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From the business
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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Whatgeek made things super easy and even included a wonderful surprise with my order. Will keep purchasing from them. Great communication on shipping etc.
I purchased my rg405m with you all over 3 weeks ago I still dont have my item. I will NEVER purchase from you again. I will also never be recommending you to others.
The shop app shows that it was delivered today. It was not delivered. I feel like I'm getting scammed.
Hi, Adam B.,
We apologize for any inconvenience caused.
Your order was shipped on July 21 and the standard shipping option typically takes 6-15 working days.
Tracking information:
2023-07-26 13:32
US, International flight has arrived
2023-07-26 09:00
CHICAGO,CHICAGO,US, Clearance processing completed
Please check your email for further details as our customer service team has already contacted you.
Best regards,
Whatgeek.com
Well made with quality exceeding my expectation. A would device delivering what it intend to do.
Dear Zakariya A.,
We are glad to hear that you are satisfied with our product.
We are looking forward to seeing you on Whatgeek.com again soon.
Best Regards,
Whatgeek.com
Everything went smoothly with the order. When I reached out to customer service to get a tracking update, they were quick to respond and provide all details.
Dear Samantha K.,
We are glad that you are satisfied with our customer service.
Welcome to come back and shop with us again soon.
Best regards,
Whatgeek.com
For a 150+ dollar keyboard, I was hoping for more of a higher quality keyboard. Some of the keys aren't working and it seems very cheaply made.
Dear Jo K.,
We are sorry for the inconvenience.
Please note that our customer service team has already contacted you, please check your email for more details.
Best regards,
Whatgeek.com
Perfect keyboard I just receive it and I am satisfied. Only thing I was upset about is that the package had a hole like from some knife or I dont know trough the plastic cover the the second layer and then the final box it seems kinda damaged but keyboard was fine.
Dear Tomas B.,
Thanks so much for sharing your experience.
We appreciate hearing your feedback and hope to see you again soon.
Best regards,
Whatgeek.com
Ordered the AK832 Pro, Red Linear and it's amazing. The box it came in was a bit soggy, but the keyboard was safe, and all parts are working. The tracking wasn't getting updated, but the WhatGeek always provided the updated tracking when I asked them for it.
Dear Whitney D.,
We thank you for shopping on Whatgeek.com.
Customers satisfaction is our ultimate goal.
Please feel free to come back and shop with us again in the future.
Best regards,
Whatgeek.com
My first time buying a keyboard here. Fast shipping and very nice product.
Dear Meiying J.,
Thank you very much for your trust.
Be sure to revisit Whatgeek.com soon for all our latest offers.
Best regards,
Whatgeek.com
I wasn't happy about having to download an app to track my keyboard. I did finally receive it though, and it is as advertised. Love it. The people from whatgeek seem like nice enough people. THANKS GUYS!
Hi Derek L.,
We apologize for any inconvenience caused.
Your order has already been shipped on July 19th.
We will email you with the shipping number and tracking information. Please check your email for further details.
Best regards,
Whatgeek.com
Dear Hasan -.,
Thank you for your kind review.
We are looking forward to seeing you on Whatgeek.com again.
Best regards,
Whatgeek.com
I do not know how to describe why, but plugging the keyboard makes my computer to have sttutering issues during gaming. When I disconnect the keyboard the performance comes back to normal.
Totally disappointed for the product.
Dear Uriel E.,
We are sorry for the inconvenience.
Please note that our customer service team has already contacted you, please check your email for more details.
Best regards,
Whatgeek.com
The price was good and the shipping from China did not take that long at all.
Dear Stephen F.,
Thanks for taking time to write the review at Whatgeek.com.
Please feel free to revisit our website for the latest offers.
Best regards,
Whatgeek.com
My order has not shipped yet. Had I known about the delays, I would have bought from somewhere else.
Hi Diana K.,
We are sorry for spending much time in waiting for the item due to high demand.
Please rest assured that we will dispatch it by next week.
Once we ship out your order, we will email you the tracking number soon.
Thank you again for your feedback.
Best regards,
Whatgeek.com
Keyboard is not as advertised in the specs. The specs say connectivity is wired or wireless. The keyboard I received is only wired. Unable to reach tech support. I would like a refund
Dear Andrew F.,
Thank you for taking the time to write your review.
After our confirmation, the product you ordered is the wired version.
Beige / Red Switch / Wired & Single Backlit
Please click here to check your order details page.
https://www.whatgeek.com/account.
Please note that our customer service team has already contacted you, please check your email for more details.
Best regards,
Whatgeek.com.
I bought a mechanical keyboard, and I like it a lot.
Dear Torrey B.,
We are glad to hear that you are satisfied with our product.
We are looking forward to seeing you on Whatgeek.com again soon.
Best regards,
Whatgeek.com
They shipped my product safely and within the deadline. Legit site, great product.
Dear Aimee P.,
Thanks for your review.
We are glad that you have received your order smoothly.
Looking forward to your shopping next time.
Best regards,
Whatgeek.com
Great keyboard, setup was easy and they included instructions for the special features, I'd buy from them again.
Dear R N.,
Thank you very much for your trust.
Be sure to revisit Whatgeek.com soon for all our latest offers.
Best regards,
Whatgeek.com
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Nick H.,
We apologize for any inconvenience caused.
The shipping time depends on the shipping method you selected during checkout.
The standard shipping option usually takes 6-15 working days.
Your item was delivered in or at the mailbox at 1:22 pm on July 28,2023 in WINDSOR, CO 80550.
Please check your email for more details.
Best regards,
Whatgeek.com.