standard statement.
6 more emails sent and still no reply. I don't spend money with them so I can only guess that's the reason.
The more you level up the further you go back on the tee, so much so that on some holes it's impossible to reach the fairway from the tee when hitting over rough. You have to spend on better clubs that's can get you that extra distance.

Date of experience: August 15, 2019
Missouri
1 review
5 helpful votes
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Stupid game
July 23, 2019

Game is rigged to get you to spend money. No way shots run 20 yards past the hole up hill. Great graphics but very bad game play.

Date of experience: July 23, 2019
Iraq
1 review
4 helpful votes
Follow Tim H.
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Fun game to play but frustrating to the the point you have no other choice but to believe it is rigged for you to spend money to buy upgraded equipment. Examples of what I have experienced is; ball rolling right over the hole on put 5 ft. And longer, when teeing off, wind elevation and distance the exactly same on previous shots same hole, using the same aim and distance but shot goes way off the desired mark, these a just s few that stands out and frustrates the hell out of me. I will not spend money for the same issues happen.

Date of experience: June 17, 2019
Florida
1 review
1 helpful vote
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I'm a lvl 76 Master 68 avg, haven't spent a dime and never will. I have every club I want just by watching videos. The game is challenging but not unfair, if it were easy it wouldn't be fun.
Bunglecracker

Date of experience: April 24, 2019
New Hampshire
1 review
3 helpful votes
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Horrible Game
April 10, 2019

I've been trying for days to hit the ball. Never have! I swing and swing and swing but never hit the ball. There are NO instructions or guidelines to help me... the game looks good but I'm still on the first tee swinging at air and out of time... again!

Date of experience: April 10, 2019
GB
1 review
3 helpful votes
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Played for 2 years are so. Level 83 / 72.8. Now I am getting varying levels of experience points after competing from zero (very often) to 5% or so and it is becoming very difficult to progress.
I have spent very little money with WGT so I suppose I am meant to suffer.
Graphics good, games can freeze a lot at certain times of the day to a point where you just want to switch off, very frustrating. I will continue but with much less interest than before.
If you want to play be prepared and read the reviews so you are not surprised.

Date of experience: April 7, 2019
District of Columbia
1 review
8 helpful votes
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Too much cheating
April 2, 2019

. Great game to play but very frustrating when players ranked low are able to hit shots that should be impossible to hit. Some scores are so low that in a 9 hole round you would have to eagle at least 3 holes and birdie the rest. I have bought top clubs and there is no way to score that low. Not realistic.

Date of experience: April 2, 2019
Florida
1 review
3 helpful votes
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Joke
March 29, 2019

All the cheating and Forfeiters in this has made
It a joke and ask me 2 or more accounts is cheating. Why play if you are going to forfeit that's B's. Cant even hardly watch videos was told my iPad and phone are old B's again. Never did or will spend money. Only thing good about the game is the graphics. 70games over 500 in wins at the moment and I'm still $#*!ing. Algorithms to control the game absolutely they emailed me as to that fact. Have hacks play hacks amateurs play amateurs and so on. Make the game more consistent if you have been playing long enough you know what Im talking about. Frustrating at best beware game will screw with you.

Date of experience: March 29, 2019
New Jersey
1 review
1 helpful vote
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Crippled distance
March 29, 2019

110yd 9 iron max, lets get real. You wouldn't be allowed on these courses if you were that bad. You can still shoot under par but it comes down to judging roll-out since clubs have no height. Even in a pay to play sense the game makes no sense.

Date of experience: March 29, 2019
Washington
1 review
4 helpful votes
Follow Kasey D.
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Games totally screwed up as of 1/28/19. It will steal your money so don't buy anything! It's not loading properly. It's popping up windows in the middle of play, meters jump, locks up etc. Contact email for WGT broken as well and resets form and won't send. Been doing this for weeks and owes tons of money to people and looks like a lawsuit has been started. Plat at own risk it's a joke!

Date of experience: January 28, 2019
Colorado
1 review
11 helpful votes
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Suit is for promising better scores while producing worse results, after a purchase. Sound familiar? Interstate criminals, all of them. The more you spend, the worse your results! Avoid this site like the plague. The positive reviews are obviously employees! There are no real opponents! Only sham players. It's easy to play the game and lose 15 matches in a row. Now the practice portion of the game is as crooked as the match portion!

Date of experience: January 27, 2019
California
1 review
1 helpful vote
Follow Jon E.
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Um, can I have my 300 dollars back please. Thank you. Other guys seemed to be able to play incredibly well. I was never able to, even when I spent a good amount of money on it. I had the best equipment money could buy and was getting beat by guys with starter clubs. It's kind of fun. If your able to really get the nack you'll enjoy. I never did

Date of experience: January 7, 2019
France
1 review
2 helpful votes
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The other reviews say it all, have a read. I've personally stopped wasting time on it. This game is the perfect example why there should be a Board for Games Control for ones which are too addictive and frustrating.

Date of experience: January 4, 2019